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Added 7 mins ago
LI
Netezza Engineer
LanceSoft, Inc.
Toronto, ON
- $58 to $62 CAD / hour
- Contract
Lead and support data platform migration initiatives (On-Prem to AWS Cloud), ideally with Netezza background.
Added 7 mins ago
EV
Engineer, Mechanical
Elk Valley Resources
Sparwood, BC
- $108,000 to $145,000 CAD / year
- Full-time
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 7 mins ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
Advise the team on organizational impacts arising from process design in partnership with the change management lead.
Added 7 mins ago
SH
MRO & Sales Coordinator
Select Helicopter Services Ltd.
Kelowna, BC
- Full-time
…and with absolute confidence. We are a small, professional team that takes pride in the integrity and quality of our work and the relationships we build with our customers and each…
Added 7 mins ago
TC
Controller
The Coaching Studio
Vancouver, BC
- Full-time
The Coaching Studio is an award-winning leadership development firm dedicated to helping leaders and organizations thrive.
Added 7 mins ago
NB
Associate or Associate Director Operational Risk
National Bank of Canada
Montreal, QC
- Full-time
…Business Operational Strategy, Resilience & Risk Management team means supporting the business line in identifying, assessing, monitoring, and managing operational risk through an…
Added 7 mins ago
E
Ingénieur(e) en développement de produits / Product & Manufacturing Engineer
Evlv
Laval, QC
- $70,000 to $80,000 CAD / year
- Full-time
Our client is searching for a Product / Manufacturing Engineer to join their team. The ideal candidate will support the development and quality of vanities and case goods. Reporting to the…
Added 7 mins ago
L
Vice President, Financial Services and Systems (Regulated Utility)
Liberty
Toronto, ON · Greater Toronto Area, Canada
- $225,000 to $300,000 CAD / year
- Full-time
We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating…
Added 7 mins ago
LE
Executive Director
Low Entropy Foundation
Coquitlam, BC
- Full-time
Volunteer Engagement & Mentorship: Training, intake, scheduling, and ongoing support for a large and diverse volunteer team.
Added 7 mins ago
FT
Outside Sales Representative
Fast Track Packaging Inc.
Guelph, ON
- Full-time
Manage the sales process: Take ownership of opportunities from the first contact through to the sale and handoff to our internal team.
Added 7 mins ago
TH
Marketing Manager, Loyalty
The Home Depot Canada
Toronto, ON
- Full-time
Lead, coach and develop small direct team of Marketing Specialists into a high-performing team
Added 7 mins ago
TH
Directeur, Fidélisation
The Home Depot Canada
Toronto, ON
- Full-time
Lead, coach and develop small direct team of Marketing Specialists into a high-performing team
Added 7 mins ago
J
Maintenance Manager
JLL
Pitt Meadows, BC
- $125,000 to $168,000 CAD / year
- Full-time
The Maintenance Manager position will lead a multi-site team of maintenance associates, as well as potentially supervise Area Maintenance Managers, and ensure a safe working environment for…
Added 7 mins ago
AG
Kitchen Manager
AMK Global Group
Ancaster, ON
- $60,000 to $65,000 CAD / year
- Full-time
AMK Global is hiring for Kitchen Manager to lead a high-volume kitchen, deliver consistent food quality, and manage busy service alongside large events. This role is ideal for a calm,…
Added 7 mins ago
DD
#2246 - Community Support Worker | Temporary Part Time
Developmental Disabilities Association
Vancouver, BC
- $28.46 to $31.57 CAD / hour
- Part-time
Work along side team members to support participants with activities of daily living
Added 7 mins ago
BI
Chief Business Officer / Business Operations Officer
Bodaq Interior Films
Burnaby, BC
- Full-time
We are seeking a dynamic and strategic Chief Business Officer (CBO) to lead our company's growth trajectory as the exclusive representative of Bodaq, Hyundai L&C's renowned brand of…
Added 11 mins ago
H
Canada Federal Principal
HDR
Ottawa, ON
- Full-time
Lead the development of interview presentation strategies, messaging, and team preparations for winning presentations and interviews.
Added 11 mins ago
D
Senior Producer - 6 month FTC
DEPT®
Toronto, ON
- $65,000 to $67,000 CAD / year
Leadership: The candidate must be able to lead a multi-disciplinary team to a desired result, including high-profile launches, campaigns, and corporate initiatives
Added 11 mins ago
BC
MEP Construction Manager
Bechtel Corporation
Toronto, ON
- Other
…appointed as the Delivery Partner (DP) within an Integrated Project Team (IPT) comprising the customer, Metrolinx and its Technical Authority (TA) for the Ontario Line Subway (OLS) Project.…
Added 11 mins ago
Front of House - Supervisor
Northland Properties
Edmonton, AB
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 11 mins ago
BOH Management - CDP
Northland Properties
Edmonton, AB
…driven, and caring individuals to become a part of our Leadership Team. With the opportunity to help lead the culinary operations in the restaurant, including developing leaders and team…
Added 11 mins ago
Territory Sales Representative
Canadian Federation of Independent Business
Saint John, NB
We are currently seeking a motivated and outgoing Territory Sales Representative to join our Saint John team.
Added 11 mins ago
Back of House Manager
JD Sports / Livestock / Size?
Edmonton, AB
● Lead by example while providing a positive and inclusive work environment for the entire team.
Added 11 mins ago
M
Senior Manager, Program Controls
Metrolinx
Toronto, ON
- Full-time
Our Program Delivery team within CPG Rapid Transit is seeking a Senior Manager to join the team. In this role, you will lead the day-to-day oversight and direction of a team of Controls and…
Added 11 mins ago
C
Senior Java Developer - Vice President
Citi
Mississauga, ON
- Full-time
…application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming…

