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Added 9 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $19 to $21 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 9 mins ago
CC
Delivery Driver/Shift Leader
Canna Cabana
Okotoks, AB
- Full-time
Join Our Team! Canna Cabana, a leading cannabis retailer in Calgary, is hiring a Cannabis Delivery Driver/ Retail Shift Leader to join our passionate and dynamic team. This dual role…
Added 25 mins ago
Lead Alterations Specialist
David's Bridal
Woodbridge, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 25 mins ago
Automotive Service Technician - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
Complete road tests and pre-delivery inspections to verify vehicle condition and repair quality.
Added 40 mins ago
T
Senior Manager, Audit Stakeholder Communications (900)
TD
Toronto, ON
- Full-time
The Senior Manager, Audit Stakeholder Communications will oversee the execution of the Audit Division's global communications strategy, to drive impactful, timely and efficient…
Added 40 mins ago
T
Financial Planner
TD
Maple, ON · Vaughan, ON
- Full-time
Monitoring productivity and service delivery, identifying opportunities for increased efficiency, and championing continuous improvement initiatives
Added 40 mins ago
T
Quality Engineer II
TD
Toronto, ON
- Full-time
…support within a well-defined functional area to support the delivery of quality solutions by designing and automating tests and/or creating/enhancing automation…
Added 40 mins ago
T
Senior IT Developer
TD
Mississauga, ON · Toronto, ON
- Full-time
Responsible for analyzing a broad range of business requirements, conducting program / system research and analysis to identify key components for solutions delivery and problem resolution
Added 40 mins ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
As a Software Engineer in the onboarding and compliancy team in business banking, you will contribute to the delivery and support of OBNC capabilities by owning engineering work across…
Added 40 mins ago
T
Data Platform Engineering Manager
TD
Toronto, ON
- Full-time
The Data Platform Engineering Manager role is responsible for designing, building, and operating the enterprise technology reference data platform that serves as the foundation for…
Added 40 mins ago
T
Senior Salesforce Analyst, Marketing Delivery
TD
Toronto, ON
- Full-time
…customers through their channel of choice. As part of the Marketing Delivery team and Salesforce ecosystem, this role is responsible for the well-managed design, execution, measurement, and…
Added 40 mins ago
T
Financial Crime Risk Investigative Analyst
TD
Toronto, ON
- Full-time
Find opportunities to improve service delivery and support operational improvement.
Added 53 mins ago
CC
Order Builder Loader
Coca-Cola Canada Bottling Limited
Moncton, NB
- Full-time
Reporting to the Warehouse Supervisor or Manager, the Order Builder (Loader) is responsible for physical handling of product, materials, supplies and equipment. Using an electric pallet…
Added 53 mins ago
SH
General Duty Nuclear Med Technologist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…Medicine Technologist under the direction of the Nuclear Medicine Manager, performs the operational activities pertaining to the Nuclear Medicine imaging services to ensure delivery of a…
Added 53 mins ago
AC
Occupational Claims Manager
Aramark Canada
Mississauga, ON
- Full-time
The Occupational Claims Manager leads the organization's occupational disability and workers' compensation programs, ensuring compliance with applicable legislation and alignment with…
Added 53 mins ago
SH
Registered Psychiatric Nurse N2 - Intensive Treatment Service
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager Health Services, the Nurse is responsible for the delivery of direct client care, the planning, implementation, implementation and evaluation of client treatment…
Added 53 mins ago
L
Senior Manager - Research, Advanced Concepts
lululemon
Vancouver, BC
- Full-time
…projects, develop your team, inspire the business, and ensure the delivery of a continuous stream of innovative…
Added 54 mins ago
T
Senior Audit Manager, Quality Control Financial Crimes Audit (1140)
TD
Toronto, ON
- Full-time
…well as providing real time feedback on the alignment of audit delivery team audit work with TD Audit Methodology, regulatory expectations, industry best practices, and the Institute of…
Added 54 mins ago
T
Tax Estate Planner
TD
Montreal, QC
- Full-time
Working proactively with direct manager to develop improved client experience, operational and Practice Management practices, and overall personal development.
Added 54 mins ago
T
Group Manager, Finance - IDPP
TD
Toronto, ON
- Full-time
Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
Added 54 mins ago
T
Senior Manager, Compliance – Corporate & Investment Banking Compliance Advisory (Canada) (5181)
TD
Toronto, ON
- Full-time
We are looking for a Senior Manager, Compliance – Corporate & Investment Banking Compliance Advisory to join our team in Canada. The ideal candidate must have compliance experience in the…
Added 54 mins ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
Canadian Personal Banking Finance is responsible for delivery of performance reporting insights, financial analyses, forecasting, planning and expense allocation activities. The team's…
Added 54 mins ago
T
.NET/C# Engineer, TD Securities
TD
Toronto, ON
- Full-time
Meaningful work is fueled by meaningful performance and career development conversations with your manager.
Added 54 mins ago
AU
Représentant Livreur / Route Sales Representative
Alsco Uniforms
Montreal, QC
- Full-time
The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities.…
Added 54 mins ago
AU
Directeur de district / District Manager
Alsco Uniforms
Montreal, QC
- Full-time
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the…

