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Added 5 mins ago
S
Senior Account Manager
SoTalent
Toronto, ON
- Full-time
Build strong partnerships with key customer stakeholders and become a trusted advisor for strategic business initiatives.
Added 6 mins ago
Benefits Advisor
Pembina Pipeline Corporation
Calgary, AB
Pembina Pipeline Corporation’s Calgary office is looking for a Benefits Advisor to join our Human Resources team. Reporting to the Total Rewards Supervisor, this role offers an opportunity…
Added 6 mins ago
Senior Policy Advisor
Government of Alberta
AB
This position provides support to the Strategic Policy branch and unit in the development of forward-looking strategic policy, system planning and legislation impacting the transportation…
Added 6 mins ago
Services and Solutions - Sales Executive
Insight Enterprises, Inc.
Toronto, ON
Trusted advisor approach with client executives and the ability to build long-term relationships.
Added 21 mins ago
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Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
- Full-time
In this role, you will actively cultivate strategic partnerships, positioning our organization as a trusted advisor and partner and you will put the clients' needs at the forefront and seek…
Added 21 mins ago
OC
Agent de liaison médicale, Néphrologie / Medical Science Liaison, Nephrology
Otsuka Canada Pharmaceutical Inc.
Canada
- Full-time
Added 21 mins ago
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Account Director
Citylitics Inc.
Toronto, ON
- Full-time
…and business leaders, develop a deep understanding of their strategic priorities, and advise them on how to apply Citylitics to drive pipeline growth, expand market coverage, increase sales…
Added 21 mins ago
LC
Outbound Capital Account Executive
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business;
Added 21 mins ago
RB
Director, Real Estate
Royal Bank of Canada
Vancouver, BC
- Full-time
…large, complex syndicated facilities. You will act as a trusted strategic advisor, connecting clients with other RBC partners to meet their diverse commercial and personal financial needs.…
Added 21 mins ago
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Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
…more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water…
Added 36 mins ago
CM
Associate, Advisory (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
…at working and management level, and delivering high quality strategic consulting day in and day…
Added 36 mins ago
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Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
…within the Medical Evidence Canada Team is responsible for the strategic and efficient delivery of ESR studies. The Evidence Delivery Manager, Medical Evidence will lead the delivery and…
Added 36 mins ago
VC
Director, Project Accounting
Valard Construction
AB · Edmonton, AB
- Full-time
…accounting professionals, implement best practices, and support strategic financial planning to drive financial…
Added 36 mins ago
HV
Controller
Hockley Valley Resort
Mono, ON
- Full-time
Serve as a trusted financial advisor to the General Manager and Executive Committee, providing timely, accurate, and actionable financial insights.
Added 51 mins ago
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Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
Drive successful outcomes across strategic transformation initiatives and managed delivery engagements.
Added 51 mins ago
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Manager, Valuations
MNP
Winnipeg, MB
- Full-time
…accurately measure the value of their operations. As a trusted advisor, you’ll provide independent and reliable business valuations that empower clients to advance their strategic goals and…
Added 51 mins ago
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Senior Advisor, Operational risks
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior operational risk advisor, you help prevent, analyze and develop guidelines for suspicious and fraudulent transactions. You also assist with compliance, internal controls, crisis…
Added 51 mins ago
D
Advisor, Procurement and purchasing
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a purchasing and procurement advisor, you help finalize contractual agreements with the organization’s partners for the purchase and rental of goods and services. Your responsibilities…
Added 51 mins ago
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Wealth Management Advisor
Desjardins
Disraeli, QC · Caisse Desjardins du Carrefour des lacs
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 51 mins ago
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Wealth Management Advisor
Desjardins
Longueuil, QC
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 51 mins ago
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Personal Finance Advisor
Desjardins
Granby, QC · Caisse Desjardins de Granby-Haute-Yamaska
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 1 hour ago
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Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong…
Added 1 hour ago
Director, AI Wealth Enablement
The Canada Life Assurance Company
London, ON · Toronto, ON · ON · Mississauga Ontario, ON
…where AI can improve outcomes and efficiency as related to advisor experience, dealer processes, compliance needs, and other wealth…
Added 1 hour ago
FC
Product Owner, Wealth Digital Experience
Fidelity Canada
Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
Ability to understand client, advisor, and business needs and translate strategic objectives into action.
Added 1 hour ago
WORKFORCE CONSULTANT
City of Toronto
Toronto, ON
Reporting to the Advisor Strategic Workforce Development, as a Workforce Consultant you will coordinate a wide range of workforce and organizational development initiatives, solutions,…

CIBC

People Change Management & Communications Co-op

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Contact Centre Program and Financial Management team leads the transformational projects of the CIBC Contact Centre. These projects will deliver client experience improvements, productivity benefits, and resiliency for the Contact Centre via digitization, conversational AI, Gen AI agent assist and cloud technologies. The People Change Management & Communications Co-op will have the opportunity to support change initiatives within Contact Centre projects through the entire life cycle from initiation to successful completion. You will assist with developing and executing change management strategies that enable employees and stakeholders to embrace and effectively use new transformational technologies.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Important

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
Recruitment timeline: Applications review and Interviews – October/ November; Offers - November
Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document
This is a 4 month co-op opportunity.

How you'll succeed

Communication and Risk Management - You will proactively manage communications and risks associated with change initiatives. You will ensure that messaging is clear, consistent, and aligned with organizational goals, and you will address resistance and challenges in a constructive and effective manner.
Strategic Consulting - You will act as a trusted advisor to senior leaders, providing insights and recommendations on how to manage the people side of change. You will synthesize complex ideas into clear, actionable strategies and deliver executive-level presentations to influence decision-making. You will also provide industry trends and benchmarks to guide change management efforts.
Relationship Management - Exceptional skills in building and maintaining relationships with internal stakeholders and external partners and providers, ensuring alignment and collaboration throughout the project lifecycle.
Leadership - Work with sponsors/leads, business and technology partners, and project team members to manage change initiatives. Support change activities by adhering to CIBC delivery frameworks and change management principles.

Who you are

You have strong communication skills. You have superior writing and presentation skills. You are capable of conveying complex information clearly to diverse audiences.
You're passionate about people and technology. You are excited about the potential of advanced analytics and AI to transform the way we work, and you are equally passionate about helping people navigate and embrace change.
You are influential. You recognize and respond to underlying concerns of multiple interests and shape the decision-making process in situations that involve complexity and ambiguity.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-04-23

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Communication, Graphic Design, Microsoft Excel, People Change Management, PowerPoint Presentations, Project Delivery, Project Experience, Video Content Development

Apply About employer

More about this job

Responsibilities

The co-op will support change management strategies for Contact Centre transformation projects, including digitization and AI implementation. They will act as a trusted advisor to senior leaders and manage communications to ensure stakeholder alignment throughout the project lifecycle.

Requirements

Candidates must be currently enrolled in post-secondary education and returning to full-time studies. Strong communication, writing, and presentation skills are required, along with the ability to influence decision-making in complex environments.

Skills

Change management
Communications
Risk management
Strategic consulting
Relationship management
Leadership
Project delivery
Advanced analytics
Artificial intelligence
Writing
Presentation skills
Stakeholder management
Collaboration
Microsoft Office

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Communications
Contact Centre
Digital Transformation
Artificial Intelligence
Gen AI
Cloud Technologies
Risk Management
Strategic Consulting
Stakeholder Engagement
Project Lifecycle
Analytics
Microsoft Office
Banking
Co-op
Leadership
Collaboration
Financial Management

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