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Added 3 mins ago
ACCOUNT MANAGER (HYBRID)
Green Shield Canada
Calgary, AB · Vancouver, BC · Toronto, ON · Windsor, ON
business areas to make sure client commitments are met.
Added 3 mins ago
A
People & Culture Generalist
ARC'TERYX
New Westminster, BC
- Full-time
Reports to: Director, People & Culture Business Partnerships / Sr. Manager, PCBP
Added 3 mins ago
W
Employment Case Manager Skills Training and Employment Pathways
Wesley
Hamilton, ON
- Full-time
Employment Case Manager - Skills Training and Employment Pathways (STEP)
Added 3 mins ago
W
Employment Case Manager Skills Training and Employment Pathways
Wesley
Hamilton, ON
- Full-time
Employment Case Manager - Skills Training and Employment Pathways (STEP)
Added 3 mins ago
W
Employment Case Manager Skills Training and Employment Pathways
Wesley
Hamilton, ON
- Full-time
Employment Case Manager - Skills Training and Employment Pathways (STEP)
Added 3 mins ago
T
Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Added 3 mins ago
T
Market Risk Specialist, xVA (5113)
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 3 mins ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Added 3 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 18 mins ago
OP
Senior Manager, Sector Technology Partnership
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
ON · Ontario, Canada
- $110,638 to $155,942 CAD / year
- Full-time
…decision-making, and driving digital transformation? As the Senior Manager, Sector Technology Partnerships, you will serve as a key technology liaison between OPS IT organizations, partner…
Added 18 mins ago
Q
Business Developer
QPS
Fredericton, NB
- Full-time
Identifying and converting new business opportunities, building strong and lasting client relationships, and contributing directly to revenue growth. The role combines proactive outbound…
Added 18 mins ago
G
Account Manager
GreenShield
Toronto, ON
- $59,688 to $91,109 CAD / year
- Full-time
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Added 49 mins ago
OP
Senior Manager (6 Vacancies)
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
ON · Ontario, Canada
- $110,638 to $155,942 CAD / year
- Full-time
…digital initiatives, ensuring successful outcomes that balance client needs, operational priorities, financial accountability, and government…
Added 49 mins ago
CE
Account Executive
Carrier Enterprise Canada
AB · Alberta, Canada
- Full-time
identifying and recruiting new business opportunities, managing client relationships, and ensuring customer satisfaction. This role requires an inspiring people leader who is proactive and…
Added 1 hour ago
AG
Chef de projet et opérations clients
Adelphi Group
Montreal, QC
- Full-time
Superviseras la coordination de l’ensemble des projets de son groupe client, de l’initiation à la clôture ;
Added 1 hour ago
R
Associate Portfolio Manager
RBC
AB
- Full-time
As an Associate Portfolio Manager, you are a key member of a professional team charged with building and managing a high performance investment counselling franchise, the Associate works…
Added 1 hour ago
T
Senior Compliance Testing Analyst, Compliance Monitoring & Testing (5641)
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized…
Added 1 hour ago
T
Senior Regional Manager, Financial Planning
TD
Barrie, ON
- Full-time
…a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized…
Added 1 hour ago
T
London Credit Card Representative
TD
London, ON
- Full-time
…location for in-person team events and experiences. The hiring manager will provide more information about how this works for their…
Added 1 hour ago
TC
Tax Supervisor (FATCA/CRS/Chapter 3)
The Citco Group Limited
Toronto, ON
- Full-time
…Toronto and for servicing AEOI clients globally. Reporting to the Manager, AEOI, the AEOI Supervisor will be responsible for coordination of AEOI services: completion of annual regulatory…
Added 1 hour ago
Manager, Performance Enablement - Global HR
Scotiabank
Toronto, ON
The Manager contributes to and support the development and execution of a global performance development strategy, program and processes that drive all key activities needed for a…
Added 1 hour ago
KR
Assurance Manager
Kassen Recruitment
St. Catharines, ON
- $100,000 to $130,000 CAD / year
- Full-time
A respected accounting firm is seeking an Assurance Manager to join its team. This opportunity is ideal for a public accounting professional who enjoys managing diverse client engagements,…
Added 1 hour ago
MI
Business Analyst
Maarut Inc
Levis, QC
- Contract
…three of these as expected expertise, which is submitted to the client. "Lead" applies to the analysis, in collaboration with the PO and project manager, not to project management.…
Added 1 hour ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Direct Reports: National Business Development Manager (BDM) Team

CIBC

Sr. Consultant, Business Effectiveness

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our Mobile Advice team supports the performance, effectiveness, and ongoing evolution of a key client-facing channel within CIBC. As a Senior Consultant Business Effectiveness, you'll drive reporting, scorecard governance, forecasting support, and performance insights that help business leaders make informed decisions. You'll manage and enhance scorecards for roles such as Mortgage Advisor, Area Sales Manager, and Regional Director, while providing analysis related to targets, commissions, and channel performance. You'll partner closely with business and technology teams to support change initiatives, prioritize requirements, and strengthen adoption of new capabilities. You'll also identify opportunities to improve processes, tools, and standards, and develop executive-ready presentations, recommendations, and insights for senior leadership. In this role, you'll build strong relationships across the organization and help ensure work is delivered accurately, efficiently, and in alignment with applicable policies, standards, and controls.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

How you'll succeed

Performance Reporting & Insights - Deliver accurate, relevant, and consistent reporting that supports day-to-day business management and senior leadership decision-making.
Scorecard Management - Develop, govern, calibrate, and continuously enhance scorecards and performance measures to align with business priorities and channel objectives.
Forecasting & Analysis - Support forecasting, target calculations, and commission-related analysis to help the business monitor results, respond to inquiries, and identify trends.
Strategic Partnership - Collaborate with business and technology partners to support line of business initiatives, prioritize requirements, and contribute to change engagement and adoption activities.
Process Improvement - Identify and implement opportunities to strengthen methods, standards, processes, practices, and tools to improve operational effectiveness and consistency.
Executive Communication - Prepare clear, concise, executive-ready presentations, insights, and recommendations in partnership with senior leaders and cross-functional stakeholders.

Who you are

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You can demonstrate experience in advanced reporting, scorecard management, forecasting, target setting, performance analysis, and creating executive-ready presentations using Microsoft Excel and PowerPoint. It’s an asset if you have experience with reporting and analytics tools and a background in banking or financial services.
You have a degree/diploma in business, finance, analytics, economics, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork

Apply About employer

More about this job

Responsibilities

The Senior Consultant will drive reporting, scorecard governance, and performance insights to support business leaders in making informed decisions. They will also partner with technology teams to prioritize requirements and improve operational processes.

Requirements

Candidates must have experience in advanced reporting, scorecard management, forecasting, and performance analysis using Microsoft Excel and PowerPoint. A degree in business, finance, analytics, or a related field is required.

Skills

Analytical thinking
Business effectiveness
Client service
Communication
Detail-oriented
Process improvements
Professional presentation
Relationship management
Teamwork
Reporting
Scorecard management
Forecasting
Performance analysis
Critical thinking
Microsoft Excel
Microsoft PowerPoint

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Effectiveness
Reporting
Scorecard Governance
Forecasting
Performance Insights
Data Analysis
Banking
Financial Services
Change Management
Microsoft Excel
Microsoft PowerPoint
Strategic Partnership
Process Improvement
Executive Communication
Critical Thinking
Stakeholder Management
Analytics

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