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Added 9 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 54 mins ago
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Sr. Financial Analyst, Global Finance Operations
''
Toronto, ON
- Full-time
…finance, manufacturing, and operations teams globally to deliver data-driven recommendations that improve performance and support strategic…
Added 2 hours ago
CR
Senior Program Manager
Canadian Red Cross
Canada
- Full-time
…standardized project and program management approaches, systems, governance processes, and reporting mechanisms to enhance consistency, accountability, and performance across HIE. The role…
Added 2 hours ago
J
Proposal Lead
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Proposal Lead based in Canada.
Added 3 hours ago
M
Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
…comfortable using technology, automation, AI-enabled tools, and data to improve how work gets done, reduce manual effort, and strengthen the quality and consistency of People & Culture…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other…
Added 3 hours ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 3 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Process master data requests in accordance with data governance policies and guidelines, within the defined service level agreements
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…for financial planning, forecasting, performance analysis, governance, and decision support to drive profitable growth, improve operational performance, and strengthen financial visibility…
Added 3 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Lead all global accounting, financial reporting, consolidation, controllership, and financial governance activities.
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 3 hours ago
TS
Director - Commercial Card - Senior Product Manager - Transaction Banking Product, TD Securities
TD Securities
Toronto, ON
- Full-time
…Card and payments subject matter expert, using performance data, client insight, and industry trends to strengthen the value proposition, improve the customer experience, manage risk, and…
Added 4 hours ago
TT
Chief Administrative Officer (CAO)
Tk̓emlúps te Secwépemc
Kamloops, BC
- Full-time
…(Council) (Council or C&C), with a mandate to separate the governance work of Council from the daily work of management and staff. Strong collaboration with the CFO, the COO and departments…
Added 4 hours ago
TI
Senior Project Manager
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Senior Technical Project Manager to lead the implementation and expansion of AVEVA PI as part of a strategic initiative to enhance enterprise data visibility, reporting, and operational…
Added 4 hours ago
ST
Director of Data Center/Mission Critical - Construction
SKA Tech Solutions LLC
Toronto, ON
- Full-time
Colocation data center company providing the space, power, cooling and connectivity that businesses rely on to operate and grow. Our data centers bring dozens of organizations together…
Added 4 hours ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
As a trusted advisor to business leaders, the Manager, Product Analytics will lead complex analytical initiatives, establish measurement frameworks, and champion data-driven decision-making…
Added 4 hours ago
Manager, Partnerships & Innovation
Rogers Communications
Toronto, ON
Lead partnership governance and serve as the primary liaison across Rogers, the University of Waterloo and key stakeholders
Added 4 hours ago
Staff Product Designer - UI Platform
Okta
Toronto, ON
Data informed decision making: Leverage data and AI insights to inform clear, platform-level design decisions and streamline governance.
Added 5 hours ago
RH
Senior Information Technology Auditor
Robert Half
Vancouver, BC
- $45 to $60 CAD / hour
- Contract
Lead end-to-end IT audits, evaluating technology controls related to cybersecurity, access management, system development, change management, and technology operations.
Added 5 hours ago
O
Staff Product Designer - UI Platform
Okta
Toronto, ON
- Full-time
Data informed decision making: Leverage data and AI insights to inform clear, platform-level design decisions and streamline governance.
Added 5 hours ago
C
Guidewire Technical Lead / Solution Architect
Cogency
Markham, ON
- Full-time
Job Title: Guidewire Technical Lead / Solution Architect
Added 5 hours ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Lead the end-to-end technical design and delivery of Salesforce Loyalty Management capabilities, including member management, loyalty programs, rewards, promotions, partner management, and…
Added 5 hours ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Build and lead a team of product managers and business analysts, and influence a broader matrixed group of Engineering, Data, and GTM Operations partners.
Added 6 hours ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing you will support the strategy and lead the execution, governance, and optimization of advisor and business-driven email communications…

