Jobs in Canada

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Added 1 hour ago
NE
Scrum Master (Freelancer)
Nelson Education LTD
Remote, Canada
- Temporary
- Remote
Provide support to the Product Manager (PM) as needed through R&D for product vision and conceptualization, including participating in market research activities such as meetings,…
Added 1 hour ago
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Scrum Master (Freelancer)
Nelson
Canada
- Temporary
Provide support to the Product Manager (PM) as needed through R&D for product vision and conceptualization, including participating in market research activities such as meetings,…
Added 2 hours ago
M
Senior H&B Consultant I
Marsh
Ottawa, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
CR
Lead Policy Specialist - Indigenous
Canadian Red Cross
Canada
- Full-time
Act as a technical advisor to senior leadership on Indigenous policies and guidelines in alignment with the Indigenous Peoples Framework.
Added 3 hours ago
N(
Academic Liaison, Energy & Natural Resources
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Complex Case Management: Lead the response to escalated or complex student situations requiring coordination and collaboration with School and Program Leadership, the Office of Student…
Added 6 hours ago
Senior Executive Director, Physician Services
The Government of Nova Scotia
Halifax, NS
As the Senior Executive Director, Physician Services, you will be a member of the Department of Health and Wellness Executive team and a trusted advisor to the Associate Deputy Minister and…
Added 6 hours ago
MF
Senior manager, Investment Specialist
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Support advisor and client meetings requiring deeper investment expertise and respond to sophisticated investment questions from clients, consultants and Distribution.
Added 6 hours ago
NA
Academic Liaison, Energy & Natural Resources
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Complex Case Management: Lead the response to escalated or complex student situations requiring coordination and collaboration with School and Program Leadership, the Office of Student…
Added 7 hours ago
UO
Lead Research Advisor, Grant Development Services
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Reporting to the Director, Grant Development Services, the Lead Research Advisor, Grant Development Services, develops and implements strategic projects and activities to improve the…
Added 7 hours ago
UO
Lead Research Advisor, Grant Development Services
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Reporting to the Director, Grant Development Services, the Lead Research Advisor, Grant Development Services, develops and implements strategic projects and activities to improve the…
Added 7 hours ago
Senior Advisor, Sector Engagement and Strategic Insights
Independent Electricity System Operator
Canada
The Senior Advisor, Sector Engagement & Strategic Insights plays a key role in advancing the IESO's engagement centre of excellence by strengthening the frameworks, tools, processes and…
Added 7 hours ago
Senior Engagement Advisor
Government of Alberta
AB
The Engagement branch is looking for a Senior Engagement Advisor. Reporting to the Manager, Engagement, this position implements change management, communication, and ongoing engagement…
Added 7 hours ago
M
RQ11818 - Program Manager - Senior
Maarut
Toronto, ON
- Contract
Program plans, integrated work plans, and implementation
Added 8 hours ago
Senior Indigenous MAPS Advisor
Government of Alberta
Alberta
The Senior Indigenous MAPS Advisor is responsible for planning, coordinating, and monitoring the Ministry's transformation program for primary care for Indigenous peoples in Alberta, as…
Added 10 hours ago
LC
Senior Manager, Risk Advisory
Loblaw Companies Limited
Brampton, ON
- Full-time
Full-time | Hybrid (4 days in office – usually Brampton, limited travel to other offices in the GTA)
Added 11 hours ago
C
Sr. Consultant, Workforce Planning and Operating Model Strategy
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Consultant, Workforce Planning and Operating Model Strategy plays a key role in shaping the strategic direction of the Personal Banking and Imperial…
Added 11 hours ago
Inclusion Advisor
University of Guelph
Guelph, ON
The College of Social and Applied Human Sciences is seeking an experienced and collaborative Inclusion Advisor to provide strategic leadership and expert advice in support of the College’s…
Added 1 day ago
UO
Coordinator, OIPH Learning Health System
University of Calgary
Calgary, AB
- Full-time
Support directors in responding to requests, related to LHS initiatives, from Cumming School of Medicine senior leadership, and external partners
Added 1 day ago
Corporate Secretariat Coordinator
National Research Council Canada
Ottawa, ON
Individuals must have lived in Canada for a sufficient period of time to enable the security screening process
Added 1 day ago
E
Labour Relations Advisor
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Director, Labour and Employee Relations, the Labour Relations Advisor will provide guidance, direction, and support to Human Resources and Operations teams across multiple…
Added 1 day ago
R
Senior/Lead API Developer
RBC
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
We are seeking a Senior/Lead API Developer to design, develop, and oversee the creation of robust, scalable APIs for our digital products and services; as well as leading the modernization…
Added 1 day ago
RB
Senior/Lead API Developer
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking a Senior/Lead API Developer to design, develop, and oversee the creation of robust, scalable APIs for our digital products and services; as well as leading the modernization…
Added 1 day ago
SL
Senior Analyst - Wealth Product
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The role supports day-to-day SMA and UMA activities, maintains product and model portfolio data accuracy, enables advisor capabilities, and assists with daily suitability and investment…
Added 1 day ago
A
Sr Program Manager - Point of Care (Ottawa)
Abbott
Ottawa, ON
- Full-time
Support portfolio planning, program prioritization, and resource allocation activities.
Added 1 day ago
TJ
Learning and Development Advisor
The Jenkins Group of Companies
Halifax, NS
- Full-time
We are building an L&D program from scratch over the next year and are looking for an energetic and creative individual to join our team who wants to understand how a business really runs,…

