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Added 7 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 8 mins ago
Store Associate
Sherwin-Williams
London, ON · Stoney Creek, ON
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Added 8 mins ago
A
Distribution Engineer / Senior Engineer
ATCO
Grande Prairie, AB
- Full-time
Identify ways to meet and exceed customer experience expectations, improve service delivery and reduce costs.
Added 8 mins ago
KS
Sales Support Associate III
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 8 mins ago
KS
Temporary Sales Associate
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 8 mins ago
WF
Inventory Finance – Commercial Associate
Wells Fargo
Mississauga, ON
- Full-time
As part of the Inventory Finance Commercial team, you will gain practical experience in commercial banking, business-to-business lending, customer relationship management and growing a…
Added 8 mins ago
HR
Sales Associate - Retail
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $18.42 CAD / hour
- Part-time
Retail Associate: is responsible for assisting customers, providing product information, and delivering a positive shopping experience. They help maintain store appearance by organizing…
Added 8 mins ago
WF
Inventory Finance – Analytics Associate
Wells Fargo
Mississauga, ON
- Full-time
Drive accountable culture through wing to wing process to improve customer experience
Added 8 mins ago
WF
Vendor Finance – Commercial Associate
Wells Fargo
Mississauga, ON
- Full-time
Develop strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities and ensure customer satisfaction.
Added 8 mins ago
TH
Receiving Associate Part Time (BARRHAVEN)
The Home Depot
Ottawa, ON
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 8 mins ago
TH
Sales Associate Part-Time - 7062 Clareview
The Home Depot
Canada
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 8 mins ago
TH
Head Cashier - Part Time (Carleton Place)
The Home Depot
Carleton Place, ON
- Part-time
…follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through…
Added 8 mins ago
TH
Hardware Sales Associate Part-Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 21 mins ago
WC
(CAN) PT OMNI Customer Fulfillment Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 21 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Penticton, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 21 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Terrace, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 21 mins ago
WC
Fashion Department Manager
Walmart Canada
Dawson Creek, BC
- Full-time
…impactful seasonal guide sets and features that elevate the customer shopping…
Added 21 mins ago
WC
(CAN) PT OMNI Customer Fulfillment Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 21 mins ago
SG
Contract Administration Associate
Schindler Group
Toronto, ON
- $56,000 to $67,000 CAD / year
- Full-time
We are looking for a detail-oriented and collaborative Contract Administration Associate to join our centralized team supporting Canadian operations.
Added 21 mins ago
WC
(CAN) Staff Pharmacist
Walmart Canada
Brooks, AB
- Full-time
Ensure excellent patient experience, locate merchandise on the sales floor.
Added 21 mins ago
WC
(CAN) Staff Pharmacist
Walmart Canada
Brooks, AB
- Full-time
Ensure excellent patient experience, locate merchandise on the sales floor.
Added 21 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Fort Frances, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 21 mins ago
WC
Stockperson/Cartpusher
Walmart Canada
Fort McMurray, AB
- Full-time
…role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts from cart corrals, the parking lot, and the store…
Added 21 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Belleville, ON
- Contract
…team player. They are a key member in the delivery of superior customer…
Added 21 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Pembroke, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…

CIBC

Sr. Client Engagement Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Spadina and College

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Banking Products, Client Service, Customer Engagement, Financial Goals, Financial Products

Apply About employer

More about this job

Responsibilities

You will lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. You will also manage day-to-day banking needs, provide guidance on complex transactions, and proactively connect clients with the right team members.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations. You are expected to be a technology expert who can guide clients through mobile banking applications and provide full-time on-site support.

Skills

Banking
Financial services
Customer service
Client engagement
Operational leadership
Mentoring
Problem solving
Account management
Product sales
Mobile banking applications
Team support
Financial goals

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Service
Operational Leadership
Mentoring
Problem Solving
Mobile Banking
Account Management
Financial Goals
Teamwork
Relationship Management
Banking Centre
Personal Banking
Business Banking

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