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Added 7 mins ago
MC
Senior Project Manager Delivery Manager, Financial Services Technology (36213)
Myticas Consulting
Toronto, ON
- Contract
Myticas Consulting is seeking an experienced Project Manager / Delivery Manager to support a large-scale technology implementation within a major financial services organization. This is a…
Added 7 mins ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
TB
Senior Accountant - Treasury
The Beer Store
Bolton, ON
- Full-time
…part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage…
Added 7 mins ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
AI
Manager, Marketing - AGF Capital Partners
AGF Investments
Toronto, ON
- Full-time
…in investing in the public and private markets through three business lines: AGF Investments, AGF Capital Partners and AGF Private…
Added 7 mins ago
T
Actuarial Analyst I
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
Experience with metadata management, business glossary development, and data catalog capabilities.
Added 7 mins ago
HR
Designated Beauty Advisor - Estee Lauder
Holt Renfrew
Toronto, ON
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 7 mins ago
HR
Specialist, Designated Beauty Advisor (DBA) - Clinique
Holt Renfrew
Toronto, ON
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 7 mins ago
FH
Occupational Therapist - Home Health, Maple Ridge
Fraser Health Authority
Pitt Meadows, BC
- $45.15 to $56.17 CAD / hour
- Other
Participates in quality improvement and risk management activities by assisting with the development, evaluation and monitoring of policies, procedures and standards related to occupational…
Added 7 mins ago
LV
MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 7 mins ago
IB
Manager, Business Development
International Business University
Toronto, ON
- Full-time
Join one of Canada's fastest-growing universities as our Manager, Business Development, where you will develop and activate strategic partnerships across the Greater Toronto Area (GTA)…
Added 7 mins ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brantford, ON
…technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business…
Added 7 mins ago
VS
Senior Manager, Solutions Services
Vena Solutions
Remote, Canada
- $150,110 to $203,090 CAD / year
- Full-time
- Remote
As Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the…
Added 7 mins ago
Insurance Advisor(Walnut Gate, Langley)
Talent Acquisition Team at Westland Insurance. Text reply only.
Langley (District), BC · Langley, BC
…assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and…
Added 7 mins ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Edmonton, AB
- $17.55 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 7 mins ago
T
Manager, Investments - Tangerine
Tangerine
Toronto, ON
- Full-time
The Manager of Tangerine Investments reports directly to the Director, Investment & Deposit Front Line Sales and will lead a team of Investment Fund Associates. The Manager is responsible…
Added 7 mins ago
P
Security System Configuration Specialist / Spécialiste en configuration de systèmes de sécurité électronique (CS007)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 7 mins ago
T
Bilingual (Englis/French) Contact Center Rep II
TD
Markham, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
OP
Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Operates as a systems and business architect for financial module of SAP, OSL, and File Maker Pro in the development and maintenance of the necessary systems to support the formulation,…
Added 7 mins ago
W
Sr People & Culture Generalist
Wynford
Toronto, ON
- Full-time
…the support they need and our people processes support the business as it…
Added 7 mins ago
R
Client Sales Support (English Services) (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
…sales cycle and being accountable for all aspects of clients’ business in collaboration with the…
Added 7 mins ago
E
AI and Data - Senior Manager - Solution Architect/Tech Lead
EY
Calgary, AB
- Full-time
We are seeking a Senior Manager, Data Analytics, Solution Architect. Our IT Advisory Analytics practice works collaboratively with our clients to enhance their ability to use and interpret…
Added 7 mins ago
L
Engineering Project Manager III
Legrand
Mississauga, ON
- Full-time
The Sr. Project Manager will be responsible for running the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified…
Added 7 mins ago
E
AI and Data - Senior Manager - Solution Architect/Tech Lead
EY
Toronto, ON
- Full-time
We are seeking a Senior Manager, Data Analytics, Solution Architect. Our IT Advisory Analytics practice works collaboratively with our clients to enhance their ability to use and interpret…

CIBC

Senior Manager, Vendor Management

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Experience: You demonstrate experience in vendor management with at least 5+ years experience; managing key strategic suppliers.
Posting language: English
Posted: Nov 9, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Senior Vendor Manager will be part of the Contact Centre Risk and Control Governance team and will be responsible for building and managing relationships with core suppliers who supply the digital authentication services, ensuring they meet or exceed their contractual obligations. As a Senior Vendor Manager, you will play a key leadership role in building and evolving the vendor management discipline within the Contact Centres and managing all aspects of the vendor relationship. You will support and manage the delivery of vendor services on behalf of the Contact Centres. You will be viewed as an expert in the vendor relationship and will be responsible for managing the vendor contract and amendments. You will actively monitor, report and manage the vendor performance, oversee the vendor financials and invoicing process and lead regular governance meetings. You will work with the vendor and key partners on issue discovery and resolution as well as drive positive change by articulating clear deliverables and driving successful change management.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Problem solving - Proactively identify strategic opportunities and support the development of outsourcing project plans and business cases. Lead a cross-functional team in diagnosing current state gaps, performing comprehensive analysis of potential opportunities, and preparing and presenting compelling strategic recommendations that have measurable impact.
Partnership and Collaboration – Passionate about working in diverse teams and using strategic influencing skills to drive the collective success of the group. Partner and collaborate with individuals across several departments through agile sprints to meet requirements and definition of done.
Research and Due Diligence – Perform research to evaluate potential opportunities and ensure the team has robust competitive intelligence and strong awareness of trends, industry developments, client needs and regulatory changes. Assist with due diligence and project management on strategic initiatives.
Organization and Analysis - High degree of initiative, self-organization, and self-management skills combined with strong ability to review data and conduct analysis.
Stakeholder Management - Ability to establish and maintain stakeholder and sponsor relationships with internal partners and third party service providers.

Who you are

You demonstrate experience in vendor management with at least 5+ years experience; managing key strategic suppliers.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Budget Processes, Client Service, Contract Performance Management, Corporate Services, Management Reporting, Procurement Services, Team Management, Vendor Contract Negotiations, Vendor Relationships

Apply About employer

More about this job

Responsibilities

The Senior Manager of Vendor Management is responsible for overseeing vendor relationships and ensuring optimal service delivery. They will lead contract negotiations and manage performance metrics to align with organizational goals.

Requirements

The role requires significant experience in vendor management and strategic procurement processes. Candidates must demonstrate strong leadership skills and the ability to manage complex stakeholder relationships.

Skills

Vendor Management
Strategic Sourcing
Contract Negotiation
Relationship Management
Procurement
Supply Chain Management
Risk Management
Performance Management
Budgeting
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Vendor Management
Strategic Sourcing
Contract Negotiation
Procurement
Supply Chain
Risk Management
Performance Metrics
Stakeholder Management
Vendor Relations
Operations Management

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