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Added 13 mins ago
R
Operations Coordinator - Yorkdale
Richemont
Toronto, ON
- Full-time
…client experience with the most productive environment and team. Doing so with consistency across the network – giving our clients a unified experience throughout North America while…
Added 13 mins ago
YO
Personal Trainer - Clarence Rockland Y
YMCA of the National Capital Region
Clarence-Rockland, ON · Rockland, ON
- Part-time
…creates a program that is challenging and motivating, that the Member is capable of following when exercising alone. This position ensures the Member has the resources necessary to make use…
Added 13 mins ago
MC
Financial Services Associate, Contact Centre (Full-Time, Hybrid)
Meridian Credit Union
St. Catharines, Ontario
- $60,000 to $64,000 CAD / year
- Full-time
As a senior member of the Contact Centre sales/leadership team, the primary responsibilities for this position will be to understand the financial needs of our Members and provide the…
Added 13 mins ago
PSW
Bayshore
Arnprior, ON
…HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best…
Added 13 mins ago
Registered Respiratory Therapist - Casual
Southlake Health Community
Newmarket, ON · Southlake Health
The successful candidate will be motivated, self-directed and a key member of a dynamic interdisciplinary team with defined roles focused on quality patient care and patient flow. The…
Added 13 mins ago
B
Business Analyst, Winter 2027 (Co-op/Internship) - 8 month
BMO
Toronto, ON · BMOPLACE
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 13 mins ago
B
Process Automation Intern, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 13 mins ago
B
Public Relations Intern, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Take your first step on a meaningful career path and join a team that values your opinions and ideas as we work together to shape the future of banking!
Added 13 mins ago
UH
Communications Operator, UHN Connect
University Health Network
Toronto, ON
- Full-time
…members means that the Operator must retain knowledge of the service specialties and the physicians for all the patient care areas. Answering and processing all calls directed to the main…
Added 13 mins ago
B
Software Developer, Winter 2027 (Co-op/Internship) - 12 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the…
Added 13 mins ago
UH
Physician Assistant - Endocrinology
University Health Network
Toronto, ON
- Full-time
The Division of Endocrinology is an academic and service unit within the department of medicine at Toronto General Hospital /University Health Network (UHN) serving the endocrine needs of…
Added 13 mins ago
B
Product Control Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the…
Added 13 mins ago
B
Financial Planner
BMO
Toronto, ON
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 13 mins ago
B
Audit and Exam Support Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · BMOPLACE
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 13 mins ago
B
Operations Analyst (New or Recent Graduate)
BMO
Barrie, ON · BCC
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our c
Added 13 mins ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Acts as a key member of a collaborative and versatile branch and market team.
Added 13 mins ago
B
Manager, Product Analytics
BMO
Toronto, ON · BMOPLACE
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 13 mins ago
B
Manager, Customer Contact Optimization Analytics and Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
As a manager in the bank’s omni-channel customer communication team, you will be part of a team that transforms the banking experience and drive revenue growth. In this role you will be…
Added 26 mins ago
QS
restaurant assistant manager
Quiznos Sub
Lethbridge, AB
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 26 mins ago
W
Identity Specialist II (Identity and Access Management - IAM Engineer II)
WorkSafeBC
Richmond, BC
- Full-time
Added 26 mins ago
CI
Class 1 Delivery Driver
Core-Mark International
Regina, SK
- Full-time
…answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the…
Added 26 mins ago
TJ
Counsellor - Day/Res Programs
The Jean Tweed Centre
Toronto, ON
- Full-time
A demonstrated ability to work independently and as a team member
Added 26 mins ago
EP
Financial Controller
Elby Professional Recruitment
Milton, ON
- $110,000 to $150,000 CAD / year
- Full-time
…approach to building and a strong reputation for after-sales service, they're a lean, close-knit organization where every team member has real visibility into the business - not a large…
Added 27 mins ago
CO
Manager, Talent Acquisition
Capital One
Toronto, ON
- Full-time
Reporting to the Senior Manager, Talent Acquisition and as a pivotal member of the Talent Acquisition leadership team, you will coach and lead recruiting professionals from sourcing top…
Added 27 mins ago
Ward Clerk, Medicine/Cardiology
Sinai Health
Toronto, ON
Demonstrated ability to effectively interact with all levels of staff, patients and their families, as well as a team member both intra and interdepartmentally

CIBC

Sr. Client Service Representative

Charlottetown, PE, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Charlottetown-Queen & Grafton

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by managing their day-to-day banking needs and assisting with transactions. Additionally, you will proactively connect clients with the appropriate team members to help them achieve their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong commitment to client service, problem-solving, and the ability to leverage mobile banking technology.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Active listening
Technology support

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Mobile banking
Account management
Problem solving
Relationship building
Transaction processing
Financial goals
Teamwork
Trust
Accountability
Digital literacy
Banking centre

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