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Added 1 hour ago
S
Operations Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 2 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 2 hours ago
TC
Distribution Services Operations Supervisor - 6 Month Contract
TJX Canada – Winners, Marshalls, HomeSense
Delta, BC
- $76,620 to $107,268 CAD / year
- Full-time
Minimum of 2 years supervisory experience in Distribution, Retail or similar industry
Added 2 hours ago
LE
Assistant Service Center Manager
Laczko Equity Group Inc.
Winnipeg, MB
- $23.25 CAD / hour
- Full-time
living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay
Added 2 hours ago
LE
Assistant Service Center Manager
Laczko Equity Group Inc.
Winnipeg, MB
- $23.25 CAD / hour
- Full-time
living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay
Added 2 hours ago
TV
FINANCE MANAGER/CONTROLLER
Twin Valley Co-op Ltd
Birtle, MB
- Full-time
Financial Stewardship: Lead accounting, budgeting, forecasting, cost management, financial reporting, tax, audit, payables, receivables and compliance.
Added 2 hours ago
J
People Experience Specialist - Manufacturing & Distribution
Jobgether
Canada
- Full-time
…applications and next steps. Our partner is looking for a People Experience Specialist - Manufacturing & Distribution based in…
Added 2 hours ago
AP
Pharmacy Manager
Ackroyd Pharmacy
Richmond, BC
- Full-time
We are looking for a motivated and patient-focused Pharmacy Manager to lead our established community pharmacy in Richmond, BC.
Added 3 hours ago
BM
Supervisor, Restaurants and Banquets- Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 3 hours ago
BM
Conference Porter Supervisor - Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 3 hours ago
SH
Sous Chef – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Join the Kitchen team at Gerni’s Farmhouse, Sparkling Hill Resort’s authentic Austrian dining experience!
Added 3 hours ago
S
Operations Lead - Full Time
sephora.com
Sudbury, ON · Greater Sudbury, ON,CA
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 3 hours ago
BA
FIXED OPERATIONS MANAGER
Bannister Automotive Group
Chilliwack, BC
- $120,000 to $150,000 CAD / year
- Full-time
Bannister Hyundai Chilliwack is looking for a Fixed Operations Manager to lead our Service and Parts operations. This is an exciting opportunity for a motivated, hands-on leader who…
Added 4 hours ago
A
Retail Lead - Grandview, 2032, Vancouver, Canada
adidas
Langley (District), BC · City of Langley, BC
- Full-time
Job Title: Retail Team Leader - Grandview 2032, Langley, Vancouver Purpose: Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding…
Added 4 hours ago
A
Retail Store Sales Associate I - Cookstown, 2007, Ontario, Canada
adidas
Cookstown, ON
- Part-time
Utilizing expertise and experience to serve and sell to customers, achieving operational excellence.
Added 4 hours ago
P
Supervisor, Global Partner Operations
Pursuit
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all…
Added 4 hours ago
A
Retail Lead - Cookstown, 2007, Ontario, Canada
adidas
Cookstown, ON
- Full-time
Minimum 12 months experience working in a retail environment.
Added 4 hours ago
TT
Senior Creative Director / Directeur(trice) principal(e) de la création
Transformer Table
Montreal, QC
- Full-time
…website and social channels to paid campaigns, product launches, retail spaces and roadshow events. You will lead our in-house creative team of designers, photo/video content creators,…
Added 4 hours ago
GF
Sales (Fitness Advisor) - Brampton Kingspoint Plaza
GoodLife Fitness
Brampton, ON
- Full-time
Added 4 hours ago
B
Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 4 hours ago
CB
Baker - Cobs 8th at Cambie Vancouver
COBS Bread
Vancouver, BC
- Part-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…
Added 4 hours ago
A
Supervisor, Restaurants and Banquets- Flex - Year Round
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 4 hours ago
A
Conference Porter Supervisor - Flex - Year Round
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 4 hours ago
TT
Distribution Services Operations Supervisor - 6 Month Contract
The TJX Companies, Inc.
Delta, BC · CAN TJX Canada Distribution Centre Churchill Street
- $76,620 to $107,268 CAD / year
- Full-time
Minimum of 2 years supervisory experience in Distribution, Retail or similar industry
Added 4 hours ago
GD
GARAGE - Team Leader PT - Park Place Mall
Groupe Dynamite
Lethbridge, AB
- Full-time
1 year of experience as a team lead, preferably in a retail environment

CIBC

Sr. Client Service Representative

Charlottetown, PE, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Charlottetown-Queen & Grafton

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by managing their day-to-day banking needs and assisting with transactions. Additionally, you will proactively connect clients with the appropriate team members to help them achieve their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong commitment to client service, problem-solving, and the ability to leverage mobile banking technology.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Active listening
Technology support

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Mobile banking
Account management
Problem solving
Relationship building
Transaction processing
Financial goals
Teamwork
Trust
Accountability
Digital literacy
Banking centre

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