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Added 52 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 52 mins ago
BC
Senior DB2 DBA
BMO Capital Markets
Toronto, ON
- Full-time
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Added 52 mins ago
SH
Senior Cardiology Technologist - NICT
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Manager/Charge Cardiology Technologist or Designate the Senior Cardiology Technologist in addition to performing the duties of a General Cardiology Technologist,…
Added 1 hour ago
ST
Senior Data Engineer
Sensor Tower
Remote, Canada
- Full-time
- Remote
As Sensor Tower continues to grow as a global company, we are looking for a Senior Data Engineer to build amazing products together. We have a wonderful team of more than a hundred…
Added 1 hour ago
K
Manager, Financial Services-Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
…to support strategic business objectives. We are seeking a Manager to strengthen our Wealth and Asset Management practice in the Toronto…
Added 3 hours ago
AC
Manager or Senior Manager, Scientific Research & Experimental Development - Financial
ACCA Careers
Montreal, QC
- Full-time
Make an impact with our Scientific Research and Experimental Development (SR&ED) team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a…
Added 4 hours ago
A
Sr. Manager, CRM Functional Lead / Architect
Avanade
Ottawa, ON
- Full-time
The CRM Functional Lead / Architect is a senior, client-facing leader who translates complex business needs into scalable Microsoft Dynamics 365 Customer Engagement and Power Platform…
Added 4 hours ago
LI
PeopleSoft Senior Systems Analyst #2
Lotus IT Solutions
Toronto, ON
- Contract
…Business Service Delivery and Procurement, is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft…
Added 4 hours ago
LI
PeopleSoft Senior Systems Analyst
Lotus IT Solutions
Toronto, ON
- Contract
…Business Service Delivery and Procurement) is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft…
Added 4 hours ago
SM
RQ00811 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Full Stack Software Developer with extensive hands-on experience in Java, Spring Boot, REST APIs, HAPI FHIR, NextGen Connect (Mirth), HL7 v2, ReactJS, and healthcare…
Added 4 hours ago
SM
RQ00811 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Full Stack Software Developer with extensive hands-on experience in Java, Spring Boot, REST APIs, HAPI FHIR, NextGen Connect (Mirth), HL7 v2, ReactJS, and healthcare…
Added 4 hours ago
SM
RQ00811 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Full Stack Software Developer with extensive hands-on experience in Java, Spring Boot, REST APIs, HAPI FHIR, NextGen Connect (Mirth), HL7 v2, ReactJS, and healthcare…
Added 4 hours ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with strong experience in Microsoft Visual Studio (.NET) MVC, SQL Server, Microsoft Azure, Python, Django, AWS, Celery, GraphQL, and REST APIs.…
Added 4 hours ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with strong experience in Microsoft Visual Studio (.NET) MVC, SQL Server, Microsoft Azure, Python, Django, AWS, Celery, GraphQL, and REST APIs.…
Added 4 hours ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The Agency requires a Senior Business Intelligence Specialist with strong Oracle experience to support the Ontario Clinical Report Exchange (OCRE) project. The resource will develop the…
Added 4 hours ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The Agency requires a Senior Business Intelligence Specialist with strong Oracle experience to support the Ontario Clinical Report Exchange (OCRE) project. The resource will develop the…
Added 4 hours ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The Agency requires a Senior Business Intelligence Specialist with strong Oracle experience to support the Ontario Clinical Report Exchange (OCRE) project. The resource will develop the…
Added 4 hours ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with strong experience in Microsoft Visual Studio (.NET) MVC, SQL Server, Microsoft Azure, Python, Django, AWS, Celery, GraphQL, and REST APIs.…
Added 4 hours ago
Senior Cardiology Technologist - NICT
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager/Charge Cardiology Technologist or Designate the Senior Cardiology Technologist in addition to performing the duties of a General Cardiology Technologist,…
Added 5 hours ago
O
Sr. Analyst, Programmatic
OMD
Toronto, ON
- Full-time
A campaign manager who consistently exceeds campaign goals, demonstrates strong strategic thinking, begins to develop client communication skills, and shows leadership potential in…
Added 5 hours ago
OM
Associate Director, Programmatic
Omnicom Media
Toronto, ON
- Full-time
Develop and cultivate senior-level relationships with key technology and media partners, ensuring the team has access to the latest features, data, and inventory.
Added 5 hours ago
O
Senior Manager, Programmatic
OMD
Toronto, ON
- Full-time
The Account Manager, Programmatic is a pivotal leadership role responsible for formal team management, client relationship ownership, and supports the associate director in achieving the…
Added 5 hours ago
OM
Account Manager, Programmatic
Omnicom Media
Toronto, ON
- Full-time
The Account Manager, Programmatic is a pivotal leadership role responsible for formal team management, client relationship ownership, and supports the associate director in achieving the…
Added 5 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 6 hours ago
A
Senior Brand Manager, Oncology (Hematology)
AbbVie
Montreal, QC
- Full-time
…Through innovative tactics and a team-oriented approach, the Senior Brand Manager will play a pivotal role within the marketing team. This position is based in Montreal (Saint-Laurent) and…

