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Added 5 mins ago
UO
Heavy Equipment Technician, Grounds and Roads, Facilities Management
University of Calgary
Calgary, AB
- Full-time
Willing to learn and adapt to change and is expected to actively participate in own training and development in coordination with the department.
Added 5 mins ago
UH
Registered Practical Nurse - Transitional Care Unit
University Health Network
Toronto, ON
- Part-time
Participate in professional, program and hospital-wide initiatives, including professional development of self
Added 5 mins ago
N
Seasonal Research Assistant - Crop Development
Nutrien
Watrous, SK
- Temporary
…Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag…
Added 5 mins ago
B
Sr. Vendor Manager-Third Party Management
BeachHead
Toronto, ON
- $49.25 to $59.1 CAD / hour
- Contract
Added 5 mins ago
BC
Head of Lighting
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Developing and maintaining Banff Centre as a leading international site for cultural development and artistic continuing education.
Added 5 mins ago
KB
Project Sales Associate
Kent Building Supplies
Corner Brook, NL
- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 5 mins ago
S
Production Supervisor - Night Shift
Safran
Mirabel, QC
- Full-time
Promote the development of manufacturing employees' skills, including newcomers
Added 5 mins ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
By submitting your application, you agree that Safran retains the information contained in your application in a database to contact you for future positions.
Added 5 mins ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
Ensures the development of team members' skills according to current processes and policies
Added 5 mins ago
S
Machinist - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
assist technicians with improvement projects and development
Added 5 mins ago
N
Seasonal Research Assistant, Crop Development
Nutrien
Morden, MB
- Temporary
…Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag…
Added 5 mins ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
By submitting your application, you agree that Safran retains the information contained in your application in a database to contact you for future positions.
Added 5 mins ago
CO
School Crossing Guard
City of Kingston
Kingston, ON
- $18.44 CAD / hour
- Part-time
Learning & development resources and networks
Added 5 mins ago
GD
DYNAMITE - Operations Associate PT - Upper Canada Mall
Groupe Dynamite
Newmarket, ON
- Full-time
Learning and development programs to grow and exploit full potential to succeed in your next step!
Added 5 mins ago
S
Machinist - Night Shift
Safran
Mirabel, QC
- Full-time
assist technicians with improvement projects and development
Added 5 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Upper Canada Mall
Groupe Dynamite
Newmarket, ON
- Temporary
Learning and development programs to grow and exploit full potential to succeed in your next step!
Added 5 mins ago
S
Machinist - Evening Shift
Safran
Mirabel, QC
- Full-time
assist technicians with improvement projects and development
Added 5 mins ago
CR
Site manager - Homeless shelter
Canadian Red Cross
Montreal, QC
- Full-time
Participate in the development and implementation of procedures to improve services.
Added 5 mins ago
C
Site Support Worker
Cota
Toronto, ON
- Contract
…engagement, decrease isolation and social connections, skill development, and education. The teams provides education to the owner/operators and their staff, as well as individual support…
Added 5 mins ago
AI
WebSphere Liberty Architect
Apptoza Inc.
Toronto, ON
- Contract
Design and architect enterprise applications using Open Liberty/WebSphere Liberty. Lead application modernization and migration programs from traditional WebSphere Application Server (WAS)…
Added 5 mins ago
D
Developer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for an experienced Software Developer V to join a collaborative technology team supporting software development, project delivery, and day-to-day application support within a…
Added 5 mins ago
CD
Coordinator - Labour Relations
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Ensure the application and interpretation of all collective agreements, laws, and regulations affecting the working conditions of unionized staff;
Added 5 mins ago
GD
GARAGE - Co-Manager - Lime Ridge Mall
Groupe Dynamite
Hamilton, ON
- Full-time
Learning and development programs to grow and exploit full potential to succeed in your next step!
Added 5 mins ago
PS
D365 CE Technical Consultant
Pi Square Technologies
Montreal, QC
- Full-time
…have significant experience with the architecture, design, and development of applications on Microsoft Dynamics and the Power Platform, along with strong communication skills. The…
Added 5 mins ago
D
Data Scientist
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $80 to $115 CAD / hour
- Contract
Analytical thought leadership and staying ahead of developments in data mining and the application of data science

Closed listing

CIBC

Senior Business Analyst, Client Communications

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Sep 17, 2026
Posting language: English
Posted: Sep 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member within the Communication Team in Wealth Management Operations, you will support the production and delivery of client statements for brokerage and non-brokerage accounts while maintaining compliance with internal controls and procedures. The Senior Business Analyst is a seasoned expert responsible for conducting highly specialized research, and providing analysis to senior management that addresses the high impact business needs of internal and external clients. The role exercises considerable judgement in overseeing change initiatives, business analysis, and user needs analysis to develop project plans and inform leadership of progress. The Senior Business Analyst uses deep knowledge in their field of expertise to support projects as a subject matter expert, identifying problems and resolutions, and assessing the impact of proposed changes. In addition, the role facilitates client meetings and takes ownership of activities to ensure client needs are met or exceeded. The role often operates in ambiguous situations and provides innovative, original ideas, accountable to broadly defined policy objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Client-Focused - Escalate to banking Centre employees all issues that may impact the ongoing client relationship. Develop strong relationships with banking Centre employees to build sustained confidence in order to improve the overall client experience during what could be a very difficult and sensitive time in the client’s life.
Multi-Tasker - Experienced with multi-tasking and working in fast-paced, often-changing environment. Experience working in a team where processes and procedures are changing and updating.
Relationship/Vendor Building - Establish and nurture strong relationships with internal teams, external partners, and vendors to ensure seamless collaboration and effective delivery of services. Act as a liaison to resolve issues, negotiate solutions, and foster long-term partnerships that support business objectives.
Project Management - Lead and support project initiatives by developing project plans, tracking progress, and ensuring timely completion of deliverables. Coordinate with cross-functional teams, manage resources, and adapt to changing priorities to achieve project goals and drive continuous improvement.
Compliance & Adherence - Ensure all activities are conducted in accordance with internal policies, regulatory requirements, and industry standards. Maintain accurate documentation, monitor compliance risks, and implement corrective actions as needed to safeguard the organization and its clients.

Who you are

You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business, Business Operations, Communication, Customer Satisfaction, Customer Service, Internal Controls, Judgement, Operations Management, Prioritization, Processing, Quality Assurance (QA), Risk Management, Technical Knowledge

About employer

More about this job

Responsibilities

The Senior Business Analyst supports the production and delivery of client statements while maintaining compliance with internal controls. They lead project initiatives, conduct specialized research, and act as a subject matter expert to address high-impact business needs.

Requirements

The role requires a seasoned professional with deep expertise in business analysis and project management within a fast-paced environment. Candidates must demonstrate strong relationship-building skills, critical thinking, and the ability to navigate ambiguous situations while ensuring regulatory compliance.

Skills

Analytical thinking
Business analysis
Project management
Communication
Customer service
Internal controls
Risk management
Operations management
Prioritization
Quality assurance
Relationship building
Vendor management
Compliance
Critical thinking
Collaboration
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Wealth Management
Operations
Client Communications
Project Management
Compliance
Internal Controls
Risk Management
Vendor Management
Stakeholder Management
Change Management
Data Analysis
Regulatory Requirements
Banking
Financial Services
Process Improvement
Cross-functional Collaboration
Documentation
Strategic Planning
Client Relations

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