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Added 10 mins ago
SC
General Helper – Lead Hand, Starbucks, Retail Food Services-Full-Time, 1-Year Contract, Maternity Coverage Possibility of extension up to 6 months (0034444001)
Sodexo Canada Ltd
Vaughan, ON
- Up to $21.69 CAD / hour
- Full-time
- Contract
…all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the…
Added 10 mins ago
WO
Registered Practical Nurse - Brampton - Women & Children Paediatrics
William Osler Health System
Brampton, ON
- Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 10 mins ago
GD
Co-op Winter 2027 - Software Engineering - 4-8 months
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
- Internship
…implementation, testing, and documentation under the guidance of senior engineers. This position provides exposure to the full software development lifecycle and modern development…
Added 10 mins ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
We are looking for a Senior Full Stack Software Engineer to join our Customer & Cardholder Experiences team, delivering innovative UIs and embeddable solutions to transform the experience…
Added 10 mins ago
PC
Transaction Services Senior Associate (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
As a Transaction Services Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and unlock your potential…
Added 23 mins ago
A
Senior User Experience Designer
Akkodis
Toronto, ON
- Contract
Added 23 mins ago
WO
Registered Practical Nurse - Brampton - Women & Children Paediatrics
William Osler Health System
Brampton, ON
- Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 23 mins ago
BS
Senior Technology Risk Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Senior Technology Risk Analyst” for a contract opportunity with one of our Valued Clients.
Added 23 mins ago
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Senior Corporate Communications Specialist - Banking
BeachHead
Toronto, ON
- $50.72 to $60.87 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Senior Corporate Communications Specialist - Banking. This position offers an exciting opportunity to lead internal…
Added 23 mins ago
A
Bilingual Change Management Consultant
Altis
Ottawa, ON
- $70 to $90 CAD / hour
- Contract
You’ll partner with senior leaders to shape strategy while translating that strategy into actionable deliverables
Added 23 mins ago
CP
Senior Incident Response Analyst
Check Point Software
Toronto, ON
- Full-time
Added 23 mins ago
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Development Associate, Campaign
Covenant House Toronto
Toronto, ON
- Full-time
Working closely with the Vice President, Campaign, the Senior Manager, Campaign Operations and frontline fundraisers, the Development Associate will coordinate campaign activity, maintain…
Added 23 mins ago
GO
Senior Technical Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Senior Technical Analyst is responsible for ensuring the performance, availability, and reliability of assigned infrastructure services, resolving issues, implementing changes, and…
Added 23 mins ago
CP
Senior Incident Response Analyst
Check Point Software
Vancouver, BC
- Full-time
Added 23 mins ago
CP
Senior Incident Response Analyst
Check Point Software
Montreal, QC
- Full-time
Added 23 mins ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 23 mins ago
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Architectural Technologist
Confidential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We’re Hiring: Intermediate to Senior Architectural Technologist (Hybrid / GTA)
Added 25 mins ago
PM
AI Program Manager
Picton Mahoney Asset Management
Toronto, ON
- Full-time
Added 39 mins ago
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Modeling & Risk Management - Senior Risk Analyst
Driven
ON · Ontario, Canada
- Full-time
Added 39 mins ago
CO
Chief of Police
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Saint John, NB
- Full-time
…as the Chief Executive Officer of the Police Force and the senior law enforcement leader for the…
Added 50 mins ago
SL
Business Systems Consultant, Technical Change, Release Governance & Operations
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Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Prepare clear, concise reports for senior leadership.
Added 50 mins ago
Financial Advisor - Citadel Village, St. Albert, AB
Scotiabank
St. Albert, AB
Added 50 mins ago
Manager, Change Management - Global AML
Scotiabank
Toronto, ON
Reporting to the Senior Manager, Change Management, the Manager, Change Management oversees, and coordinates change management and communication activities globally for our Global Case…
Added 50 mins ago
LC
Product Manager - Digital Products (Telematics & Innovation)
Linamar Corporation
Guelph, ON
- Full-time
Excellent relationship-building skills and the ability to work effectively with customers, suppliers, technical specialists, support teams, and senior leaders.
Added 50 mins ago
CI
Directeur Principal Évaluations & Services conseils
Colliers International
Quebec, QC
- Full-time

CIBC

Sr. Client Service Representative

Charlottetown, PE, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Charlottetown-Queen & Grafton

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by managing their day-to-day banking needs and assisting with transactions. Additionally, you will proactively connect clients with the appropriate team members to help them achieve their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong commitment to client service, problem-solving, and the ability to leverage mobile banking technology.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Active listening
Technology support

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Mobile banking
Account management
Problem solving
Relationship building
Transaction processing
Financial goals
Teamwork
Trust
Accountability
Digital literacy
Banking centre

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