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Added 10 mins ago
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Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay est l'application de fidélité n°1 pour les joueurs mobiles. Notre communauté de millions de joueurs mobiles engagés utilise Mistplay pour découvrir de nouveaux jeux et gagner des…
Added 10 mins ago
RH
System Analyst
Robert Half
AB · Edmonton, AB
- Contract
We’re looking for a Systems Analyst to support an organization as it maintains and improves its current CRM environment while beginning the assessment and selection of its future platform.…
Added 10 mins ago
AS
Recruiter III
Apex Systems
Vancouver, BC
- $38 to $44 USD / hour
- Full-time
Create fantastic job postings, network with passive candidates, work closely with hiring managers and executives you support, and create robust sourcing strategies that will attract the…
Added 10 mins ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
Mistplay est l'application de fidélité n°1 pour les joueurs mobiles. Notre communauté de millions de joueurs mobiles engagés utilise Mistplay pour découvrir de nouveaux jeux et gagner des…
Added 10 mins ago
SM
Clinical Coordinator – South West Calgary
Snore MD
Calgary, AB
- Full-time
We believe exceptional people deserve exceptional support:
Added 10 mins ago
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Supervisor, Global Partner Operations
Pursuit
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…food and beverage outlets. The role ensures accurate, timely support while balancing each business's priorities, inventory, and operational needs. Working alongside the team every day, the…
Added 10 mins ago
K
Sea Logistics Pricing Supervisor
Kuehne+Nagel
Montreal, QC
- Full-time
…market data. Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools…
Added 11 mins ago
AI
Wash Bay Attendant - Audi Winnipeg
AutoCanada Inc.
Winnipeg, MB
- $16.4 to $18 CAD / hour
- Full-time
…across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we…
Added 11 mins ago
Business Analyst
County of Wellington
Guelph, ON
Minimum four years of experience (or equivalent) in business analysis, process improvement, project delivery support, application support, or a related field.
Added 11 mins ago
Project Manager (Renewal)
Region of Waterloo
Kitchener, ON
Grade: Management/Management Support Grade 07
Added 11 mins ago
Cook (Sunnyside)
Region of Waterloo
Kitchener, ON
Ability to demonstrate compassion, validate emotions, support dignity, and promote understanding of those we serve.
Added 11 mins ago
Principal Data Scientist
Region of Waterloo
Waterloo, ON
Grade: Management/Management Support Grade 07
Added 11 mins ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Kitchener, ON · Cambridge, ON · Waterloo, ON
…Diseases Division programs.The assignment for this position will support the Outreach Clinical program including the planning and provision ofclinical services in mobile settings including…
Added 11 mins ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Grade: Management/Management Support Grade 12
Added 11 mins ago
MU
Laboratory Technician
McGill University
Brown Student Serv.
- Full-time
…Healthy Living Annex focuses on health promotion and offers peer support programs for both the Macdonald and downtown…
Added 11 mins ago
MU
Case Manager
McGill University
Brown Student Serv.
- Full-time
…Healthy Living Annex focuses on health promotion and offers peer support programs for both the Macdonald and downtown…
Added 11 mins ago
MU
Wellness Advisor (Athletics & Recreation)
McGill University
Brown Student Serv.
- Full-time
…Healthy Living Annex focuses on health promotion and offers peer support programs for both the Macdonald and downtown…
Added 11 mins ago
C
Respiratory Therapist, Ambulatory Care – Temporary Full-Time (1.0) (until April, 2028)
CHEO
Ottawa, ON
- Full-time
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 11 mins ago
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Pharmacy Technician, Pharmacy - Temporary Part-Time (0.5) (until August 2027)
CHEO
Ottawa, ON
- Part-time
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 11 mins ago
C
Respiratory Therapist, Ambulatory Care – Temporary Part-Time (0.4) (until February, 2028)
CHEO
Ottawa, ON
- Part-time
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 11 mins ago
C
Clinical Assistant, Genetics Clinic – Temporary Full-Time (1.0) (until August, 2027)
CHEO
Ottawa, ON
- Full-time
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 11 mins ago
C
Clinical Nurse Practitioner – Hematology, Oncology, Medical Day Unit - Temporary Full Time (1.0) (until September 2027)
CHEO
Ottawa, ON
- Full-time
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 11 mins ago
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Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 11 mins ago
ML
Technician
Motion LP
Kitchener, ON
- Full-time
…can’t guarantee an interview, we do promise to review your application in…
Added 11 mins ago
Y
Childminding and Recreation Staff
YBC
Prince George, BC
- Up to $18.3 CAD / hour
- Part-time
Please include any and all relevant certifications in your online application.

CIBC

Sr. Client Service Representative

Charlottetown, PE, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Charlottetown-Queen & Grafton

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by managing their day-to-day banking needs and assisting with transactions. Additionally, you will proactively connect clients with the appropriate team members to help them achieve their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong commitment to client service, problem-solving, and the ability to leverage mobile banking technology.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Active listening
Technology support

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Mobile banking
Account management
Problem solving
Relationship building
Transaction processing
Financial goals
Teamwork
Trust
Accountability
Digital literacy
Banking centre

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