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Added 13 mins ago
T
Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
T
Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
T
Specialized HR Manager
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
T
Vendor Manager II (IT Sourcing)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
T
Senior Manager, Treasury Data Integration
TD
Toronto, ON
- Full-time
Required Experience:• Extensive experience in Treasury, Finance, Risk, liquidity reporting, regulatory reporting, or financial services data management.• Strong knowledge of finance data…
Added 13 mins ago
T
Senior Manager, Data Science – Marketing Measurement & Analytics
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
Associate Director, Damages & Valuations
Secretariat
Toronto, ON
International arbitration, direct client and counsel interaction, business development, practice-building experience.
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Market Development Manager
Desjardins
QC · Caisse Desjardins de la Chute-Montmorency-- île-d'Orléans
- Full-time
Ensure the quality of services and business relationships, and manage the member/client experience
Added 13 mins ago
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Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
…large-scale IT systems, programs and applications. You analyze client and partner requirements and you recommend appropriate IT solutions. You plan, prioritize and coordinate work to stay…
Added 13 mins ago
C
Sr. Relationship Manager, Real Estate Finance
CIBC
London, ON
- Full-time
As a Sr. Relationship manager, Real Estate Finance, you will manage key client relationships and coordinate the execution of secured and unsecured revolvers, property acquisition financing,…
Added 13 mins ago
Intermediate Data Analyst - Value Partners Investments- 12 Month Term
The Canada Life Assurance Company
Winnipeg, MB
…understanding of Value Partners' organizational structure, advisor and client relationships, products and services, and the broader financial services industry. You will contribute to…
Added 13 mins ago
HT
Operations Manager
Hydraulic Technologies USA, LLC
Guelph, ON
- Full-time
Expérience démontrée dans un rôle orienté vers le client et le soutien aux activités commerciales.
Added 13 mins ago
S
Operations Lead - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 29 mins ago
Fullstack Developer
Appnovation Technologies
Toronto, ON
We are hiring Full Stack Developers to join a new dedicated Appnovation team building digital products for a health and longevity client.
Added 29 mins ago
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Commercial Sales Representative
Steele Auto Group
Halifax, NS
- Full-time
You bring previous experience in sales, business development, account management, or another relationship-focused role.
Added 29 mins ago
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Senior Structural Engineer
SYSTRA
Montreal, QC
- Full-time
…bridges and structures of tomorrow. In this key role, you’ll lead engaging projects, share your knowledge, and collaborate with a passionate, multidisciplinary…
Added 29 mins ago
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Mental Health & Substance Use Nurse (RN/RPN), Inpatient/Outpatient Unit - Powell River, BC
Vancouver Coastal Health
Powell River, BC
- $41.42 to $55.91 CAD / hour
- Full-time
…concurrent disorders (i.e. addictions) to meet the needs of the client and to provide integration and continuity across the care continuum. Establishes and maintains relationships with, and…
Added 29 mins ago
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Program Assistant (Office Admin), Mental Health & Substance Use - Lily's Community Heath Center
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works as part of an interdisciplinary team to provide…
Added 29 mins ago
D
Shopping & Marketplace Strategist (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
The Strategist owns multiple client engagements in the $15K–$30K+ retainer range, directs Specialist execution, and contributes to the methodology that scales across the practice.
Added 29 mins ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
The Strategist owns multiple client engagements in the $15K–$30K+ retainer range, directs Specialist execution, and contributes to the methodology that scales across the practice.
Added 29 mins ago
PC
Project Support Office Senior Associate
Pwc Canada
Toronto, ON
- Full-time
Those in client administration at PwC will focus on managing and coordinating client relationships, prioritizing smooth communication and efficient service delivery. You will utilize strong…
Added 44 mins ago
Human Resources Manager
Stella-Jones
Gormley, ON · Shelburne, ON
Lead Talent Acquisition efforts for assigned client groups, including operational and administrative processes. Identify, recommend, and implement recruitment channels, tools, and resources.
Added 44 mins ago
C
Senior Solutions Engineer
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CIBC

