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Added 6 mins ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Part-time
Maintain excellent customer service and checkout area
Added 6 mins ago
Seasonal Sales Associate
Mastermind Toys
Woodbridge, ON
Temporary
Customer service and retail sales skills, including the ability to engage warmly with shoppers and provide helpful, product-focused guidance.
Added 6 mins ago
Retail Store Associate Part time Seasonal - Winners
TJX Canada – Winners, Marshalls, HomeSense
St. Thomas, ON
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 21 mins ago
Sales Associate
Staples Retail
Fort St. John, BC
Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 21 mins ago
Petroleum Service Technician
BGIS
Calgary, AB
Full-time
The Petroleum Service Technician will specialize in the maintenance and repair of pumping equipment, electrical, fuel management systems for retail petroleum stations, utility providers,…
Added 21 mins ago
Petroleum Technician Apprentice
BGIS
Edmonton, AB
Full-time
BGIS Energy & Facility Solutions is looking for people to join our expanding team of Service Technicians who specialize in the maintenance and repair of pumping equipment, electrical, fuel…
Added 36 mins ago
Store Crew
7-Eleven
Surrey, BC
Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 36 mins ago
(CAN) Consumables Associate
Walmart Canada
Yellowknife, NT
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 36 mins ago
(CAN) Electronics Associate
Walmart Canada
Winnipeg, MB
Full-time
Customer service is a priority – moments take precedence over task
Added 36 mins ago
Produce Stocker
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent customer service by living Walmart’s values, maintaining a…
Added 36 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 36 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 36 mins ago
(CAN) Fashion Associate
Walmart Canada
Kelowna, BC
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 36 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 36 mins ago
(CAN) Stocking 1 Team Associate
Walmart Canada
Calgary, AB
Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 36 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Langford, BC
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 36 mins ago
People Greeter
Walmart Canada
Saint John, NB
Full-time
…creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and…
Added 36 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Regina, SK
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 36 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Cambridge, ON
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 36 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Maple Ridge, BC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 36 mins ago
(CAN) Health and Beauty Team Lead
Walmart Canada
Truro, NS
Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 36 mins ago
Stock Unloader Associate
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 36 mins ago
(CAN) Produce Stocker
Walmart Canada
Coquitlam, BC
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent customer service by living Walmart’s values, maintaining a…
Added 36 mins ago
(CAN) Overnight Associate
Walmart Canada
Bridgewater, NS
Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 36 mins ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Cambridge, ON
Full-time
…opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and support the overnight team by living Walmart’s values and ensuring shelves are…

CIBC

Sr Client Service Representative

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Bathurst & Lawrence

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will act as the first line of support in a banking center, assisting clients with daily transactions and financial service needs. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking technology to help them reach their financial goals.

Requirements

Candidates must be goal-oriented, passionate about people, and capable of working in a fast-paced environment. You must be flexible to work banking center hours, including evenings and weekends, and be available to work at multiple locations within a reasonable distance.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Teamwork
Trust

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Mobile banking
Transaction processing
Account management
Customer support
Relationship banking
Problem solving
Technology adoption
Teamwork
Accountability
Trust
Personal banking
Business banking
Financial goals

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