Closed listing

CIBC

Senior Business Analyst, Client Communications

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Sep 17, 2026
Posting language: English
Posted: Sep 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member within the Communication Team in Wealth Management Operations, you will support the production and delivery of client statements for brokerage and non-brokerage accounts while maintaining compliance with internal controls and procedures. The Senior Business Analyst is a seasoned expert responsible for conducting highly specialized research, and providing analysis to senior management that addresses the high impact business needs of internal and external clients. The role exercises considerable judgement in overseeing change initiatives, business analysis, and user needs analysis to develop project plans and inform leadership of progress. The Senior Business Analyst uses deep knowledge in their field of expertise to support projects as a subject matter expert, identifying problems and resolutions, and assessing the impact of proposed changes. In addition, the role facilitates client meetings and takes ownership of activities to ensure client needs are met or exceeded. The role often operates in ambiguous situations and provides innovative, original ideas, accountable to broadly defined policy objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Client-Focused - Escalate to banking Centre employees all issues that may impact the ongoing client relationship. Develop strong relationships with banking Centre employees to build sustained confidence in order to improve the overall client experience during what could be a very difficult and sensitive time in the client’s life.
Multi-Tasker - Experienced with multi-tasking and working in fast-paced, often-changing environment. Experience working in a team where processes and procedures are changing and updating.
Relationship/Vendor Building - Establish and nurture strong relationships with internal teams, external partners, and vendors to ensure seamless collaboration and effective delivery of services. Act as a liaison to resolve issues, negotiate solutions, and foster long-term partnerships that support business objectives.
Project Management - Lead and support project initiatives by developing project plans, tracking progress, and ensuring timely completion of deliverables. Coordinate with cross-functional teams, manage resources, and adapt to changing priorities to achieve project goals and drive continuous improvement.
Compliance & Adherence - Ensure all activities are conducted in accordance with internal policies, regulatory requirements, and industry standards. Maintain accurate documentation, monitor compliance risks, and implement corrective actions as needed to safeguard the organization and its clients.

Who you are

You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business, Business Operations, Communication, Customer Satisfaction, Customer Service, Internal Controls, Judgement, Operations Management, Prioritization, Processing, Quality Assurance (QA), Risk Management, Technical Knowledge

About employer

More about this job

Responsibilities

The Senior Business Analyst supports the production and delivery of client statements while maintaining compliance with internal controls. They lead project initiatives, conduct specialized research, and act as a subject matter expert to address high-impact business needs.

Requirements

The role requires a seasoned professional with deep expertise in business analysis and project management within a fast-paced environment. Candidates must demonstrate strong relationship-building skills, critical thinking, and the ability to navigate ambiguous situations while ensuring regulatory compliance.

Skills

Analytical thinking
Business analysis
Project management
Communication
Customer service
Internal controls
Risk management
Operations management
Prioritization
Quality assurance
Relationship building
Vendor management
Compliance
Critical thinking
Collaboration
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Wealth Management
Operations
Client Communications
Project Management
Compliance
Internal Controls
Risk Management
Vendor Management
Stakeholder Management
Change Management
Data Analysis
Regulatory Requirements
Banking
Financial Services
Process Improvement
Cross-functional Collaboration
Documentation
Strategic Planning
Client Relations

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