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Managing and maintaining client accounts while building relationships

CIBC

Product Manager - Simplii Financial

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Experience: You bring 3-5 years of experience in product management or a closely related field, with a demonstrated ability to contribute to product delivery in a cross-functional environment.
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Product team at Simplii Financial builds simple, intuitive experiences that put our clients first. As a Product Manager, you'll be embedded in a squad where you'll contribute to meaningful product work across discovery, delivery, and iteration. You'll help define what gets built and why, maintain a healthy backlog, and partner closely with designers, engineers, and analysts to move work forward with clarity and purpose. You'll support customer-focused decision-making by connecting insights, priorities, and delivery outcomes. In this role, you'll continue developing your product instincts and building the skills to become a confident, independent product professional.

At Simplii we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Discovery and customer insight - Contribute to structured discovery, analyze customer data to identify patterns, and help build business cases that connect client needs to product opportunities.
Backlog and delivery support - Maintain a clear, prioritized backlog and write well-defined user stories with precise acceptance criteria. Partner with technology and design teams to keep delivery on track and identify when work has drifted from the original client intent.
Outcome awareness - Track the metrics that matter to your squad's work and build your understanding of what they mean for clients and the business. Connect what is delivered to measurable outcomes and raise questions when the data does not tell a clear story.
Cross-functional collaboration - Work collaboratively across design, engineering, analytics, and operations to build strong relationships and contribute to shared squad goals.
Stakeholder communication - Communicate clearly and consistently with your squad and key partners, translating product complexity into clear, accessible updates for broader audiences.

Who you are

You have relevant experience. You bring 3-5 years of experience in product management or a closely related field, with a demonstrated ability to contribute to product delivery in a cross-functional environment. Experience in financial services, financial technology, or another regulated industry is an asset.
You put our clients first. You start from the client's perspective and keep it at the centre of your work as priorities evolve. You ask who the work is for and why it matters, and you bring that focus into squad discussions.
You give meaning to data. You ask thoughtful questions, explore the evidence, and use insights to shape your perspective. You are building your ability to turn information into clear, informed product decisions.
You know that details matter. You review user stories carefully, think through edge cases, and notice when something does not align with the intended client experience. Your critical thinking helps improve the quality of delivery.
You're motivated by collective success. You work well with cross-functional partners and contribute to a team environment built on trust, accountability, and shared outcomes.
You act like an owner. You take accountability for your scope, follow through on commitments, and proactively raise risks or ask for support when needed.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business, Business Case Development, Process Improvements, Product Analysis, Product Knowledge, Product Management, Report Writing, Researching

Apply About employer

More about this job

Responsibilities

Contribute to product discovery and delivery by analyzing customer insights, developing business cases, maintaining a prioritized backlog, and writing clear user stories with acceptance criteria. Collaborate with design, engineering, analytics, and operations partners to track outcomes, keep delivery aligned with client needs, and communicate progress to stakeholders.

Requirements

Requires 3–5 years of experience in product management or a closely related field, with demonstrated contribution to product delivery in a cross-functional environment. A client-first mindset, analytical and critical thinking, attention to detail, accountability, and strong collaboration skills are expected; experience in financial services, fintech, or another regulated industry is an asset.

Skills

Analytical Thinking
Business Case Development
Process Improvement
Product Analysis
Product Knowledge
Product Management
Report Writing
Research
Customer Insight
Backlog Management
User Story Writing
Data Analysis
Cross-Functional Collaboration
Stakeholder Communication
Critical Thinking
Prioritization

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Product Discovery
Product Delivery
Customer Insight
Customer Data
Business Case Development
Backlog Management
User Stories
Acceptance Criteria
Product Prioritization
Product Metrics
Outcome Measurement
Cross-Functional Collaboration
Stakeholder Communication
Financial Services
Financial Technology
Regulated Industry
Client Experience
Design
Engineering
Analytics
Operations
Process Improvement
Agile Squad

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