CIBC

Senior Manager, Salesforce Delivery

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Digital Product Delivery team builds, maintains, and enhances our digital banking experiences across mobile, online banking, and customer relationship management platforms to support business goals and deliver an exceptional client experience. As a Senior Manager, Salesforce Loyalty Cloud, you'll report to the Chapter Lead and partner closely with the Product Owner to shape the product vision and guide each iteration. You'll represent the voice of the client when setting priorities, while balancing the needs of business partners, legal, risk, security, and finance stakeholders. You'll lead the discovery, design, configuration, and ongoing enhancement of Salesforce Loyalty Cloud capabilities, helping to deliver strong loyalty, offer management, eligibility, and fulfilment experiences. You'll also strengthen delivery practices by identifying opportunities to improve ways of working, coaching teams, and driving alignment across squads to support high-quality, scalable delivery.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Backlog Leadership - Lead refinement sessions and maintain a prioritized product backlog by applying effective story slicing and refinement practices, identifying dependencies, removing blockers, and improving delivery readiness across teams.
Requirements Management - Develop and refine user stories with clear, testable acceptance criteria, and partner with cross-functional teams to create scalable, high-quality product requirements and delivery artifacts.
Delivery Execution - Influence outcomes across complex initiatives by managing competing priorities, optimizing release plans, and partnering with technical leads and project managers to maximize business value.
Solution Design - Drive end-to-end solution integrity by connecting business needs with enterprise architecture, partnering with solution design teams and business systems analysts to define functional specifications and translate requirements into the target state.
Testing and Release Readiness - Lead testing and release readiness activities, including pilot and user acceptance testing, and provide recommendations to support quality sign-off and successful delivery.
Governance and Stakeholder Partnership - Act as a subject matter expert for the product, build alignment with senior stakeholders, and embed regulatory and audit requirements into delivery practices while supporting agile excellence.

Who you are

You can demonstrate experience in Salesforce delivery, product management, business analysis, or platform leadership, with deep knowledge of large-scale enterprise delivery. It's an asset if you have hands-on experience with Salesforce Loyalty Cloud and Financial Services Cloud.
You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Analysis, Business Objectives, Communication, Customer Experience (CX), Design Processes, Digital Designs, Financial Modeling, Long Term Planning, People Management, Teamwork

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead the discovery, design, and configuration of Salesforce Loyalty Cloud capabilities to enhance digital banking experiences. They will also manage the product backlog, partner with cross-functional stakeholders, and drive alignment across delivery squads.

Requirements

Candidates should have extensive experience in Salesforce delivery, product management, or platform leadership within large-scale enterprise environments. Proficiency in Salesforce Loyalty Cloud and Financial Services Cloud is considered a significant asset.

Skills

Salesforce
Product management
Business analysis
Platform leadership
Salesforce Loyalty Cloud
Financial Services Cloud
Backlog management
User stories
Stakeholder management
Agile
Solution design
Team leadership
Coaching
Strategic planning
Data analysis

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Loyalty Cloud
Financial Services Cloud
Product Management
Digital Banking
Agile
Backlog Leadership
User Stories
Solution Design
Enterprise Architecture
Stakeholder Management
Governance
Regulatory Compliance
Audit
Team Coaching
Strategic Planning
Data Analysis
Customer Experience
CRM
Release Management

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