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Added 3 mins ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 3 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 3 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 3 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 mins ago
MF
District Sales Associate
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…currently accepting applications for the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to…
Added 4 mins ago
MF
District Sales Associate
Mackenzie Financial Corporation
Vancouver, BC
- Other
…currently accepting applications for the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to…
Added 4 mins ago
CP
Member Care Associate (Bilingual)
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
We are seeking a Bilingual Member Care Associate to play an essential role as the first point of contact for CAAT Pension Plan members. The incumbent will provide exceptional service and…
Added 19 mins ago
Onsite AV Service Technician
Diversified
Toronto, ON
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment,…
Added 34 mins ago
B
Associate Property Manager
BGIS
Quebec, QC
- Full-time
Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop,…
Added 49 mins ago
F
AI Support & Infrastructure Associate
ForIT
Toronto, ON
- Contract
Hours: You'll start by supporting two client companies. We're working on bringing on a third, which would make this a full-time role. Mostly weekday business hours, with some after-hours…
Added 50 mins ago
DF
Analyst/Associate - Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
- Full-time
The Canadian Wealth Management Group is part of Dimensional’s Global Client Group (GCG). GCG is Dimensional’s distribution arm, comprising sales channels that target a diverse client set.…
Added 50 mins ago
DF
Senior Associate - Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
- Full-time
…current relationships with financial advisors. By putting the client first, we strive to transform the way the world invests, and our solutions are a testament to the value provided to our…
Added 50 mins ago
C
Client Associate (IR licensed) Wood Gundy
CIBC
Winnipeg, MB
- Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 1 hour ago
CM
Performance Media Manager, Investment
Critical Mass
Toronto, ON
- Full-time
…They are the primary contributor to the development of the Associate(s), guiding them through the fundamentals of the planning process (inclusive of partner evaluation, negotiation,…
Added 1 hour ago
CM
Performance Media Associate, Planning
Critical Mass
Toronto, ON
- Full-time
Participate in team and client workflows while building platform and measurement knowledge.
Added 1 hour ago
CM
Senior Performance Media Associate, Investment
Critical Mass
Toronto, ON
- Full-time
Critical Mass is hiring a Senior Performance Media Associate Investment to join our growing team. You will support the day-to-day execution of programmatic media campaigns and is an…
Added 1 hour ago
CM
Performance Media Associate, Planning
Critical Mass
Toronto, ON
- Full-time
Critical Mass is hiring a Performance Media Associate, Planning to join our growing team. As the Senior Performance Media Associate, Planning, you will support the execution, reporting, and…
Added 1 hour ago
CM
Senior Performance Media Manager, Investment
Critical Mass
Toronto, ON
- Full-time
…responsible for leading the planning, management, and execution of client’s media strategy to maximize client business/marketing objectives. You must have in depth knowledge of all digital…
Added 1 hour ago
MK
Stock Associate FT- Toronto Premium Outlet
Michael Kors
Halton Hills, ON
- Full-time
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
Added 1 hour ago
B
Personal Banking Associate
BMO
Granby, QC
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 2 hours ago
Boisbriand - Store Sales Associate
Running Room
Boisbriand, QC
- Connect with each client by asking open-ended questions to assess their needs.
Added 2 hours ago
SH
Retail Sales Associate
Sunglass Hut
Niagara-on-the-Lake, ON
- Full-time
As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.
Added 2 hours ago
S
Seasonal Associate
sephora.com
Peterborough, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 2 hours ago
T
Customer Experience Associate - Campbell River
TD
Campbell River, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
T
Customer Experience Associate - Korean and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…

CIBC

Regional Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and exceptional client service. As the Manager of Client Support, you will apply advanced knowledge to set the overall direction for employees, ensuring consistency in execution and accountability. You will focus on creating a positive work environment and being an effective role model by championing CIBC’s mission, vision, and values, working closely with the business to ensure client needs and business goals are met. The role exercises independent judgement within defined policies and procedures, contributing to the development and implementation of quality and improved service delivery to clients. In addition, you will identify and lead opportunities to enhance employees’ productivity and operational processes.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Operational Support - Assist in creating comprehensive reporting capabilities that will enable Operations to effectively track its service targets and achievements. Continually search for improvements in workflows, processes, and data/reporting management. Ensure prompt and accurate reporting to Senior Management on a monthly, quarterly, and annual basis.
Onboarding Support - Oversee and manage all aspects of onboarding new hires working closely with ASMs and RDs in each region. Oversee and manage all aspects of terminating existing employees working closely with ASMs and RDs in each region. Act as the primary CIBC contact for all matters related to Call Me Later referral leads, Business Referral Program, Partner Rewards Plan, and the Power Points Program.
People Leadership - Lead and coach a high performing team of Leaders. Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Who you are

You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it’s the right thing to do. In-depth understanding of mortgage products and investment products, strong knowledge of mortgage industry compliance and regulatory requirements, ability to establish productive relationships within CIBC and with 3rd party vendors
You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. Strong organizational skills and proven problem-solving abilities; Excellent communication skills, both verbal and written; Ability to work both independently and in a team environment; Must be adaptable, flexible, and willing to accommodate special urgent requests
You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

BC-Vancouver, 1055 Dunsmuir St., 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Client Service, Customer Experience (CX), Interpersonal Communication, Leadership, Operational Efficiency, People Management, Product Knowledge, Work Collaboratively

Apply About employer

More about this job

Responsibilities

You will be responsible for managing client portfolios, providing investment advice, and overseeing operational support and onboarding processes. Additionally, you will lead and coach a high-performing team to ensure business goals and client service targets are met.

Requirements

The ideal candidate possesses an in-depth understanding of mortgage and investment products along with strong knowledge of industry compliance and regulatory requirements. You must be a bold leader with proven experience in managing diverse teams and excellent problem-solving and communication skills.

Skills

Active Listening
Client Service
Customer Experience
Interpersonal Communication
Leadership
Operational Efficiency
People Management
Product Knowledge
Work Collaboratively
Relationship Management
Investment Advice
Problem-solving
Communication Skills
Organizational Skills
Coaching
Strategic Planning

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Investment
Mortgage
Compliance
Regulatory Requirements
Relationship Management
Operations
Reporting
Onboarding
Leadership
Coaching
Workflow Improvement
Data Management
Client Service
Financial Services
Portfolio Management
Business Referral
Performance Management
Strategic Planning
Team Development

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