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Added 5 mins ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Senior Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 5 mins ago
Senior Project Coordinator
FCC Canada
Toronto, ON
…Inc. and FCC Canada Ltd. will bring the TTC’s Line 2 subway service nearly eight kilometres farther into Scarborough, replacing Line 3 (the Scarborough RT). It will extend from Kennedy…
Added 5 mins ago
DP
BD & Marketing Manager - Disputes
DLA Piper Canada LLP
Vancouver, BC · Toronto, ON
- $140,000 to $165,000 CAD / year
If you are talented in providing unprecedented service, are enthusiastic and a team player, we are looking for you. We are currently looking for a BD & Marketing Manager - Disputes to join…
Added 5 mins ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Work with the Project Manager and Accounts Receivable team for the preparation, coordination, analysis and tracking of client invoices and variances.
Added 5 mins ago
Document Controller
Convergint Technologies Ltd
Dartmouth, NS
…documentation control and production under the guidance of senior project managers and technical specialists, with a clear growth path toward becoming a Technical Project Coordinator in the…
Added 5 mins ago
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Senior Interior Designer
BGIS
Toronto, ON
- Full-time
The Senior Interior Designer provides planning services to ensure optimal use of space and develops occupancy and logistical options to achieve client needs. They will develop design…
Added 20 mins ago
MO
Endpoint Management Consultant
MSP OPERATIONAL CORP
Vancouver, BC
- $125,000 to $130,000 CAD / year
- Full-time
As a Senior Endpoint Management Consultant, you will be responsible for delivering on a range of business solutions across our client landscape. Our target consultant is a Microsoft-centric…
Added 20 mins ago
BC
General Manager
BELFOR CANADA INC.
Collingwood, ON
- Up to $90,000 CAD / year
- Full-time
The General Manager drives the performance and success of the branch, ensuring revenue growth, profitability, and operational excellence. This leadership role oversees multiple departments,…
Added 3 hours ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
Demonstrated experience in client-facing advisory work, including managing senior stakeholders, navigating ambiguity and presenting defensible recommendations
Added 3 hours ago
SN
104R2-26-3 Indigenous Transitions Facilitator
Six Nations
Ohsweken, ON
- Full-time
…the direction and supervision of the Home and Community Care Manager, the Senior Manager of Primary and Clinical Care and the Director of…
Added 3 hours ago
UO
Manager, Organizational Change Management
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director, Enterprise Change Management, the Manager, Organizational Change Management is a strategic leader responsible for orchestrating the delivery of professional,…
Added 3 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Mandarin and/or Cantonese language skills considered an asset
TD
Coquitlam, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 4 hours ago
C
Relationship Manager, Business Banking
CIBC
Saskatoon, SK
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 5 hours ago
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Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
BMO Private Wealth is dedicated to delivering exceptional advice and service to high-net-worth clients through a collaborative, client-focused approach. Our advisors and wealth…
Added 5 hours ago
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Senior Relationship Manager, Commercial Banking (Financial Services Group)
BMO
Toronto, ON · FCP
- Full-time
…relationships within the Financial Services sector, with a focus on senior debt financing opportunities with Non-Bank Financial Institutions as well as full banking relationships with…
Added 5 hours ago
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Mortgage Specialist
BMO
Laval, QC
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 5 hours ago
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Mortgage Specialist
BMO
Granby, QC · GRBY
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 5 hours ago
B
SENIOR ACCOUNT MANAGER FINANCING – Montreal
BDC
Montreal, QC · Eastern Montreal
- Full-time
We are looking for a senior account manager who will leverage his or her interpersonal strengths and network to generate new business opportunities while managing a portfolio of existing…
Added 6 hours ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 6 hours ago
EC
Senior Electrical Engineer
EnGlobe Corp.
Dartmouth, NS
- Full-time
We are seeking a Senior Electrical Engineer to provide technical leadership, project oversight, and client support for a diverse portfolio of building and infrastructure projects.
Added 6 hours ago
EC
Technical Director, Geotechnical
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
Support business development initiatives, major pursuits, client presentations, and strategic proposals;
Added 6 hours ago
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Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
Undertake smaller assignments or assist on larger assignments reporting to a manager, senior manager, or a partner, and working on engagement teams with senior client executives, attorneys,…
Added 7 hours ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
…and still needs a desk setup and welcome kit. The building manager is dodging us about bathroom repairs. Lunch needs to arrive before an onsite starts. An interviewee has arrived and…
Added 8 hours ago
S
Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty…
Added 8 hours ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
…Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities…

CIBC

Senior Manager, Technical Quality Engineering & AI Adoption

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You will be joining CIBC’s Commercial and Corporate Banking Technology & Capital Markets Technology Team, providing leadership for QA deliverables on large, complex programs and projects that support CIBC’s digital transformation, modernization, and AI integration strategies. This role leverages professional expertise in leading and strategizing functional, automated, and AI-driven testing within the Commercial QA team, managing offshore deliverables, and overseeing project stakeholder communications. You will collaborate with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage. Key responsibilities include analyzing test results, identifying defects, and partnering with development teams to resolve issues. You will ensure adherence to quality standards, best practices, and industry regulations throughout the testing process, while continuously improving testing processes, tools, and techniques - including AI-powered solutions - to enhance efficiency and effectiveness.

