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Added 7 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assists Senior research staff with the ethics and regulatory tasks,
Added 7 mins ago
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Staff AI Developer - Toronto
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Toronto, ON
- Full-time
Support deployment, monitoring, and production troubleshooting in cloud-native environments (AWS, Docker), with guidance from senior engineers where needed
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Senior Sales Representative
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PE · Prince Edward Island, Canada
- Full-time
All inquiries and applications will be handled with the utmost discretion. The identity of the hiring organization will be shared with qualified candidates at the appropriate stage of the…
Added 7 mins ago
MS
President & CEO
MacDonald Search Group
ON · Ontario, Canada
- Full-time
Lead, mentor and develop the senior management team, establishing clear accountabilities and a high-performance culture.
Added 7 mins ago
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Principal Data Engineer
Tangerine
Toronto, ON
- Full-time
…Tangerine to enable business analytics and production AI and ML applications, in support of business strategies and objectives. Ensures all activities conducted are in compliance with…
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Director Consulting Services – Insurance
CGI
Toronto, ON
- Full-time
Ability to influence senior executives and drive strategic business outcomes.
Added 7 mins ago
CT
Generative AI Engineer
Celebal Technologies
Canada
- Full-time
…ML/AI fundamentals, and hands-on experience building GenAI applications using LLMs, Retrieval-Augmented Generation (RAG), and AI agent…
Added 7 mins ago
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Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
- Full-time
…and the ability to collaborate effectively with partners and senior stakeholders. Success relies on balancing technical depth with business understanding. Reporting to the Senior Manager,…
Added 7 mins ago
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Band Manager
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BC · Rose Prairie, BC
- Full-time
…governments and community groups. The Band Manager works with the Senior Finance Officer to ensure the effective financial management of the Nation through economic development, grant…
Added 7 mins ago
Senior Java Developer
Localcoin
Canada
As a Senior Java Back-End Developer at Localcoin, you will be responsible for developing and maintaining functional and stable back end applications for our company, ensuring system…
Added 7 mins ago
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Senior Full Stack Developer
XA Security
Calgary, AB
- $80,000 CAD / year
- Full-time
Digital XA is a large, working product with a small team behind it. You'll be one of the senior engineers shaping how it grows, and you'll ship changes that our staff, our clients and our…
Added 7 mins ago
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Executive Coach Specializing in Underrepresented Groups - Contract - 19030
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- Contract
Experience with working with Senior Executives including C-suite employees at a level of Assistant Deputy Minister (ADM)
Added 7 mins ago
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Program Assistant
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Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
Added 7 mins ago
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Employment{{{{:}}}} Full-time | Senior technical leadership
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Senior Government Funding Consultant
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Senior Zendesk Developer / Implementation Specialist :Waterloo, Ontario : FTE
AceStack
Waterloo, ON
- Full-time
Role - Senior Zendesk Developer / Implementation Specialist
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Senior Director, Fundraising
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- $140,000 to $160,000 CAD / year
- Full-time
The Liberal Party of Canada is seeking a Senior Director, Fundraising for an opportunity to join a dedicated team of staff to support Mark Carney and our Liberal team’s work to build a…
Added 8 mins ago
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Senior Analyst, Compliance & Risk Management
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Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Fredericton, NB · Moncton, NB · Saint John, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Boisbriand, QC · Brossard, QC · Joliette, QC · Laval, QC · Mont-Royal, QC · Montreal, QC · Quebec, QC · Regina, SK · Edmonton, Alberta · Kanata, Ontario · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
Our Compliance & Risk Management Group in Business Enablement Services is looking for a Senior Analyst, Risk Management, to join our growing team. The Compliance & Risk Management Group…
Added 22 mins ago
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Nike -Senior Coach/coach sénior- Eaton De Montreal
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Senior Java Developer (Deployment Security Team/Citi)
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Added 22 mins ago
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Associate Vice-President, Administration
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Antigonish, NS
- Full-time
…closely with the Vice President, Finance, other executive and senior leaders, and the Board of Governors. They will bring alignment, structure and focus to the portfolio, establish clear…
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Associate, Direct Activation
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…measurement and financial reconciliation - with guidance from senior team members on complex decisions and…
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Vice President, Finance
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Antigonish, NS
- Full-time
…close partnership with the Academic Vice President and Provost, senior leaders, the Board of Governors and the broader University community, the Vice President will bring an enterprise-wide…
Added 22 mins ago
JI
Senior Mechanical Quality Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
We invite applications from all qualified candidates, including racially visible persons, women in underrepresented roles, persons with disabilities, Indigenous persons, and members of the…
Added 37 mins ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
Direct Reports: Senior Manager, Strategic Communications; Manager, Content; Manager, Digital Communications Strategy; Manager, Marketing; Coordinator, Communications

CIBC

Sr. Client Engagement Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Spadina and College

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Banking Products, Client Service, Customer Engagement, Financial Goals, Financial Products

Apply About employer

More about this job

Responsibilities

You will lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. You will also manage day-to-day banking needs, provide guidance on complex transactions, and proactively connect clients with the right team members.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations. You are expected to be a technology expert who can guide clients through mobile banking applications and provide full-time on-site support.

Skills

Banking
Financial services
Customer service
Client engagement
Operational leadership
Mentoring
Problem solving
Account management
Product sales
Mobile banking applications
Team support
Financial goals

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Service
Operational Leadership
Mentoring
Problem Solving
Mobile Banking
Account Management
Financial Goals
Teamwork
Relationship Management
Banking Centre
Personal Banking
Business Banking

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