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Added 21 mins ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
We are currently hiring a Full Time Business Analyst to join our Digital Patient and Provider Experience team. Based in Surrey, BC, this role offers the opportunity to support…
Added 50 mins ago
Sr Business Analyst - Disruption Management
WestJet Group
Calgary, AB
WestJet is looking for an experienced Senior Business Analyst to join our Disruption Management team, reporting into the Portfolio Manager, Disruption Management.
Added 50 mins ago
T
Senior Specialized Finance Analyst
TD
Toronto, ON · Laval, QC
- Full-time
Senior Financial analyst – Capital management and Executive Reporting
Added 50 mins ago
T
HR Operations Analyst I
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- Full-time
Develop, maintain, and execute operational reporting, metrics, and analysis to monitor service delivery and operational performance, identify trends and improvement opportunities, and…
Added 50 mins ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
$96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 50 mins ago
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Senior Credit Analyst Agriculture Services
TD
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- Full-time
…specialized credit acumen, and understanding of customer needs, Senior Credit Analysts are accountable for underwriting new credit requests, completing annual credit reviews, coordinating…
Added 50 mins ago
O
Sr. Systems Analyst
OpenText
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- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 50 mins ago
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Sr. Systems Analyst
OpenText
Mississauga, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 1 hour ago
TE
Communications Business Analyst
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- Full-time
Reporting to the Manager, Communications Operations, Brand & Governance, the Communications Business Analyst plays a key role in shaping how employees connect, communicate and access…
Added 1 hour ago
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Applications Development Intermediate Programmer Analyst
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- Full-time
…mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the…
Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Sr. Analyst, Visualization (RAIB)
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Sr. Analyst, Visualization (RAIB) to support enterprise Responsible AI and Model Risk Management initiatives. This role combines advanced analytics, governance…
Added 2 hours ago
C
Senior Analyst, Digital Platforms & Insights
CIBC
Toronto, ON
- Full-time
The Senior Analyst, Digital Platforms & Insights reports to the Chapter Lead of Digital Platforms & Operations and helps the organization understand how clients engage with its digital…
Added 2 hours ago
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Senior Insights Analyst (Player Analytics and Economy)
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- $125,000 to $138,500 CAD / year
As a Senior Insights Analyst, you will act as a strategic data partner across Product and Revenue teams, will collaborate with key stakeholders to understand and analyse our player…
Added 2 hours ago
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Added 2 hours ago
Senior Quality Assurance Analyst
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We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
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Senior Quality Assurance Analyst
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We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
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As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
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Added 4 hours ago
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Senior PCI Security Analyst
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Added 4 hours ago
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Senior ETL developer with Snowflake
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Added 5 hours ago
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Senior Analyst
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Oakville, ON
- Full-time
As a Senior Analyst you will transform customer and financial data into actionable insights that drive strategic decision-making and profitable growth. This role combines traditional…
Added 5 hours ago
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Senior Security Analyst, PCI DSS
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- Full-time
The Senior Security Analyst, PCI is part of the PCI Governance team working with IT and the Business to close PCI compliance gaps and sustain compliance on an on-going basis. The analyst…

