Find work in Canada.

527,953 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
…role, the Analyst will work at the intersection of business and technology, developing solutions for the business by improving the enterprise’s considerable technology and data…
Added 2 mins ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
…Audit. This role partners with audit leadership, audit teams, technology partners, and business stakeholders to transform complex audit and operational data into actionable intelligence…
Added 2 mins ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
We are looking for an experienced Senior Business Systems Analyst to lead the Volcker regulatory reporting workstream within Market Risk Technology. This is a senior, hands-on role for…
Added 2 mins ago
BC
Health, Safety & Environmental (HSE) Coordinator
Broccolini Construction Inc.
Toronto, ON
- Full-time
…Canada. Recognized for our quality workmanship, innovative technology, open collaboration, and exceptional standards, we offer a one-stop approach to the planning, development and…
Added 2 mins ago
BC
Project Director (Construction)
Broccolini Construction Inc.
Toronto, ON
- Full-time
…Canada. Recognized for our quality workmanship, innovative technology, open collaboration, and exceptional standards, we offer a one-stop approach to the planning, development and…
Added 2 mins ago
BC
MEP Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
…Canada. Recognized for our quality workmanship, innovative technology, open collaboration, and exceptional standards, we offer a one-stop approach to the planning, development and…
Added 2 mins ago
BC
MEP Assistant Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
…Canada. Recognized for our quality workmanship, innovative technology, open collaboration, and exceptional standards, we offer a one-stop approach to the planning, development and…
Added 2 mins ago
C
Apps Dev Tech Lead Analyst - Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 2 mins ago
C
Senior Cloud and DevOps Engineer - Vice President
Citi
Mississauga, ON
- Full-time
…revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming…
Added 2 mins ago
CD
Vice-président(e), Marketing & Billetterie – Spectacles internationaux et Amériques | Vice President Marketing & Ticketing – International & Americas Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Added 2 mins ago
C
Consultant, Business System Analysis
CIBC
Toronto, ON
- Full-time
You’ll be joining CIBC Team as a Consultant, Business Systems Analysis. You’ll lead complex projects to design strategic solutions aligned to CIBC’s enterprise architecture roadmap. As a…
Added 2 mins ago
C
Sr. Director, Application Development & Quality Assurance
CIBC
Toronto, ON
- Full-time
…application services with CIBC’s business objectives. You will lead and inspire a team of 50+ developers and testers, manage complex systems, and provide technology consultation to diverse…
Added 2 mins ago
C
Frontend Javascript Developer Lead
CIBC
Toronto, ON
- Full-time
Strategic Planning- Develop multi-year technology roadmaps that align with the bank’s vision, strategy, and business goals. Lead multiple complicated projects involving backend systems, new…
Added 2 mins ago
C
Advice and Investing Platform Specialist
CIBC
Toronto, ON
- Full-time
Reporting to the Chapter Lead, the Advice and Investing Platform Specialist is responsible for identifying and advancing opportunities to optimize the client experience for the Savings and…
Added 2 mins ago
A
Quality Control Supervisor
Agropur
Notre-Dame-du-Bon-Conseil, QC
- Full-time
Lead internal audits and prepare the site for external audits, ensuring full compliance with regulatory and customer requirements.
Added 2 mins ago
Branch Manager
Money Mart
Duncan, BC
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Added 2 mins ago
Director, Technology Delivery
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON
We are looking for a Director, Technology Delivery – Finance & Actuarial to lead technology delivery across our Finance and Actuarial portfolio.
Added 2 mins ago
TD
Arborist Foreperson
The Davey Tree Expert Company
Colborne, ON
- Full-time
…invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your…
Added 2 mins ago
KB
Plumbing Specialist
Kent Building Supplies
Charlottetown, PE
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 2 mins ago
N
Full Stack. Net Developer
Nutrien
Saskatoon, SK
- Full-time
Serve as the Platform Technical Lead for assigned custom application platforms, providing technical direction, delivery oversight, and day-to-day leadership for sustainment and enhancement…
Added 16 mins ago
Associate, Programmatic
WPP Media
Toronto, ON
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Added 16 mins ago
Warehouse Supervisor
HelloFresh
Calgary, AB
…Distribution Centre. Reporting to the Sr. Manager Production, you will lead a team of warehouse associates and leads to ensure seamless day-to-day operations. Your focus will be to ensure…
Added 16 mins ago
G
Biosampling Project Leader
GSK
Mississauga, ON
- Full-time
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:
Added 16 mins ago
FB
Director, Business Operations and Risk Management
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
…transformation, governance, risk management, operational performance, technology delivery, executive reporting, and regulatory readiness. The role ensures the organization operates with…
Added 16 mins ago
SD
Director, Pharmacy Experience and Transformation
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Senior Director, Enterprise Pharmacy Operations and Clinical Excellence, you will lead strategic projects that will help shape the future of pharmacy practice at…

