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Added 13 mins ago
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Content Development Specialist
Wellington-Altus
Winnipeg, MB · Toronto, ON · AB · Calgary, AB
- Full-time
…top-rated* investment dealer and a subsidiary of Wellington-Altus Financial Inc., one of Canada’s Top Growing Companies**. With more than $55 billion in assets under administration and…
Added 13 mins ago
PI
Financial Analyst, Financial Systems & Analysis
Pattison ID
Pickering, ON
- Full-time
Prepare and maintain recurring and predictive financial analysis for operational expenses and corporate revenue streams, including trend analysis and variance explanations.
Added 13 mins ago
MC
Financial Services Associate, Contact Centre (Full-Time, Hybrid)
Meridian Credit Union
St. Catharines, Ontario
- $60,000 to $64,000 CAD / year
- Full-time
…responsibilities for this position will be to understand the financial needs of our Members and provide the appropriate advice and recommendations to fit their needs. This will include…
Added 13 mins ago
MF
Senior Manager, Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 13 mins ago
Senior Manager, Benefits
Smurfit Westrock
Candiac, QC
Develop benefit strategies that support business objectives, employee well-being, and financial sustainability.
Added 13 mins ago
Senior Actuary Analyst
Gore Mutual Insurance
Toronto, ON · Cambridge, ON
Your work will contribute directly to financial strength, regulatory confidence, and better business decisions. You’ll gain exposure beyond traditional actuarial analysis by partnering with…
Added 13 mins ago
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Business Analyst, Winter 2027 (Co-op/Internship) - 8 month
BMO
Toronto, ON · BMOPLACE
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 13 mins ago
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Process Automation Intern, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…Investment product and service processes ensuring adherence with financial and regulatory controls and operational…
Added 13 mins ago
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Public Relations Intern, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Familiarity and interest in current events and the financial sector.
Added 13 mins ago
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Software Developer, Winter 2027 (Co-op/Internship) - 12 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 13 mins ago
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Product Control Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Consolidates, analyzes, and reports on the financial performance of the business / group to support the month-, quarter-, and year-end closing process, including financial reporting and…
Added 13 mins ago
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Financial Planner
BMO
Toronto, ON
- Full-time
…performance with great earning possibilities? Becoming a BMO® Financial Planner can offer you all that and much more. Expect to fill an important and rewarding role – helping your customers…
Added 13 mins ago
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Audit and Exam Support Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · BMOPLACE
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 13 mins ago
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Operations Analyst (New or Recent Graduate)
BMO
Barrie, ON · BCC
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 13 mins ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 13 mins ago
B
Manager, Product Analytics
BMO
Toronto, ON · BMOPLACE
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 13 mins ago
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Manager, Customer Contact Optimization Analytics and Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
Numerate and comfortable with financial calculations and building business cases
Added 13 mins ago
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Finance & Accounting Lead
Equus
Courtice, ON
- $28.25 to $33.2 CAD / hour
- Full-time
Reporting to the Director of Finance, the Finance & Accounting Lead provides accounting and financial operations support to the Finance team.
Added 26 mins ago
SL
Business Analyst - Banking
Staffingine LLC
Mississauga, ON
- Full-time
We are seeking experienced Business Analysts with strong experience in KYC/Client Onboarding or Fraud/AML within the banking or financial services industry.
Added 26 mins ago
J
Institutional Compliance Officer Vice President - Canada Derivatives (210386328)
JPMorganChase
Toronto, ON
- Full-time
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate,…
Added 26 mins ago
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Financial Analyst
Raise
Toronto, ON
- Contract
Added 26 mins ago
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Senior/Intermediate React Native Developer
Collabera
Toronto, ON
- $70 CAD / hour
- Contract
Experience developing applications within banking, financial services, or other highly regulated environments
Added 26 mins ago
C
Senior Java Application Developer – Spring Boot / Angular
Collabera
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Added 26 mins ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
ON · Ontario, Canada
- Full-time
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 26 mins ago
D
Data Scientist
Dexian
Mississauga, ON
- $75 to $85 CAD / hour
- Contract

CIBC

Sr. Client Service Representative

Charlottetown, PE, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Charlottetown-Queen & Grafton

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by managing their day-to-day banking needs and assisting with transactions. Additionally, you will proactively connect clients with the appropriate team members to help them achieve their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong commitment to client service, problem-solving, and the ability to leverage mobile banking technology.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Active listening
Technology support

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Mobile banking
Account management
Problem solving
Relationship building
Transaction processing
Financial goals
Teamwork
Trust
Accountability
Digital literacy
Banking centre

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