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Added 3 mins ago
E
Cylinder Assembler
Emerson
Brantford, ON
- Full-time
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including…
Added 3 mins ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead recurring portfolio performance reviews and translate results into concise, decision-ready insights for senior leaders and key partners.
Added 18 mins ago
OT
Sr. Quality Assurance Developer
Open Text Corporation
Richmond Hill, ON
- Other
Senior QA Developer, Full-Time opportunity On-Site - Location: Richmond Hill, Ontario
Added 18 mins ago
OW
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Oliver Wyman Group
Toronto, ON
- Other
They serve as key points of contact for senior client stakeholders, including private equity investors and portfolio company leadership, building trusted relationships and providing…
Added 33 mins ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
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Present trade performance, forecasts, business cases, and strategic recommendations to senior leadership.
Added 33 mins ago
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Communication Assistant
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Brantford, ON
- Full-time
Added 33 mins ago
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Snowplow Operator
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…world class training facility and on the job mentorship with a senior experienced operator is…
Added 33 mins ago
DB
Support Services Supervisor - Family Connections
Dnaagdawenmag Binnoojiiyag Child & Family Services
ON · Rural Ramara, ON
- $81,765.3 to $112,941.57 CAD / year
- Full-time
Through culturally intelligent practices, this position reports to the Senior Manager of Support & Clinical Services. The Support Services Supervisor - Family Connections is responsible for…
Added 33 mins ago
ML
Director, Investor Relations
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
…serve as a critical link between Maple Leaf Foods’ operations, senior leadership and the investment…
Added 33 mins ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
…eventually lead multiple projects or workstreams with guidance from senior team…
Added 33 mins ago
Senior Analyst, Finance
Henkel group
Mississauga, ON
Added 48 mins ago
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Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Added 48 mins ago
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
Senior Project Manager / Scrum Master – VR & Immersive Training
Added 48 mins ago
M
AVP Strategy - Intermediary, Product, Institutional
Manulife
Toronto, ON
- Full-time
…strategic partner to the relevant business leadership teams and a senior member of the GWAM Strategy team. The role drives the strategic plans for three executive leaders: to frame growth…
Added 1 hour ago
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Technical Solutions Specialist
BusPlanner
Remote, Canada
- Full-time
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Partner with senior technical staff, developers, and client success teams to resolve escalated or cross-product issues.
Added 1 hour ago
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Executive Assistant
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
The Executive Assistant provides administrative support to Chief & Council and the Executive Office. As the Senior Administrative position, the Executive Assistant oversees the VGFN…
Added 1 hour ago
Quality Assurance Manager - Scarborough
BelPak
Toronto, ON
…closely with Production, Warehouse, Blending, Maintenance, and senior management teams on-site on a daily…
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Manager, Project Controls
Worley
Markham, ON
- Full-time
Significant project controls experience supporting complex engineering, construction, EPC or EPCM projects, including experience in a leadership or senior project controls capacity.
Added 1 hour ago
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Senior Procurement Contract Specialist
Worley
Markham, ON · Oakville, ON
- Full-time
We are seeking an experienced Senior Procurement Contracts Specialist to provide contract administration and commercial support for major capital projects while maintaining direct…
Added 1 hour ago
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Senior Process Engineer
Worley
Toronto, ON
- Full-time
We are currently recruiting for a Senior Process Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Toronto, Ontario.
Added 1 hour ago
W
Graduate Process Engineer
Worley
Sarnia, ON
- Full-time
…standards, and customer expectations. Under the guidance of senior engineers and project leaders, you will support the preparation of engineering deliverables, participate in technical…
Added 1 hour ago
F
Contracts Manager- Mining
Fluor
Vancouver, BC
- Full-time
This exciting position will serve as a Senior Contracts Manager on medium to large-sized EPC/EPCM projects.
Added 1 hour ago
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Senior Building Design (CSA) Specialist
Fluor
Vancouver, BC
- Full-time
Added 1 hour ago
F
Senior Project Logistics Specialist
Fluor
Vancouver, BC
- Full-time
Added 1 hour ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
…lead deep technical architecture discussions and engage with senior customer executives, enterprise architects, platform engineers and developers. You will collaborate with a variety of…

CIBC

Sr. Client Engagement Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Spadina and College

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Banking Products, Client Service, Customer Engagement, Financial Goals, Financial Products

Apply About employer

More about this job

Responsibilities

You will lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. You will also manage day-to-day banking needs, provide guidance on complex transactions, and proactively connect clients with the right team members.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations. You are expected to be a technology expert who can guide clients through mobile banking applications and provide full-time on-site support.

Skills

Banking
Financial services
Customer service
Client engagement
Operational leadership
Mentoring
Problem solving
Account management
Product sales
Mobile banking applications
Team support
Financial goals

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Service
Operational Leadership
Mentoring
Problem Solving
Mobile Banking
Account Management
Financial Goals
Teamwork
Relationship Management
Banking Centre
Personal Banking
Business Banking

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