CIBC

Senior Consultant, Employee Technology Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: You have 5+ years of experience in technology service management, process improvement, and requirements delivery.
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Employee Technology Delivery and Adoption is on a mission to ignite and sustain employee satisfaction by improving workplace experiences through thoughtful technology support strategies. As a Senior Consultant, Employee Technology Services, you'll provide leadership and subject matter expertise across automation and continuous improvement initiatives that enhance the employee digital experience. You'll support the ideation, delivery, and benefit tracking of technology releases, using data analysis, requirements documentation, partner engagement, and process change management aligned to established frameworks. You'll collaborate with senior leaders and cross-functional partners to identify opportunities within technology services, develop plans that support future fiscal savings, and track ongoing benefits realization. You'll also simplify complex information through clear, data-driven storytelling while helping manage internal client, vendor, and service provider relationships to deliver strong service outcomes and advance CIBC's digital-first transformation roadmap.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Strategic leadership & partnership - Build strong cross-functional relationships across and beyond the technology team, and provide leadership and influence in a matrixed environment to support long-term automation and optimization roadmaps.
Advisory & delivery support - Guide teams and stakeholders on technology planning, risk analysis, and performance throughout the initiative lifecycle, from requirements gathering through implementation and post-implementation review.
Process improvement & change management - Identify opportunities to improve processes, communicate recommendations with supporting timelines and estimates, and lead current-state and future-state analysis to support effective change.
Requirements & governance - Validate business and technical requirements, identify gaps, and ensure deliverables align with service management frameworks, quality standards, and governance expectations.
Vendor & service relationship management - Coordinate effectively with internal clients, vendors, and service providers to manage service expectations, strengthen collaboration, and support timely issue resolution.
Technology service management expertise - Apply knowledge of Information Technology Infrastructure Library (ITIL), Information Technology Service Management (ITSM), and digital service best practices to support optimization, governance, and delivery, including ServiceNow Catalog and Request Management practices.

Who you are

You can demonstrate experience. You have 5+ years of experience in technology service management, process improvement, and requirements delivery. You have experience identifying and actioning risk mitigation strategies, standardizing deliverables through appropriate service management frameworks and methodologies, and advancing best practices across technology initiatives.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Client Service, Leadership, Project Controls, Project Delivery, Project Management, Project Planning, Technology Operations

Apply About employer

More about this job

Responsibilities

You will provide leadership and subject matter expertise for automation and continuous improvement initiatives to enhance the employee digital experience. You will also collaborate with cross-functional partners to manage technology releases, track benefits, and advance the organization's digital-first transformation roadmap.

Requirements

The role requires 5+ years of experience in technology service management, process improvement, and requirements delivery. Candidates must demonstrate proficiency in service management frameworks like ITIL and ITSM, along with strong skills in data analysis and stakeholder engagement.

Skills

Technology service management
Process improvement
Requirements delivery
Risk mitigation
Service management frameworks
ITIL
ITSM
ServiceNow
Data analysis
Change management
Strategic leadership
Vendor management
Performance management
Digital transformation
Automation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Technology Service Management
Process Improvement
Requirements Delivery
Automation
Continuous Improvement
Digital Experience
Data Analysis
Change Management
ITIL
ITSM
ServiceNow
Vendor Management
Risk Mitigation
Governance
Digital Transformation
Strategic Leadership
Performance Review
Service Delivery
Banking
Project Lifecycle

Report this job