CIBC

Senior Analyst, Digital Platforms & Insights

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Experience: You have up to 2 years of relevant experience in digital analytics, reporting, data analysis, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Senior Analyst, Digital Platforms & Insights reports to the Chapter Lead of Digital Platforms & Operations and helps the organization understand how clients engage with its digital experiences. Working with Product, Marketing, Digital, Analytics, and Technology teams, you will support the collection, measurement, and interpretation of digital data to inform business decisions, improve client experiences, and track performance against key objectives. You will contribute to the configuration, implementation, testing, troubleshooting, and governance of Adobe Analytics and Customer Journey Analytics, while helping define business requirements, use cases, KPIs, and measurement approaches. You will also build reports and dashboards, identify meaningful trends, communicate insights, and translate business needs into practical analytics solutions that support continuous improvement and measurable outcomes.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Technical delivery and platform implementation - Support the configuration, testing, and ongoing maintenance of Adobe Analytics and Customer Journey Analytics solutions. Assist with data layer and tagging specifications, dimensions, metrics, events, data views, and connections; validate data flows; investigate issues; and support release readiness across web and mobile experiences.
Technical standards, quality, and governance - Follow established implementation patterns, platform guardrails, privacy requirements, and data quality controls. Maintain documentation, support production monitoring and issue investigation, and identify opportunities to improve data accuracy and platform reliability.
Functional consulting and use case definition - Work with Product, Marketing, Digital, Analytics, and Technology stakeholders to understand business objectives, gather and document requirements, support the definition of analytics use cases and KPIs, and translate business needs into clear user stories, acceptance criteria, and delivery tasks.
Insights, optimization, and stakeholder partnership - Build and maintain dashboards and reports, analyze digital journey and product performance, and summarize findings into clear observations and recommendations. Participate in workshops, testing, sign-off, and delivery discussions while keeping partners informed of progress, issues, and dependencies.
Learning and team contribution - Build working knowledge of Adobe Analytics and Customer Journey Analytics, apply team standards and best practices, share learnings, and seek guidance when resolving business, process, and technical challenges.

Who you are

You have a Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Analytics, Marketing Technology, or a related field, or equivalent experience.
You have up to 2 years of relevant experience in digital analytics, reporting, data analysis, or a related field. Exposure to Adobe Analytics, Customer Journey Analytics, or Google Analytics through work experience, internships, coursework, or certifications is an asset.
You have a foundational understanding of web or mobile analytics, data layers, tagging and tracking, dimensions, metrics, events, dashboards, testing, and data validation, with an interest in developing deeper technical expertise.
You have experience with modern data platforms. You’re proficient in JavaScript, SQL, Python, or R is an asset. You are comfortable learning from technical documentation, data mappings, and implementation specifications.
You have strong organizational and analytical skills. You can support requirements discussions, document use cases and KPIs, contribute to backlog refinement, and connect business objectives to analytics tasks.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You're a problem solver. You have exceptional critical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business and technical problems and recommend solutions.
You’re a strong communicator and collaborator. You can translate business requirements into effective data solutions, communicate clearly with both technical and non-technical partners, and help ensure data products are practical, usable, and aligned to decision-making needs.You build positive working relationships across Product, Marketing, Digital, Analytics, Technology, and QA teams and contribute to shared outcomes.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Adobe Experience Platform (AEP), Adobe Experience Platform (AEP) Customer Journey Analytics, Analytics, Google Analytics, Google Analytics 360

Apply About employer

More about this job

Responsibilities

The Senior Analyst will support the collection, measurement, and interpretation of digital data to inform business decisions and improve client experiences. They will also configure and maintain Adobe Analytics and Customer Journey Analytics solutions while collaborating with cross-functional teams to define KPIs and business requirements.

Requirements

Candidates should have a Bachelor's degree in a relevant field and up to 2 years of experience in digital analytics or data analysis. Proficiency in data platforms and analytical tools, along with strong problem-solving and communication skills, is required.

Skills

Adobe Analytics
Customer Journey Analytics
Data analysis
Digital analytics
JavaScript
SQL
Python
R
Data visualization
Reporting
Dashboarding
Technical troubleshooting
Data validation
Requirements gathering
KPI definition
Stakeholder management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Adobe Analytics
Customer Journey Analytics
Digital Platforms
Data Layer
Tagging
KPIs
Dashboards
JavaScript
SQL
Python
R
Data Validation
Business Analytics
Marketing Technology
Product Performance
Data Governance
User Stories
Backlog Refinement
Web Analytics
Mobile Analytics
Data Mapping
Technical Documentation
Problem Solving
Stakeholder Partnership
Continuous Improvement
Release Readiness
Data Accuracy
Performance Tracking
Digital Experiences
Banking

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