Find work in Canada.

488,425 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 day ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 2 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 2 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 2 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 2 days ago
OT
Sr. Technical Support Specialist
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
- Other
Join our team as a Senior Technical Support Specialist and make a direct impact on client success. You'll work with innovative technologies, leverage critical thinking, tackle complex…
Added 2 days ago
CG
Sr. Logistics Support Specialist
Calian Group
Gatineau, QC
- Full-time
Calian is seeking a Senior Integrated Logistics Support (ILS) Specialist to assist our client in the planning, implementation, and oversight of key In-Service Support (ISS) initiatives for…
Added 2 days ago
C
Senior specialist, Client Support - Bilingual
CIBC
Toronto, ON
- Full-time
…responsibilities to Business Banking products customers. As a Sr. Specialist, Client Support, you are responsible for acting as a key inbound point of contact for Business Banking clients…
Added 2 days ago
A
Concepteur logiciel Sr (Java AWS)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Designing application architecture, integrations, data models, and deployment strategies
Added 3 days ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 days ago
O
Sr. Sourcing Specialist
OpenText
Richmond Hill, ON
- Full-time
…business value, and help guide how third-party technologies support the organization, we’d love to hear from you. Join us and help strengthen the partnerships that power the…
Added 4 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 4 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 4 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 4 days ago
B
Sr. Product Marketing Specialist
Baselane
Toronto, ON
- $75,000 to $95,000 CAD / year
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 4 days ago
HE
Functional Safety Engineer/Verification and Validation
Hepburn Engineering Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The primary responsibility of this role is to help drive and support the functional safety activities relating to the development and maintenance of Hepburn Engineering Inc.’s (HEI)…
Added 4 days ago
II
Deployment Project Controls Specialist
iVedha Inc.
Toronto, ON
- Full-time
…two parts. You will provide hands-on planning and controls support on active CBTC deployments, and you will drive reporting, governance, and process improvement for the Solutions Deployment…
Added 4 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 4 days ago
VS
Senior IBM Maximo Functional Consultant
vTech Solution Canada
Toronto, ON
- Contract
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 5 days ago
M
RQ00827 - Specialized IT Consultant - Senior
Maarut
Toronto, ON
- Contract
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 5 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 5 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 5 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 5 days ago
IG
Project Manager - Finance
Infotree Global Solutions
Montreal, QC
- Contract
The model governance team maintains the model inventory and helps ensure the application of the model risk management standards under the umbrella of the Federal Reserve Board letter SR26-2.
Added 6 days ago
MF
Senior Specialist, Real Estate Transactions (Full- Time 18 Month Contract)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Senior Specialist, Real Estate Transactions will provide in-house support and manage team coordination, deal documentation, data analysis, various administrative duties, and select…
Added 6 days ago
V
Sr People Partner
Vantage
Remote, Canada
- $120,000 to $145,000 CAD / year
- Full-time
- Remote
We promote equality and strive to provide all current and prospective employees with support and opportunities. Reasonable accommodations are available to job applicants on request and…

CIBC

Senior specialist, Client Support - Bilingual

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of our Business Client Centre, you’ll be accountable to ensure the successful delivery of a high standard of service while upholding compliance to internal controls and procedures within the functional assigned responsibilities to Business Banking products customers. As a Sr. Specialist, Client Support, you are responsible for acting as a key inbound point of contact for Business Banking clients to respond to basic client account inquiries and initiate basic service transactions. The role follows detailed instructions and documented client identification and authorization procedures to confirm and document service request details for all client activities. The Sr. Specialist, Client Support is responsible for providing timely and detailed information and assistance with problem investigation and resolution or escalating complex matters in compliance with regulatory requirements and organizational policies and procedures. The role uses judgement regarding priorities and approaches to identify improvements that resolve ongoing service challenges and enhance the client experience.

Please note - Our team opens from Monday to Friday 7AM-8 PM EST. We’d like for you to be available and flexible between these hours.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you’ll succeed

Client Engagement – Perform implementation and/or client support tasks relative to the Business Banking products. Conduct walkthroughs on CMO platform and assist with taking inbound and outbound calls to help resolve client issues.
Business Development - On behalf of clients, liaise with internal business partners and external financial institutions for tracing of funds processed through Business Banking products supported by the Business Contact Centre (BCC). Reconcile and perform monthly independent balances on suspense accounts. Ensure the successful delivery of a high standard of service while upholding compliance with internal controls and procedures within functional assigned responsibilities.
Operational Support - Perform several operational tasks relative to the daily and monthly processing Business Banking products and application services and taking appropriate action according to established procedures. Ensure all mandatory documentation such as Product Legal Agreements and signed Payment Product Settlement Limit documentation with supporting evidence of credit existence are received prior to proceeding with implementation. Reconcile and perform monthly independent balances on suspense accounts. Ensure the successful delivery of a high standard of service while upholding compliance with internal controls and procedures within functional assigned responsibilities.

Who you are

You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You understand that success is in the details. You notice things that others do not. Your critical thinking skills help to inform your decision making.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Client Service, Customer Experience (CX), Internal Controls, Interpersonal Communication, Operational Efficiency, Service Improvement, Work Collaboratively

Apply About employer

More about this job

Responsibilities

The Senior Specialist acts as a primary point of contact for business banking clients to resolve inquiries, initiate transactions, and investigate service issues. They are also responsible for performing operational tasks, reconciling accounts, and ensuring compliance with internal controls and regulatory requirements.

Requirements

Candidates must be fluent in both French and English and possess strong critical thinking and interpersonal skills. The role requires the ability to follow detailed instructions and maintain high standards of service while working within a business banking environment.

Skills

Active listening
Client service
Customer experience
Internal controls
Interpersonal communication
Operational efficiency
Service improvement
Collaboration
Critical thinking
Problem investigation
Regulatory compliance
Business banking
Financial reconciliation
Bilingualism

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
Client Support
Compliance
Internal Controls
Account Reconciliation
Financial Services
Operational Support
Bilingual
Customer Service
Problem Resolution
Regulatory Requirements
Business Development
Transaction Processing
Client Engagement
Banking Operations

Report this job