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Added 1 day ago
S
Sr. Business Analyst, Reinsurance
Sapiens
Canada
- Full-time
The Senior Business Analyst operates under limited supervision taking the lead as a client liaison, conducting business process analysis, needs assessments, and preliminary cost/benefits…
Added 3 days ago
C
QA Automation Developer - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The IT Quality Sr Analyst is a seasoned professional role specific for Equities Electronic Trading technology team. Applies in-depth disciplinary knowledge, contributing to the development…
Added 4 days ago
C
Sr Consultant - Business System Analyst
CIBC
Toronto, ON
- Full-time
…areas such as scope clarification, solution requirements, and quality…
Added 5 days ago
C
Sr. Analyst, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
Our Quality Engineering team helps deliver reliable, accessible, and high-performing digital experiences across retail banking. As a Quality Engineering Analyst, you'll support the delivery…
Added 5 days ago
BB
Sr. QA Analyst
Bond Brand Loyalty
Toronto, ON
- $73,106 to $108,000 CAD / year
…other, and building something meaningful together. As a Sr. QA Analyst you’ll have your hands on the wheel as we drive the future of…
Added 5 days ago
BB
Sr. QA Analyst
Bond Brand Loyalty
Toronto, ON
- $73,106 to $108,000 CAD / year
- Full-time
…other, and building something meaningful together. As a Sr. QA Analyst you’ll have your hands on the wheel as we drive the future of…
Added 8 days ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Added 8 days ago
C
Sr. Analyst, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Analyst, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance…
Added 9 days ago
T
Sr. Business Systems Analyst I
TD
Toronto, ON
- Full-time
…technology delivery in an industrialized, cost effective, and high-quality…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
AB · Edmonton, AB
- $96,557 to $128,743 CAD / year
- Full-time
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
The SQA Analyst is responsible for defining and executing test strategies that ensure the quality, reliability, and performance of enterprise software solutions. This role combines hands-on…
Added 9 days ago
PH
Sr. Business Systems Analyst
Propel Holdings
Toronto, ON
- Full-time
Partner with developers and quality assurance teams throughout solution development by clarifying requirements, refining acceptance criteria, reviewing test coverage, supporting defect…
Added 11 days ago
LB
Sr. Analyst, Sequencer
Labatt Breweries of Canada
Montreal, QC
- Full-time
…Canada, and we remain committed to brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Labatt has created exciting experiences with consumers…
Added 11 days ago
TH
Marketing Manager, Loyalty
The Home Depot Canada
Toronto, ON
- Full-time
Oversee day‑to‑day loyalty program operations, including promotion setup, benefit fulfillment, quality assurance, and member communications, ensuring a seamless member experience.
Added 11 days ago
TH
Directeur, Fidélisation
The Home Depot Canada
Toronto, ON
- Full-time
Oversee day‑to‑day loyalty program operations, including promotion setup, benefit fulfillment, quality assurance, and member communications, ensuring a seamless member experience.

CIBC

Sr. Analyst, IT Quality Assurance

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 16, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Senior Analyst, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms, in compliance with established controls, standards, policies, and procedures. The role utilizes a solid understanding of business dynamics to define and document criteria for testing and present results following the defined testing methodology. The Senior Analyst, IT Quality Assurance troubleshoots problems and provides technical training to less experienced employees, maintaining test system configurations and executing test scripts using test tools for compliance with testing standards. The role uses judgement and autonomy on day-to-day tasks, exercising considerable latitude in analyzing and resolving complex problems during test execution, or escalating issues and concerns. The role proactively addresses problems within the scope of responsibility and identifies areas for improvements.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Execute testing activities: Analyze, define, and translate business and functional requirements, use cases, designs, and specifications into testing requirements. Manage and coordinate end to end testing activities for small and large projects across many teams with both onsite and offshore resources
Relationship building: Respond to client's inquiries and requests, providing professional high quality customer service for the assigned portfolio to ensure client satisfaction. You will liase and interact with clients as part of the daily management of your portfolio technology to support objectives or address issues
Collaboration: Work with test leads, business, business analysts and development teams to establish test plans, standards, and procedures that add value to software project and satisfy the constraints of the project by reviewing project documentation.
Monitor & reporting: Monitor project adherence to quality standards and track/provide progress testing status reporting as needed. Adhere to CIBC’s processes through all phases of the software development life cycle-ensure test activities are compliant to test standards. Recognizing, anticipating, and resolving testing activities challenges during the testing life cycle.

Who you are

You can demonstrate experience in Software Testing Life Cycle - Agile or Waterfall methodologies, QA approaches, Tools, Techniques for recognizing, anticipating, and resolving organizational, operational, or process problems. Knowledge on specific IVR testing tools such as Cyara Botium , Cyara Velcoity is also mandatory
You have a degree/diploma in Computer Science, Computer Engineering, Mathematics or similar.
You understand that success is in the details. You notice things that others don't. You have strong analytical and problem-solving skills. Your critical thinking skills help to inform your decision making.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Group Problem Solving, Information Technology (IT), Quality Assurance (QA), Test Case Design, Testing Methodology, Troubleshooting

Apply About employer

More about this job

Responsibilities

The Senior Analyst is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms. They also manage end-to-end testing activities, provide technical training to team members, and ensure compliance with established quality standards.

Requirements

Candidates must have a degree in Computer Science, Computer Engineering, Mathematics, or a similar field. Experience with Software Testing Life Cycle methodologies and specific IVR testing tools like Cyara or Botium is mandatory.

Skills

Software Testing Life Cycle
Agile
Waterfall
Quality Assurance
Test Automation
IVR Testing
Cyara
Botium
Test Script Execution
Analytical Thinking
Problem Solving
Requirement Analysis
Technical Training
System Integration Testing
Acceptance Testing
Communication

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

IT Quality Assurance
Software Testing Life Cycle
Agile
Waterfall
IVR Testing
Cyara
Botium
System Integration Testing
Acceptance Testing
Test Scripts
Requirement Analysis
Compliance
Technical Training
Analytical Skills
Problem Solving
Banking
Test Automation
Quality Standards
Project Management

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