Jobs in Canada

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Added 6 days ago
UO
Senior Occupational Therapist, Student Health and Wellness
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our…
Added 6 days ago
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Pre/Post Natal Cultural Coordinator
Tr’ondëk Hwëch’in Government
Dawson City, YT
- Full-time
Added 6 days ago
GO
HCCW I
Government of Nunavut Recruitment
Arviat, NU
- Part-time
…to observe the client’s condition and any changes in their support network. The HCCW I will report any observed changes in the client’s condition to the…
Added 6 days ago
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Senior Manager, Enterprise Stress Testing Reporting
TD
Toronto, ON
- Full-time
…enterprise-wide stress testing (EWST) and OSFI Macro Stress Test (MST) program, helping segments explain financial results, key assumptions, and drivers of performance under stress in a…
Added 6 days ago
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Government and Community Relations Advisor - Canadian Prairies
TC Energy
Regina, SK · Richardson, SK
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restrictions
Added 6 days ago
SR
Power & HVAC Road Technician 2
Sunbelt Rentals, Inc.
Edmonton, AB
- Full-time
Must have a valid driver’s license and acceptable driving record · EPA section 608 universal Certification required
Added 6 days ago
MU
Director, Public Affairs
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Foster collaborative relationships that support research, innovation, talent development, and community impact.
Added 6 days ago
GF
GYMVMT Junior Fitness Consultant - Kensington Edmonton
GoodLife Fitness
AB
- Full-time
Access to Employee and Family Assistance Program (EFAP)
Added 6 days ago
QA/QC Program Engineer
Prime Data Centers
Canada
The Quality Assurance/ Quality Control (QA/QC) Program Engineer serves as the quality authority across the full equipment lifecycle - from factory floor through energization, integrated…
Added 6 days ago
TS
Cook
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 days ago
TS
Health Care Aide
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 days ago
TS
Assistant Manager, Community Residential Facility
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 days ago
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Associate, Premium Edge
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 days ago
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Senior Data Engineer
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 days ago
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Associate Financial Advisor
CIBC
Halifax, NS
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 days ago
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Sr. Client Engagement Associate
CIBC
Edmonton, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 days ago
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Client Engagement Associate
CIBC
Gatineau, QC · Les Terrasses De La Savane
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 days ago
CA
AI & Data Systems Specialist
Capital Automotive Group
Regina, SK · Ford Regina New
- Full-time
Answer data questions in plain language, and say clearly when the data can’t support an answer.
Added 6 days ago
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Cleaner - Casual (On call)
BEST - For A Cleaner World
Burnaby, BC
- Full-time
Employee recognition and appreciation programs, like our BEST Guusto program, which rewards employees that go above and beyond with prizes
Added 6 days ago
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Cleaner
BEST - For A Cleaner World
Thunder Bay, ON
- $17.95 CAD / hour
- Full-time
Employee recognition and appreciation programs, like our BEST Guusto program, which rewards employees that go above and beyond with prizes
Added 6 days ago
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Nurse Practitioner
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…patients in the HFC. This positon will provide advanced nursing support and continuity of care for patients with heart failure. The RN (NP) practices within a framework of evidence-based…
Added 6 days ago
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D365 Project Manager
Semex
Guelph, ON
- Full-time
…decisions, resources, dependencies and deliverables move through the program in a controlled and transparent…
Added 6 days ago
Part - Time Financial Service Representative
Money Mart
Brampton, ON
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 6 days ago
S
D365 Business Process Specialist Lead
Semex
Guelph, ON
- Full-time
Establish and support governance for D365 requests, functional decisions, enhancements and process ownership.
Added 6 days ago
Shipping Clerk
Ametek, Inc.
Levis, QC
Access to an Employee Assistance Program (EAP).

CIBC

Sr. Client Engagement Associate

Edmonton, AB, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

804 WEBBER GREENS DRIVE NW

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

You will lead the Client Engagement Associate team by delivering exceptional service and mentoring staff on complex transactions. You are responsible for managing client accounts, identifying financial needs, and proactively connecting clients with the appropriate banking resources.

Requirements

Candidates must possess expertise in financial services and demonstrate strong leadership and problem-solving abilities. You must be flexible to work evenings, weekends, and at multiple banking locations as required.

Skills

Client engagement
Financial services
Customer service
Operational leadership
Mentoring
Problem solving
Accountability
Digital literacy
Mobile banking applications
Team support
Relationship management
Transaction services
Interpersonal communication
Goal orientation
Conflict resolution

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Leadership
Mentorship
Mobile banking
Account management
Operational leadership
Financial goals
Teamwork
Relationship building
Problem solving
Transaction processing
Banking centre
Inclusion
Professional development
Performance management
Digital banking
Client support

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Work requirements

Jobs in Canada