CIBC

Sr. Consultant, Workforce Planning and Operating Model Strategy

Toronto, ON, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Senior Consultant, Workforce Planning and Operating Model Strategy plays a key role in shaping the strategic direction of the Personal Banking and Imperial Service businesses. As a Senior Consultant, you’ll support the development of the strategic roadmap, future-state role and operating model strategies, and long-term workforce plans that enable business growth and evolving client needs. You’ll partner with senior leaders and cross-functional stakeholders to assess, design, and evolve frontline roles, accountabilities, and coverage models so the operating model and workforce remain aligned to business strategy. You’ll also support strategic planning across Banking Centre Distribution and the Mass Affluent domain, translating business priorities into an integrated plan that considers role design, workforce requirements, capacity, productivity, and growth. Through strategic analysis and strong partnership, you’ll help leadership identify future opportunities, evaluate operating model and workforce implications, and translate strategy into actionable plans that support sustainable growth across Personal Banking and Imperial Service.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2-3 days per week on-site, while other days will be remote.

How you'll succeed

Strategy design and development - Support the development of long-term strategies for Personal Banking and Imperial Service, with a focus on Banking Centre Distribution and Mass Affluent. Use market research, competitive insights, and industry best practices to identify opportunities and develop strategic recommendations that connect growth ambitions, client needs, workforce requirements, and operating model evolution.
Role and operating model strategy - Support the design and evolution of future-state frontline roles and operating models, including accountabilities, coverage models, and capacity deployment. Assess current-state strengths and opportunities, evaluate future-state options, and recommend improvements that enhance client experience, employee effectiveness, productivity, and business outcomes.
Strategic workforce planning - Support the development of forward-looking workforce strategies aligned to business growth, role evolution, capacity, productivity, and organizational design. Partner with Finance, Human Resources, and Analytics to model workforce requirements, evaluate scenarios, identify optimization opportunities, and inform resource allocation across roles, markets, and channels.
Strategic problem solving and analytics - Frame complex business and operating model challenges, identify required analysis, and partner with Analytics and Finance to build a clear fact base. Use insights to assess trade-offs, evaluate options, and support practical, data-informed recommendations.
Executive communication and strategic advisory - Develop executive presentations, strategic analyses, performance insights, and recommendations for senior leadership. Act as a trusted advisor by connecting insights across strategy, operating model, workforce, financial, and performance considerations and clearly articulating the implications for Personal Banking and Imperial Service.
Cross-functional partnership and execution - Build strong relationships with key partners across the business. Influence alignment across stakeholders and support strategic initiatives from concept and design through implementation to help ensure intended business outcomes and benefits are realized.

Who you are

You hold a bachelor’s degree in business, finance, or a related field; an MBA is considered an asset.
You understand strategy and operating model design. You have demonstrated knowledge of strategic planning, role design, and operating model development. You can translate business strategy into practical recommendations and implementation plans.
You can demonstrate strong business knowledge. You bring a strong understanding of retail strategy, frontline distribution, and the broader financial services environment. This enables you to assess complex business challenges and their implications for clients, employees, and business performance.
You give meaning to data. You’re comfortable working with complex data, financial information, workforce metrics, and business drivers to develop insights, evaluate trade-offs, model scenarios, and support strategic decisions.
You are a strategic problem solver. You can structure ambiguous and complex problems, establish a fact base, identify root causes, evaluate alternatives, and develop practical recommendations where an established solution may not exist.
Your influence makes a difference. You build trusted relationships and effectively partner across key stakeholder groups. You’re comfortable constructively challenging perspectives, navigating differing points of view, and building alignment around a recommended path forward.
You know that details matter. You ask thoughtful questions, challenge assumptions, identify connections others may not see, and balance strategic thinking with the attention to detail needed to turn ideas into executable plans.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Consultant will shape the strategic direction of Personal Banking and Imperial Service by developing long-term workforce plans and operating model strategies. They will partner with senior leaders to design frontline roles and translate business priorities into actionable, data-informed plans that support sustainable growth.

Requirements

Candidates must hold a bachelor’s degree in business, finance, or a related field, with an MBA considered an asset. The role requires demonstrated knowledge of strategic planning, operating model design, and the ability to translate complex data into practical business recommendations.

Skills

Workforce planning
Operating model strategy
Strategic planning
Role design
Data analysis
Financial modeling
Executive communication
Stakeholder management
Retail strategy
Frontline distribution
Strategic problem solving
Business analytics
Capacity planning
Productivity optimization
Cross-functional partnership

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Operating Model Strategy
Personal Banking
Imperial Service
Strategic Roadmap
Banking Centre Distribution
Mass Affluent
Capacity Deployment
Strategic Analysis
Financial Services
Retail Strategy
Data-informed
Executive Presentations
Organizational Design
Business Drivers
Performance Insights
Strategic Advisory
Market Research
Competitive Insights
Resource Allocation

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Work requirements

Jobs in Canada