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Added 7 mins ago
AF
Branch Manager - Office 1722
Attain Finance
Saint John, NB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 7 mins ago
Associate Director, Trade & Working Capital Solutions, Global Transaction Banking
Scotiabank
Toronto, ON
Seasoned professional with a combination of education, experience and industry knowledge. Demonstrated a history of successful business development activity with complex clients
Added 22 mins ago
JG
Container Security Engineer - Kubernetes, GCP & DevSecOps.
J&M Group
Toronto, ON
- Contract
This role focuses on securing enterprise container platforms, cloud-native infrastructure, and software supply chains.
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Toronto, ON
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Mississauga, ON
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Winnipeg, MB
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Support the evolution and optimization of the unit's conference and services business through research, idea sharing, policy and procedure development, and document preparation.
Added 22 mins ago
LC
Part-Time Sales Associate
Laura Canada
Saint-Bruno, QC · St-Bruno, QC
- Part-time
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Calgary, AB
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Montreal, QC
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Oakville, ON
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Halifax, NS
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Ottawa, ON
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
AB · Edmonton, AB
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 22 mins ago
BC
Senior Data Engineer (Databricks Focused)
BDO Canada
Vancouver, BC
- Full-time
…Focused) to join our Technology Advisory Services practice. This role blends technical leadership with hands-on data engineering, focusing on delivering scalable, secure, and…
Added 37 mins ago
CC
Corporate Debt Advisor
Crete Capital Inc.
Winnipeg, MB
- Full-time
Role: Senior Associate or AVP (candidate-driven) – Origination and Sales
Added 52 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Vancouver, BC
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 52 mins ago
S
Seasonal Associate
Sephora
ON · Sarnia-Clearwater, ON
- $19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 52 mins ago
IF
Associate Director, Organic Growth, Content & Social Media
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…the contribution of organic channels to the organization’s business…
Added 52 mins ago
SC
Talent Acquisition Coordinator
Staples Canada
Richmond Hill, ON
- $47,800 to $59,750 USD / year
- Full-time
…high performing Talent Acquisition team. You will play a key role in enhancing both our candidate and client experience while ensuring a high degree of operational excellence and execution.…
Added 52 mins ago
SC
District Manager
Staples Canada
Saskatoon, SK
- $93,400 to $116,750 USD / year
- Full-time
As the District Manager, you will play a leadership role in the successful introduction and establishment of our business operations in the district. You will maintain and improve on our…
Added 52 mins ago
CC
Corporate Debt Advisor
Crete Capital Inc.
Saskatoon, SK
- Full-time
Role: Senior Associate or AVP (candidate-driven) – Origination and Sales
Added 1 hour ago
Campus I&D: Associate Application Consultant
Capgemini
Mississauga, ON
Support the development of AI agents and agentic workflows to automate business processes.
Added 1 hour ago
A
Forward Deployed AI Engineer - Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
This is not a consulting role. It is not a project delivery role. It is not a research position. A Forward Deployed AI Engineer-Associate Manager is a production engineer who works embedded…
Added 1 hour ago
R
Associate, Reporting & Control
RBC
Toronto, ON
- Full-time
The role plays a critical part in maintaining strong operational risk controls, driving process improvements and supporting business initiatives that enhance client service and operational…

CIBC

Sr. Client Engagement Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Spadina and College

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Banking Products, Client Service, Customer Engagement, Financial Goals, Financial Products

Apply About employer

More about this job

Responsibilities

You will lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. You will also manage day-to-day banking needs, provide guidance on complex transactions, and proactively connect clients with the right team members.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations. You are expected to be a technology expert who can guide clients through mobile banking applications and provide full-time on-site support.

Skills

Banking
Financial services
Customer service
Client engagement
Operational leadership
Mentoring
Problem solving
Account management
Product sales
Mobile banking applications
Team support
Financial goals

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Service
Operational Leadership
Mentoring
Problem Solving
Mobile Banking
Account Management
Financial Goals
Teamwork
Relationship Management
Banking Centre
Personal Banking
Business Banking

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