Sr. Director, Application Development & Quality Assurance

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As the Senior Director, Application Development & QA for ASG, you will be a hands-on, strategic leader responsible for driving innovation and operational excellence in payment technologies. You will oversee the development and quality assurance lifecycles for the GPS product suite, ensuring solutions meet the needs of both internal and global external clients. This role requires deep expertise in payment systems, a strong grasp of emerging technologies, and the ability to align application services with CIBC’s business objectives. You will lead and inspire a team of 50+ developers and testers, manage complex systems, and provide technology consultation to diverse stakeholders. Your leadership will help shape solution designs, system strategies, and process improvements that deliver high-quality, cost-effective IT software development lifecycles in support of ASG’s Payments business.

You will work cross-functionally with technology leaders, business partners, and external vendors, while collaborating closely with teams such as Information Security, Enterprise Architecture, and Application Operations. Ensuring compliance with CIBC policies and standards, you’ll recommend process improvements and make key people management decisions. Your expertise in team leadership, risk management, and payment technologies, combined with strong analytical and relationship skills, will enable you to drive innovation and deliver high-quality solutions.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

Strategic Leadership & Execution - Develop and execute multi-year roadmaps for application development and QA, aligning with ASG and CIBC’s strategic priorities. Oversee delivery of new software across all lines of the GPS payments portfolio, ensuring compliance with policies, standards, and controls. Drive innovation by staying current with payment processing trends and global standards, applying best practices to maintain a competitive edge.
Stakeholder & Relationship Management - Build and maintain strong relationships with business partners, executive sponsors, technology teams, and external vendors. Influence client and business priorities, mentor executive sponsors, and collaborate across the organization to ensure strategic alignment and flawless execution. Provide sophisticated analysis and recommendations to senior management and executives.
Performance & People Management - Manage team performance through fair and accurate feedback, obstacle removal, and clear alignment of expectations with business priorities. Champion CIBC’s mission, vision, and values, fostering a positive work environment and role modeling effective leadership. Hire, develop, and motivate staff, providing opportunities for growth and development.
Operational Excellence & Compliance - Ensure application services are stable, available, and deliver strong ROI. Oversee budget management, audit compliance, risk management, and information security for application services. Recommend process modifications to enhance operational efficiency and effectiveness.

Who You Are

You are an experienced professional - You bring deep expertise in payment technologies, application development, and QA processes.
You have a proven track record of managing large teams (50+) - complex systems, and significant budgets ($10M+).
You excel at building relationships - influencing decisions, and driving outcomes in a matrixed organization.
You are skilled in risk management - business case justification, and strategic planning.
You are a strong communicator - both written and verbal, and can present clear recommendations to executives.
You are passionate about innovation - technology trends, and delivering exceptional client experiences.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Coaching, Decision Making, Enterprise Technologies, Leadership, Long Term Planning, People Management, Project Management, Stakeholder Management, Technical Architecture

Apply About employer

More about this job

Responsibilities

The Senior Director will lead application development and quality assurance for payment technologies, driving innovation and operational excellence. They will manage a team of over 50 professionals while collaborating with cross-functional stakeholders to ensure strategic alignment and compliance.

Requirements

The role requires extensive experience in payment technologies, large-scale team management, and complex system oversight. Candidates must possess strong analytical, communication, and relationship-building skills to influence executive decisions and drive business outcomes.

Skills

Application Development
Quality Assurance
Strategic Leadership
Payment Technologies
Team Management
Risk Management
Stakeholder Management
Budget Management
Process Improvement
Solution Design
Information Security
Enterprise Architecture
Analytical Skills
Communication
Mentoring

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Application Development
Quality Assurance
Payment Systems
Strategic Leadership
Risk Management
Budget Management
Information Security
Enterprise Architecture
Payments Business
Stakeholder Management
Innovation
Process Improvement
Team Leadership
Compliance
Financial Services
Banking
GPS Product Suite
Operational Excellence
Mentoring

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