Jobs in Canada

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Added 4 mins ago
P&
Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
Minimum 5 à 10 ans d’expérience dans l’aérospatiale, la chaîne d’approvisionnement, de préférence dans un rôle de gestion des réparations ou de MRO
Added 4 mins ago
CO
Senior Brand Manager, North America
Crofter's Organic
Parry Sound, ON
- Full-time
Lead test-and-learn media with clear success criteria, then scale the plays that deliver.
Added 4 mins ago
GD
QMS Auditor
General Dynamics Land Systems–Canada
London, ON
- Full-time
…products and systems that give them a clear advantage for mission success. Based in London, Ontario, we are a global leader in land and amphibious combat vehicle solutions, where our…
Added 4 mins ago
GE
Manufacturing Engineering Specialist
G&W Electric Co.
Brampton, ON
- Full-time
G&W Electric enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our…
Added 4 mins ago
DO
Senior Manager, Community Services
District of Peachland
Peachland, BC
- Temporary
· Lead, coach, and develop departmental staff while fostering a culture of safety, collaboration, and customer service.
Added 4 mins ago
E
Senior Manager, Market Intelligence & Strategic Insights (Supply Chain)
Equinix
Toronto, ON
- Full-time
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and…
Added 4 mins ago
C
Chef(fe) de service, Service à la clientèle Nethris
CGI
Montreal, QC
- Full-time
Maintain a balance between the customer experience, associate experience, and achievement of KPIs.
Added 4 mins ago
UO
Employer Relations Specialist
University of Calgary
Calgary, AB
- Full-time
The Centre for Career & Personal Development in Student Experience and Support is currently seeking a Full-time Regular Employer Relations Specialist.
Added 4 mins ago
M
Generalist, Human Resources
Morguard
Mississauga, ON
- Full-time
Looking for a company with over 50 years of success and no signs of slowing down?
Added 4 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Oakville, ON
- $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 4 mins ago
S
Software Engineer, Fullstack Java Developer
Scotiabank
Toronto, ON
- Full-time
As a Senior manager and lead developer you are required to supervise the regulatory reporting requirements globally, work on AI, The individual must thrive on challenge, be proactive, and…
Added 4 mins ago
Police Communications Operator
The City of Red Deer
Red Deer, AB
At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success
Added 4 mins ago
Sonic Supervisor
Boart Longyear
Thunder Bay, ON · Vancouver, BC · Calgary, AB
Our success as a business depends on how we operate. The 'how' is the distinctive way in which we conduct our business, guided by our values of Integrity, Health & Safety, Teamwork &…
Added 4 mins ago
Retail Assistant Manager, Woodgrove Mall
Purdys Chocolatier
Nanaimo, BC
Dedicated to providing a great customer experience
Added 4 mins ago
HVAC Apprentice Technician
Reliance Home Comfort
Kingston, ON
Must have Gas Technician ‘2’ (G2) license and 2 years of HVAC experience · Must have demonstrated a strong of technical, customer service skills and company metrics in current and previous roles
Added 4 mins ago
UR
Inside Sales Rep
United Rentals
Terrace, BC
- Full-time
As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and…
Added 4 mins ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to…
Added 4 mins ago
ME
Regional Manager – Winnipeg Region
MANITOBA EMPLOYMENT ESSENTIALS AND TRAINING (MEET)
Winnipeg, MB
- Full-time
Lead and manage Skills for Success service delivery within the Winnipeg region, ensuring alignment with MEET’s mission, strategic objectives and funding agreements.
Added 4 mins ago
AC
Production Planning Manager
Autoliv Canada
Chatham-Kent, ON
- Full-time
…including shipping, receiving, warehousing, supplier planning, customer service, and production…
Added 4 mins ago
T
Software Engineer III - IVR
TD
Toronto, ON
- Full-time
…enterprise. It is central for enabling meaningful and personalized customer experience in the assisted service channels (IVR) and will lead the organization in adopting increasingly…
Added 4 mins ago
Retail Sales Representative - Ottawa West
Encore Market Engagement
Ottawa, ON
At Encore, we feel that no matter your background, what’s most important to your success and ours is the way you interact with others. Don’t get us wrong, if you have the right experience…
Added 20 mins ago
Solution Architect, Digital
Momentum Financial Services Group
Toronto, ON
…works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart - Canada’s largest non-bank branch network - and a leader in financial solutions…
Added 20 mins ago
C
Sr. Client Engagement Associate
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 mins ago
CC
Business Development Representative (Alberta)
Closer Conveyancing
Calgary, AB
- $60,000 to $70,000 CAD / year
Proven experience with outbound prospecting, including cold calling, cold emailing, in-person drop-ins, and other lead generation activities.
Added 20 mins ago
T
Holiday Sales Associate PT Under 20 hours
Tumi
Richmond, BC
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…

CIBC

Sr. Client Engagement Associate

Toronto, ON, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-460 University Avenue

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

You will lead the Client Engagement Associate team by providing guidance on complex transactions and mentoring staff to deliver exceptional client experiences. Additionally, you will proactively manage client relationships, assist with daily banking needs, and promote the use of digital banking tools.

Requirements

The role requires expertise in financial services and a strong commitment to client-focused problem solving. Candidates must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations.

Skills

Client engagement
Financial services
Customer service
Operational leadership
Mentoring
Problem solving
Digital literacy
Mobile banking applications
Transaction services
Relationship management
Team support
Communication
Financial goal planning

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Mentorship
Operational Leadership
Mobile Banking
Relationship Management
Transaction Processing
Personal Banking
Business Banking
Financial Goals
Digital Literacy
Teamwork
Problem Solving
Account Management

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Work requirements

Jobs in Canada