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Added 11 mins ago
PROJECT MANAGER 311
City of Toronto
Toronto, ON
…co-ordination of stakeholder input, project design, training and model development, and identifies issues and concerns to the Project Team for…
Added 11 mins ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Successfully delivered a minimum of 3 full-cycle Maximo implementations as a Maximo application consultant, not as an end user, super user, or project manager.
Added 11 mins ago
CO
PROJECT MANAGER 311 #67733
City of Toronto
Toronto, ON
- Full-time
…co-ordination of stakeholder input, project design, training and model development, and identifies issues and concerns to the Project Team for…
Added 11 mins ago
TU
Associate Director, Facilities Planning
The University of British Columbia
Kelowna, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
UBCO | Office of Infrastructure Development | VP Finance and Operations
Added 27 mins ago
CO
Business Transformation Consultant
City of Toronto
Toronto, ON
- Temporary
Apply your knowledge of business analysis skills supporting large organizations in the design and development of innovative business and technology solutions to support modernization and…
Added 27 mins ago
CS
Network Security Governance Consultant
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Toronto, ON
- Contract
Job Description: Network Security Governance Consultant
Added 41 mins ago
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HR Consultant - Private Wealth
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- Full-time
Supports the development of tailored messaging, which may include writing, editing and distributing communications.
Added 56 mins ago
Process Improvement Coordinator
Hydro One Networks Inc
Markham, ON
…expert network within/outside the business utility. Act as a consultant to line management, various project teams and training department related to existing and new processes in regards to…
Added 56 mins ago
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Travel Consultant
Naboo
Montreal, QC · Greater Montreal Metropolitan Area
- $17 CAD / hour
- Internship
⚠️ Applications are screened by an AI agent. Failure to comply with the minimum requirements of the position will result in automatic rejection of the application.
Added 1 hour ago
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SAP Billing Consultant
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Added 1 hour ago
SL
Bilingual Financial Services Consultant- Wealth
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Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
At Sun Life, our clients are at the centre of everything we do. As a licensed Financial Services Consultant, Wealth, you will play an important role in helping clients achieve lifetime…
Added 1 hour ago
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Bilingual Retirement Consultant
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At Sun Life, our clients are at the centre of everything we do. As a licensed Retirement Consultant, you'll play a key role in helping Canadians build confidence in their financial future…
Added 1 hour ago
E
Consultant, Hydrologist
ERM
Smithers, BC
- $73,100 to $94,300 CAD / year
- Full-time
…support environmental stewardship across Western Canada. As a Consultant, Hydrologist based in Smithers, BC, you’ll work alongside industry experts who help clients solve complex water…
Added 1 hour ago
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Loan Consultant
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Nanaimo, BC
- Full-time
Join Fairstone as a Loan Consultant and be part of our talented and growing team!
Added 1 hour ago
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Loan Consultant
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- Full-time
Join Fairstone as a Loan Consultant and be part of our talented and growing team!
Added 1 hour ago
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RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 2 hours ago
C
Sr. Consultant, Business Effectiveness
CIBC
Toronto, ON
- Full-time
…evolution of a key client-facing channel within CIBC. As a Senior Consultant Business Effectiveness, you'll drive reporting, scorecard governance, forecasting support, and performance…
Added 2 hours ago
Program Consultant, Learning & Development-Second Language Training
CityofOttawa
Ottawa, ON
You are responsible for the development, delivery and continuous improvement of the City's corporate second-language training and language proficiency testing programs in support of…
Added 3 hours ago
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CEO, The Humane Society of Kitchener Waterloo & Stratford Perth
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Deep experience in strategic development and execution – operational experience. Uses “key performance indicators” (KPIs) to measure success.
Added 3 hours ago
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Moncton, NB · Greater Moncton Metropolitan Area
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…inter-professional and collaborative team, the NSWOC acts as a resource and consultant for healthcare professionals and provides education and support to clients and their…
Added 3 hours ago
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Human Resources Business Partner, HR Services
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Vancouver, BC
- Full-time
The Workplace Consultant, Human Resources, Workplace Experience Network (WEN) reports to Team Leader, works in a matrixed human resources (HR) team, and is accountable for providing a full…
Added 3 hours ago
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Senior Manager, Signalling
Metrolinx
Canada
- Full-time
…signalling projects across the full project lifecycle, from concept development, feasibility, requirements definition and design through procurement, construction, testing, commissioning,…
Added 5 hours ago
GO
Business Analyst
Government of Yukon
Whitehorse, YT
- Full-time
…resource, the Business Analyst will provide leadership in the development of needs assessments, feasibility studies, business cases, specifications, market research and user acceptance for…
Added 11 hours ago
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Consultant, Salesforce Development
CIBC
Toronto, ON
- Full-time
Our CRM Development team builds and enhances the Salesforce capabilities that help deliver seamless experiences, stronger client relationships, and scalable business solutions across the…
Added 15 hours ago
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HR Systems Consultant
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Ongoing learning and development opportunities to support your growth