CIBC

Senior Analyst, Digital Platforms & Insights

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Experience: You have up to 2 years of relevant experience in digital analytics, reporting, data analysis, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Senior Analyst, Digital Platforms & Insights reports to the Chapter Lead of Digital Platforms & Operations and helps the organization understand how clients engage with its digital experiences. Working with Product, Marketing, Digital, Analytics, and Technology teams, you will support the collection, measurement, and interpretation of digital data to inform business decisions, improve client experiences, and track performance against key objectives. You will contribute to the configuration, implementation, testing, troubleshooting, and governance of Adobe Analytics and Customer Journey Analytics, while helping define business requirements, use cases, KPIs, and measurement approaches. You will also build reports and dashboards, identify meaningful trends, communicate insights, and translate business needs into practical analytics solutions that support continuous improvement and measurable outcomes.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Technical delivery and platform implementation - Support the configuration, testing, and ongoing maintenance of Adobe Analytics and Customer Journey Analytics solutions. Assist with data layer and tagging specifications, dimensions, metrics, events, data views, and connections; validate data flows; investigate issues; and support release readiness across web and mobile experiences.
Technical standards, quality, and governance - Follow established implementation patterns, platform guardrails, privacy requirements, and data quality controls. Maintain documentation, support production monitoring and issue investigation, and identify opportunities to improve data accuracy and platform reliability.
Functional consulting and use case definition - Work with Product, Marketing, Digital, Analytics, and Technology stakeholders to understand business objectives, gather and document requirements, support the definition of analytics use cases and KPIs, and translate business needs into clear user stories, acceptance criteria, and delivery tasks.
Insights, optimization, and stakeholder partnership - Build and maintain dashboards and reports, analyze digital journey and product performance, and summarize findings into clear observations and recommendations. Participate in workshops, testing, sign-off, and delivery discussions while keeping partners informed of progress, issues, and dependencies.
Learning and team contribution - Build working knowledge of Adobe Analytics and Customer Journey Analytics, apply team standards and best practices, share learnings, and seek guidance when resolving business, process, and technical challenges.

Who you are

You have a Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Analytics, Marketing Technology, or a related field, or equivalent experience.
You have up to 2 years of relevant experience in digital analytics, reporting, data analysis, or a related field. Exposure to Adobe Analytics, Customer Journey Analytics, or Google Analytics through work experience, internships, coursework, or certifications is an asset.
You have a foundational understanding of web or mobile analytics, data layers, tagging and tracking, dimensions, metrics, events, dashboards, testing, and data validation, with an interest in developing deeper technical expertise.
You have experience with modern data platforms. You’re proficient in JavaScript, SQL, Python, or R is an asset. You are comfortable learning from technical documentation, data mappings, and implementation specifications.
You have strong organizational and analytical skills. You can support requirements discussions, document use cases and KPIs, contribute to backlog refinement, and connect business objectives to analytics tasks.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You're a problem solver. You have exceptional critical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business and technical problems and recommend solutions.
You’re a strong communicator and collaborator. You can translate business requirements into effective data solutions, communicate clearly with both technical and non-technical partners, and help ensure data products are practical, usable, and aligned to decision-making needs.You build positive working relationships across Product, Marketing, Digital, Analytics, Technology, and QA teams and contribute to shared outcomes.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Adobe Experience Platform (AEP), Adobe Experience Platform (AEP) Customer Journey Analytics, Analytics, Google Analytics, Google Analytics 360

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More about this job

Responsibilities

The Senior Analyst will support the collection, measurement, and interpretation of digital data to inform business decisions and improve client experiences. They will also configure and maintain Adobe Analytics and Customer Journey Analytics solutions while collaborating with cross-functional teams to define KPIs and business requirements.

Requirements

Candidates should have a Bachelor's degree in a relevant field and up to 2 years of experience in digital analytics or data analysis. Proficiency in data platforms and analytical tools, along with strong problem-solving and communication skills, is required.

Skills

Adobe Analytics
Customer Journey Analytics
Data analysis
Digital analytics
JavaScript
SQL
Python
R
Data visualization
Reporting
Dashboarding
Technical troubleshooting
Data validation
Requirements gathering
KPI definition
Stakeholder management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Adobe Analytics
Customer Journey Analytics
Digital Platforms
Data Layer
Tagging
KPIs
Dashboards
JavaScript
SQL
Python
R
Data Validation
Business Analytics
Marketing Technology
Product Performance
Data Governance
User Stories
Backlog Refinement
Web Analytics
Mobile Analytics
Data Mapping
Technical Documentation
Problem Solving
Stakeholder Partnership
Continuous Improvement
Release Readiness
Data Accuracy
Performance Tracking
Digital Experiences
Banking

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