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CIBC

Sr. Consultant, Business Systems Analysis

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: It’s an asset if you have at least 2 years of Confluence and Jira experience while working in an Agile environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As part of CIBC’s team, you’ll support business change initiatives through thoughtful analysis, stakeholder engagement, and clear documentation of business needs. As a Senior Consultant, Business Systems Analysis, you’ll work closely with business partners to understand current-state challenges, identify gaps and opportunities, and define business requirements that support project and operational objectives. You’ll prepare clear, effective business documentation, facilitate discussions across stakeholder groups, and help ensure business objectives, scope, and requirements are well understood and aligned. You’ll provide expertise to project managers, coordinators, and directors by applying strong business analysis practices, business process knowledge, and sound judgment. In this role, you’ll primarily support the Rates desk, with opportunities to contribute across other asset classes in a cross-asset risk management environment. You’ll independently navigate ambiguous challenges with organization-wide impact using structured analysis, critical thinking, and strong communication skills.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Business requirements analysis - Elicit, analyze, document, and validate complex business requirements by working closely with business partners to understand priorities, impacts, scope, and objectives.
Documentation excellence - Prepare high-quality business requirements documents, process flows, scope documentation, gap analyses, and impact assessments that support project teams and stakeholders throughout the initiative lifecycle.
Process improvement - Analyze current-state and future-state business processes to identify gaps, dependencies, risks, and opportunities for improvement, helping ensure initiatives align with business objectives.
Stakeholder engagement - Facilitate workshops, requirements review sessions, and cross-functional discussions to build shared understanding and support well-informed decision-making.
Delivery support - Maintain requirements traceability, support change management as business needs evolve, and collaborate with project teams and business stakeholders to keep requirements clear and actionable.
Leadership and mentorship - Act as a senior business analysis professional by guiding stakeholders through requirements-related activities and mentoring team members on business analysis practices and approaches.

Who you are

You can demonstrate relevant experience. You have 3-4+ years of experience in a Business Systems Analysis or Business Analysis role, with a strong focus on requirements elicitation, business process analysis, stakeholder engagement, and business requirements documentation.
You know how to turn business needs into clear documentation. You can prepare well-structured business requirements, business process documentation, scope documents, and gap analyses that support clear decision-making and delivery.
You’re a strong communicator. You have the ability to facilitate discussions across multiple business groups, build relationships with stakeholders, and communicate complex information in a clear and meaningful way.
You give meaning to data. You enjoy investigating complex problems, interpreting business information, and identifying process gaps, impacts, and opportunities for improvement.
You can demonstrate experience in Excel, Visio, Microsoft Office applications, and business analysis documentation practices. It’s an asset if you have at least 2 years of Confluence and Jira experience while working in an Agile environment.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You value working with an inclusive group of partners to deliver strong outcomes.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes through strong communication, partnership, and sound judgment.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Thinking, Business Requirements Analysis, Communication, Critical Thinking, Domain Knowledge, Operational Efficiency, Problem Solving, Process Design

Apply About employer

More about this job

Responsibilities

Support business change initiatives by analyzing requirements, identifying gaps, and facilitating stakeholder discussions. Prepare high-quality business documentation and provide expertise to project teams to ensure project objectives are met.

Requirements

Requires 3-4+ years of experience in business systems analysis with a strong focus on requirements elicitation and process documentation. Candidates must possess strong communication skills and proficiency in tools like Excel, Visio, and Microsoft Office.

Skills

Business systems analysis
Requirements elicitation
Stakeholder engagement
Business process analysis
Documentation
Gap analysis
Critical thinking
Communication
Excel
Visio
Microsoft office
Agile
Jira
Confluence
Risk management
Mentorship

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Requirements Elicitation
Stakeholder Engagement
Business Process Analysis
Gap Analysis
Impact Assessment
Agile
Jira
Confluence
Excel
Visio
Microsoft Office
Risk Management
Requirements Traceability
Change Management
Financial Services
Rates Desk
Cross-asset Risk Management
Documentation
Process Improvement

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