CIBC

Sr. Consultant, Business Effectiveness

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our Mobile Advice team supports the performance, effectiveness, and ongoing evolution of a key client-facing channel within CIBC. As a Senior Consultant Business Effectiveness, you'll drive reporting, scorecard governance, forecasting support, and performance insights that help business leaders make informed decisions. You'll manage and enhance scorecards for roles such as Mortgage Advisor, Area Sales Manager, and Regional Director, while providing analysis related to targets, commissions, and channel performance. You'll partner closely with business and technology teams to support change initiatives, prioritize requirements, and strengthen adoption of new capabilities. You'll also identify opportunities to improve processes, tools, and standards, and develop executive-ready presentations, recommendations, and insights for senior leadership. In this role, you'll build strong relationships across the organization and help ensure work is delivered accurately, efficiently, and in alignment with applicable policies, standards, and controls.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

How you'll succeed

Performance Reporting & Insights - Deliver accurate, relevant, and consistent reporting that supports day-to-day business management and senior leadership decision-making.
Scorecard Management - Develop, govern, calibrate, and continuously enhance scorecards and performance measures to align with business priorities and channel objectives.
Forecasting & Analysis - Support forecasting, target calculations, and commission-related analysis to help the business monitor results, respond to inquiries, and identify trends.
Strategic Partnership - Collaborate with business and technology partners to support line of business initiatives, prioritize requirements, and contribute to change engagement and adoption activities.
Process Improvement - Identify and implement opportunities to strengthen methods, standards, processes, practices, and tools to improve operational effectiveness and consistency.
Executive Communication - Prepare clear, concise, executive-ready presentations, insights, and recommendations in partnership with senior leaders and cross-functional stakeholders.

Who you are

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You can demonstrate experience in advanced reporting, scorecard management, forecasting, target setting, performance analysis, and creating executive-ready presentations using Microsoft Excel and PowerPoint. It’s an asset if you have experience with reporting and analytics tools and a background in banking or financial services.
You have a degree/diploma in business, finance, analytics, economics, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork

Apply About employer

More about this job

Responsibilities

The Senior Consultant will drive reporting, scorecard governance, and performance insights to support business leaders in making informed decisions. They will also partner with technology teams to prioritize requirements and improve operational processes.

Requirements

Candidates must have experience in advanced reporting, scorecard management, forecasting, and performance analysis using Microsoft Excel and PowerPoint. A degree in business, finance, analytics, or a related field is required.

Skills

Analytical thinking
Business effectiveness
Client service
Communication
Detail-oriented
Process improvements
Professional presentation
Relationship management
Teamwork
Reporting
Scorecard management
Forecasting
Performance analysis
Critical thinking
Microsoft Excel
Microsoft PowerPoint

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Effectiveness
Reporting
Scorecard Governance
Forecasting
Performance Insights
Data Analysis
Banking
Financial Services
Change Management
Microsoft Excel
Microsoft PowerPoint
Strategic Partnership
Process Improvement
Executive Communication
Critical Thinking
Stakeholder Management
Analytics

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