The role involves close collaboration with Executives, Technology teams, Business partners, and external vendors to assess business needs and apply appropriate testing methodologies. Our teams are responsible for business systems analysis, application design and development, project management, quality assurance, compliance, governance, and innovative AI-driven solutions. We drive business growth and operational excellence by delivering robust, scalable technology platforms and leveraging advanced analytics and artificial intelligence to transform banking and capital markets.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Decision Making and Critical Thinking: Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks, and perspectives when solving problems.
Technology Expertise: Ability to assess and recommend the right QA Automation and AI tools, processes, and frameworks best suited for in-scope projects. Demonstrate expertise in test automation framework development for mobile, desktop, mainframe-based, and AI-powered applications.
AI Skills: Experience with AI-driven testing tools, frameworks, and analytics. Ability to leverage machine learning and data science techniques to optimize testing processes, defect prediction, and quality assurance.
Leadership Skills: Offer guidance and support. Provide strategic, informed recommendations to senior management, and stay up to date on current technology and AI trends. Share knowledge and collaborate to develop effective solutions to problems and Relationship Management: Work closely with project teams, executives, stakeholders, and business partners to develop and implement high-quality solutions that meet or exceed business and client expectations.

Who You Are

You can demonstrate experience with: Minimum 15 years of relevant experience as a senior consultant in Quality Engineering within the Banking, Financial Services, and Capital Markets domain. Extensive knowledge of testing processes, with proven experience collaborating with Business Analysts and Developers to validate requirements and integrate them into test strategies, plans, cases, and automation scripts. Expertise in Quality Engineering for products developed using both Agile and Waterfall methodologies. Demonstrated participation in test strategy development, estimation, and planning discussions. Skilled in interpreting Requirement Specification documents and developing comprehensive Test Plans and Test Cases for software development testing, automation, process improvement, and AI-driven quality assurance. Proficient in defining and executing automation, testing, and QA processes from smoke testing through to final acceptance, including the development and implementation of automation and AI strategies in collaboration with external teams. Strong experience with various testing approaches, tools, and techniques, and a track record of working constructively and collaboratively with diverse teams. Proven experience as a Test Manager or in a similar leadership role in software testing. Robust technical background with proficiency in SQL, mainframe, web applications, and AI technologies. Hands-on experience with automation testing tools and programming languages such as Selenium, Java, and Python; familiarity with AI frameworks like TensorFlow and PyTorch is an asset. Experience in designing and executing test strategies, plans, and cases for complex software and AI projects. Excellent leadership, communication, and collaboration skills. Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and CI/CD practices. Superior analytical and problem-solving abilities. Professional certifications in software testing (e.g., ISTQB, CSTE) and AI (e.g., machine learning courses, AI certifications) are considered an asset. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (Master’s degree preferred).
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends in the Quality Engineering and AI space.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 11th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Analytical Thinking, Artificial Intelligence (AI), Automation, Business Systems, Client Service, Emerging Technologies, Infrastructure Management (IM), Innovation, Mitigated Risks, Process Improvements, Technical Leadership, Test Environments, Vendor Management

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead QA deliverables for complex banking technology programs, focusing on digital transformation and AI integration strategies. They will collaborate with cross-functional teams to define testing methodologies, manage offshore deliverables, and ensure high-quality software delivery.

Requirements

Candidates must have a minimum of 15 years of experience in Quality Engineering within the financial services sector. A bachelor's degree in a technical field is required, along with extensive expertise in automation, AI-driven testing, and leadership.

Skills

Quality Engineering
AI Adoption
Test Automation
Strategic Leadership
Banking Domain Expertise
Agile Methodologies
Waterfall Methodologies
SQL
Mainframe
Selenium
Java
Python
TensorFlow
PyTorch
Stakeholder Management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Quality Engineering
Artificial Intelligence
Banking
Capital Markets
Test Automation
Agile
Waterfall
SQL
Mainframe
Selenium
Java
Python
TensorFlow
PyTorch
SDLC
CI/CD
ISTQB
CSTE
Digital Transformation
Machine Learning
Data Science
Project Management
Governance
Compliance
Software Testing
Leadership
Stakeholder Management
Quality Assurance
Test Strategy
Automation Frameworks

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