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Added 41 mins ago
BB
Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience…
Added 41 mins ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
Visit client sites to determine conditions and requirements for system design and installation
Added 57 mins ago
A
Client Service Representative - La Crete
ATB
La Crête, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 1 hour ago
IH
Registered Nurse (RN) | Intensive Care Unit (ICU)
Interior Health Authority
Kelowna, BC
- Internship
Practices in a variety of clinical settings and is responsible for the assessment, planning, implementation and evaluation of client care
Added 1 hour ago
IH
Registered Nurse (RN) | Intensive Care Unit (ICU)
Interior Health Authority
Kelowna, BC
- Internship
Practices in a variety of clinical settings and is responsible for the assessment, planning, implementation and evaluation of client care
Added 1 hour ago
IH
Registered Nurse (RN) | Surgical
Interior Health Authority
Kelowna, BC
- Internship
Practices in a variety of clinical settings and is responsible for the assessment, planning, implementation and evaluation of client care
Added 1 hour ago
IH
Occupational Therapist | Acute and Rehab
Interior Health Authority
Penticton, BC
- Full-time
…the return of the current incumbent. This role supports acute care units including the rehab…
Added 2 hours ago
SH
Midwife - Repost
Southern Health-Santé Sud
Winkler, MB
- Full-time
The midwife is an autonomous practitioner who provides safe, flexible, maternity care to women in a variety of settings such as the client’s home, in community clinics and in hospitals. The…
Added 2 hours ago
R
Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
…vous comprenez l’importance de nos solutions pour l’expérience client et les soins aux patients. Votre passion pour la résolution de problèmes et la satisfaction de la clientèle s’appuie…
Added 3 hours ago
VA
Veterinary Assistant , Client Care, Uniacke Lakes Animal Hospital
VCA Animal Hospitals
Mount Uniacke, NS
- Internship
Veterinary Assistant, Client Care Representative
Added 3 hours ago
H
Psychologist PhD
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Knowledge in other health care disciplines and their role in client care
Added 4 hours ago
HI
Client Care Representative – Auto Insurance Trainee
HUB International
Revelstoke, BC
- Full-time
…idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job - it's a career with unlimited…
Added 4 hours ago
CH
Care Access Representative - Whitby
CBI Home Health
Whitby, ON
- Full-time
As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs…
Added 4 hours ago
R
Associate Advisor
RBC
Toronto, ON
- Full-time
…independently. You will play a key role in maintaining strong client relationships, managing account operations, and taking full responsibility for client satisfaction and…
Added 4 hours ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 4 hours ago
C
Client Service Representative
CIBC
Langley (District), BC
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 4 hours ago
C
Client Associate (IR licensed) Mandarin speaking
CIBC
Toronto, ON
- Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…
Added 5 hours ago
P
Business Development Representative
PheedLoop
Toronto, ON
- Full-time
Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?
Added 5 hours ago
C
Technical Analyst
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Regina, SK · Calgary, AB
- Full-time
…purpose. The best part is that you will work with people that care passionately about you, our clients and our…
Added 5 hours ago
BT
Arborist Plant Health Care Specialist
Bartlett Tree Experts
Summerland, BC
- Other
Performing tree and shrub care treatments using spray, tree injection, and soil injection tools as prescribed by the Arborist Representative
Added 6 hours ago
RD
Associate Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
…independently. You will play a key role in maintaining strong client relationships, managing account operations, and taking full responsibility for client satisfaction and…
Added 6 hours ago
M
Retail Business Development Representative
Middlebox
Vancouver, BC
- Full-time
…stores. We work with standout brands across beauty, personal care, wellness, and home goods, working with brands like Vacation®, Saltyface, Fishwife, Rocco, Magic Molecule, and more. Our…
Added 6 hours ago
C
Client Service Representative
CIBC
Toronto, ON
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 6 hours ago
C
Client Service Representative
CIBC
Summerland, BC
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 6 hours ago
BS
Bilingual CSR - Hybrid
Bilingual Source
Burlington, ON
- Full-time
…building a long-term career with a global industry leader? Our client is seeking a Bilingual Customer Care Representative, French Required, to join their growing Customer Care team in a…

CIBC

Sr. Client Service Representative

Charlottetown, PE, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Charlottetown-Queen & Grafton

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by managing their day-to-day banking needs and assisting with transactions. Additionally, you will proactively connect clients with the appropriate team members to help them achieve their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong commitment to client service, problem-solving, and the ability to leverage mobile banking technology.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Active listening
Technology support

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Mobile banking
Account management
Problem solving
Relationship building
Transaction processing
Financial goals
Teamwork
Trust
Accountability
Digital literacy
Banking centre

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