CIBC

Regional Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and exceptional client service. As the Manager of Client Support, you will apply advanced knowledge to set the overall direction for employees, ensuring consistency in execution and accountability. You will focus on creating a positive work environment and being an effective role model by championing CIBC’s mission, vision, and values, working closely with the business to ensure client needs and business goals are met. The role exercises independent judgement within defined policies and procedures, contributing to the development and implementation of quality and improved service delivery to clients. In addition, you will identify and lead opportunities to enhance employees’ productivity and operational processes.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Operational Support - Assist in creating comprehensive reporting capabilities that will enable Operations to effectively track its service targets and achievements. Continually search for improvements in workflows, processes, and data/reporting management. Ensure prompt and accurate reporting to Senior Management on a monthly, quarterly, and annual basis.
Onboarding Support - Oversee and manage all aspects of onboarding new hires working closely with ASMs and RDs in each region. Oversee and manage all aspects of terminating existing employees working closely with ASMs and RDs in each region. Act as the primary CIBC contact for all matters related to Call Me Later referral leads, Business Referral Program, Partner Rewards Plan, and the Power Points Program.
People Leadership - Lead and coach a high performing team of Leaders. Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Who you are

You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it’s the right thing to do. In-depth understanding of mortgage products and investment products, strong knowledge of mortgage industry compliance and regulatory requirements, ability to establish productive relationships within CIBC and with 3rd party vendors
You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. Strong organizational skills and proven problem-solving abilities; Excellent communication skills, both verbal and written; Ability to work both independently and in a team environment; Must be adaptable, flexible, and willing to accommodate special urgent requests
You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

BC-Vancouver, 1055 Dunsmuir St., 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Client Service, Customer Experience (CX), Interpersonal Communication, Leadership, Operational Efficiency, People Management, Product Knowledge, Work Collaboratively

Apply About employer

More about this job

Responsibilities

You will be responsible for managing client portfolios, providing investment advice, and overseeing operational support and onboarding processes. Additionally, you will lead and coach a high-performing team to ensure business goals and client service targets are met.

Requirements

The ideal candidate possesses an in-depth understanding of mortgage and investment products along with strong knowledge of industry compliance and regulatory requirements. You must be a bold leader with proven experience in managing diverse teams and excellent problem-solving and communication skills.

Skills

Active Listening
Client Service
Customer Experience
Interpersonal Communication
Leadership
Operational Efficiency
People Management
Product Knowledge
Work Collaboratively
Relationship Management
Investment Advice
Problem-solving
Communication Skills
Organizational Skills
Coaching
Strategic Planning

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Investment
Mortgage
Compliance
Regulatory Requirements
Relationship Management
Operations
Reporting
Onboarding
Leadership
Coaching
Workflow Improvement
Data Management
Client Service
Financial Services
Portfolio Management
Business Referral
Performance Management
Strategic Planning
Team Development

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