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Added 14 mins ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 hour ago
A
Senior Business Analyst
Allshores
Halifax, NS
- Full-time
The Senior Business Analyst will be at the center of enterprise transformation, translating business needs into innovative solutions that enhance operations, improve customer experiences,…
Added 1 hour ago
Crime Intelligence Analyst
CityofOttawa
Ottawa, ON
Under the direction of the Supervisor Operational Intelligence Analysis, the Crime Intelligence Analyst is responsible to support the assigned unit by identifying existing or evolving crime…
Added 2 hours ago
M
Business Intelligence Analyst
Manulife
Waterloo, ON
- Full-time
The Business Intelligence Analyst will support operational reporting, and visualization needs that enable productivity and workforce management insights. This role focuses on building…
Added 3 hours ago
FC
Senior Technical Analyst, Data Engineering and Business Intelligence
Fidelity Canada
Toronto, ON
- Full-time
As a Senior Technical Analyst, Data Engineering and Business Intelligence, at Fidelity Investments Canada, you will focus on building, automating and scaling internal data pipelines and…
Added 7 hours ago
CU
Cybersecurity Analyst
Capilano University
North Vancouver, BC
- Full-time
Reporting to the Manager, Centralised Security Services, (DTS) the cybersecurity analyst will perform technical work in support of the university cybersecurity operations and strategy. An…
Added 8 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 13 hours ago
A
Senior IT Business Analyst
Ardene
Laval, QC
- Full-time
As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions. You are analytical, proactive, collaborative, and highly organized, with the…
Added 13 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
The Infrastructure Analyst – Business Analyst II plays a key role within the IT Infrastructure team, reporting to the Associate Director, IT Infrastructure. This intermediate-level position…
Added 15 hours ago
YC
D365 Finance & Operations Sr. Analyst
Yoush Consulting
Toronto, ON
- Full-time
Design, configure, and customize Dynamics 365 F&O solutions to meet business needs
Added 17 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 19 hours ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
- Full-time
Zensar is seeking for Technical Business Systems Analyst - Toronto, Canada-(2 days/week onsite). This is open for Full time with excellent benefits and Contract Role as well with…
Added 21 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 22 hours ago
A
Analyste de système d’affaires, marchés des capitaux
Alithya
Toronto, ON
- Full-time
As a Business System Analyst, Capital Markets, you’ll work closely with various stakeholders to analyze, document and optimize business processes and systems related to derivative products.
Added 22 hours ago
A
Functional Business Analyst
Accenture
Mississauga, ON
- Full-time
We are looking for a Functional Business Analyst to support change initiatives across retail banking and retail investment platforms. You will work with product, operations, compliance, and…
Added 1 day ago
CT
Analyst, Data Governance
Canadian Tire Corporation
Oakville, ON
- Full-time
Knowledge of business intelligence, modern data warehousing techniques, cloud solutions such as Azure or GCP.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
M
Business System Analyst
Microserve
Port Coquitlam, BC
- Full-time
Collaborating with business functions and IT teams to develop and implement solutions that improve operational efficiency.
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 2 days ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 2 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 2 days ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 2 days ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 2 days ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…

CIBC

Senior Analyst, Retail Lending Account Management

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As the Senior Analyst, Account Management, Retail Lending, you will be responsible for analyzing operational results of credit processes and provide recommendations for improvements to enhance efficiency and customer satisfaction. You will get the opportunity to liaise with other departments and external vendors to establish collaborative relationships, provide expertise, and communicate research results.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

Data analytics - Collect and analyze data to support the development of account management strategy design.
Portfolio reporting - Develop, produce, and analyze, specialized and highly iterative portfolio management reporting.
Credit knowledge & problem solving - Apply combination of technical skills, credit knowledge and creative problem-solving skills develop models and ‘what if’ scenarios to evaluate a range of potential options available to management.

Who You Are

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
You can demonstrate experience in working with SAS (mainframe, PC SAS, or Enterprise Miner) or similar data mining software (i.e. SQL, SPSS), databases, Microsoft Word, Excel, Outlook and PowerPoint. It’s an asset if you are familiar with TRIAD or other adaptive control products and possess working knowledge of credit card portfolio performance drivers
You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Account Management, Banking, Microsoft Excel, SAS Enterprise Guide, SAS Enterprise Miner, Structured Query Language (SQL)

Apply About employer

More about this job

Responsibilities

Analyze operational results of retail lending credit processes and recommend improvements to increase efficiency and customer satisfaction. Develop account management strategies, produce and analyze portfolio reports, and use credit knowledge and data to model scenarios and advise management.

Requirements

Experience with SAS or similar data-mining tools such as SQL or SPSS, databases, and Microsoft Office applications is expected. Familiarity with TRIAD or other adaptive control products and knowledge of credit card portfolio performance drivers are assets; strong analytical, communication, problem-solving, and relationship-building abilities are also important.

Skills

Data Analytics
Portfolio Reporting
Account Management
Credit Analysis
Problem Solving
SAS
SAS Enterprise Miner
SQL
SPSS
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Database Management
Credit Card Portfolio Analysis
TRIAD

Benefits

Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Retail Lending
Account Management
Banking
Credit Processes
Data Analytics
Portfolio Management
Portfolio Reporting
Credit Knowledge
Credit Card Portfolio
Strategy Design
Operational Analysis
Modeling
What-If Scenarios
SAS
SAS Enterprise Guide
SAS Enterprise Miner
SQL
SPSS
Databases
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
TRIAD
Adaptive Control Products
Vendor Relations
Customer Satisfaction

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