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Added 2 mins ago
Manager, Accounts Payable
University of Toronto
Toronto, ON
Department: FRE Financial Strategy and Services Department
Added 2 mins ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
Vancouver Coastal Health
Vancouver, BC
- Part-time
Leads regional quality improvement initiatives and promotes consistent clinical standards and best practices across all services.
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BC
Sales Support Specialist
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Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
Serves as secondary point of contact along with the Portfolio Manager and subject matter expert for business procedures to staff and clients.
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CC
Account Representative 5 - Union
Coastal Community
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…people’s financial health and have experience with lending services, and sales and service, we’d like to hear from…
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Community Recreation Assistant - Casual
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Burlington, ON · Milton, ON · Oakville, ON
- Part-time
…community for 85+ years. Acclaim Health provides a wide variety of services to support the community, including Community Support Services, Alzheimer Services, Home and Personal Support…
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Tire Technician, Edmonton Callingwood
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Edmonton, AB
- Other
Discounts for you and your family on tires, parts, and services at all Fountain Tire locations
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Arborist Climber
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…Arborist Crew Leaders in performing all tree and shrub care services on residential and commercial…
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Arborist Crew Leader
Bartlett Tree Experts
Peterborough, ON
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Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager
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Arborist Climber
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…Arborist Crew Leaders in performing all tree and shrub care services on residential and commercial…
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Arborist Climber
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…Arborist Crew Leaders in performing all tree and shrub care services on residential and commercial…
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Patient Care Representative
WELL Health Diagnostic Centres
Orangeville, ON
- Full-time
…AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of…
Added 2 mins ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Milton, ON
- Full-time
…AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of…
Added 2 mins ago
TM
Housing Support Worker
The Mustard SEED Society
Saskatoon, SK
- Full-time
…supportive environment to all residents. Reporting to the Housing Manager, the Housing Support Worker is responsible for ensuring the physical, emotional, social, and spiritual well-being…
Added 2 mins ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 2 mins ago
TO
Insurance Sales Account Manager
Todd O'Donnell Insurance Agency
Cambridge, ON
- $48,000 to $75,000 CAD / year
- Full-time
We are looking for an Insurance Sales Account Manager to join our award-winning Cambridge agency. This role is suited to someone who enjoys speaking with people, creating opportunities and…
Added 2 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Paradise, NL
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
Technical SME
Yondr Group
Toronto, ON
Providing and assisting the site technical Yondr team and Site Operations Manager in all reports. These could be daily, weekly, monthly, quarterly and annual and will be of technical nature
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Migraine, Primary Care Representative - Quebec (13-Month Contract)
AbbVie
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…expertise. Share this market intelligence information with district manager and respective team members, in order to achieve alignment, to anticipate environmental change and to optimize…
Added 2 mins ago
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(CAN) Cashier
Walmart
Saskatoon, SK
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7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 17 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 17 mins ago
BA
Practice Manager
Bierman Autism Centers
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- Full-time
…starts with exceptional team! We’re looking for a Practice Manager who is passionate about developing people, fostering a positive culture, and ensuring families receive an extraordinary…
Added 17 mins ago
SC
Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…
Added 17 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Terrebonne, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 17 mins ago
NB
Senior Private Banker
National Bank of Canada
Laval, QC
- Full-time
National Bank offers a wide range of financial services to individuals, businesses, and public sector organizations across Canada.

CIBC

Sr. Consultant, Business Effectiveness

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our Mobile Advice team supports the performance, effectiveness, and ongoing evolution of a key client-facing channel within CIBC. As a Senior Consultant Business Effectiveness, you'll drive reporting, scorecard governance, forecasting support, and performance insights that help business leaders make informed decisions. You'll manage and enhance scorecards for roles such as Mortgage Advisor, Area Sales Manager, and Regional Director, while providing analysis related to targets, commissions, and channel performance. You'll partner closely with business and technology teams to support change initiatives, prioritize requirements, and strengthen adoption of new capabilities. You'll also identify opportunities to improve processes, tools, and standards, and develop executive-ready presentations, recommendations, and insights for senior leadership. In this role, you'll build strong relationships across the organization and help ensure work is delivered accurately, efficiently, and in alignment with applicable policies, standards, and controls.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

How you'll succeed

Performance Reporting & Insights - Deliver accurate, relevant, and consistent reporting that supports day-to-day business management and senior leadership decision-making.
Scorecard Management - Develop, govern, calibrate, and continuously enhance scorecards and performance measures to align with business priorities and channel objectives.
Forecasting & Analysis - Support forecasting, target calculations, and commission-related analysis to help the business monitor results, respond to inquiries, and identify trends.
Strategic Partnership - Collaborate with business and technology partners to support line of business initiatives, prioritize requirements, and contribute to change engagement and adoption activities.
Process Improvement - Identify and implement opportunities to strengthen methods, standards, processes, practices, and tools to improve operational effectiveness and consistency.
Executive Communication - Prepare clear, concise, executive-ready presentations, insights, and recommendations in partnership with senior leaders and cross-functional stakeholders.

Who you are

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You can demonstrate experience in advanced reporting, scorecard management, forecasting, target setting, performance analysis, and creating executive-ready presentations using Microsoft Excel and PowerPoint. It’s an asset if you have experience with reporting and analytics tools and a background in banking or financial services.
You have a degree/diploma in business, finance, analytics, economics, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork

Apply About employer

More about this job

Responsibilities

The Senior Consultant will drive reporting, scorecard governance, and performance insights to support business leaders in making informed decisions. They will also partner with technology teams to prioritize requirements and improve operational processes.

Requirements

Candidates must have experience in advanced reporting, scorecard management, forecasting, and performance analysis using Microsoft Excel and PowerPoint. A degree in business, finance, analytics, or a related field is required.

Skills

Analytical thinking
Business effectiveness
Client service
Communication
Detail-oriented
Process improvements
Professional presentation
Relationship management
Teamwork
Reporting
Scorecard management
Forecasting
Performance analysis
Critical thinking
Microsoft Excel
Microsoft PowerPoint

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Effectiveness
Reporting
Scorecard Governance
Forecasting
Performance Insights
Data Analysis
Banking
Financial Services
Change Management
Microsoft Excel
Microsoft PowerPoint
Strategic Partnership
Process Improvement
Executive Communication
Critical Thinking
Stakeholder Management
Analytics

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