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Added 1 hour ago
SC
Conventional Signalling Director
SYSTRA Canada
Toronto, ON
- Full-time
Provide senior oversight of safety, quality, risk, and performance
Added 3 hours ago
TT
Director, Manufacturing Operations (North America)
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
This is not a role removed from the operation. You will lead from the floor and through your leadership team, with dock-to-dock ownership spanning receiving and material flow, production,…
Added 6 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Saskatoon, SK
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 6 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 7 hours ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 7 hours ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Reporting into the Senior Director, Channel Operations this role serves as the primary point of contact for WSIB, and the Ontario Workers’ Network, and is responsible for overseeing intake,…
Added 7 hours ago
EC
Clinical Supervisor FT
EHN Canada
Carters Point, NB
- $80,000 to $95,000 CAD / year
- Full-time
The Clinical Supervisor works closely with the Executive Director, nursing, operations manager, and other members of the interdisciplinary team to promote coordinated, integrated, and…
Added 8 hours ago
O
Process Specialist
Olymel
Boucherville, QC
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an Process Specialist to join our dynamic team. If you are motivated by the challenge of developing…
Added 8 hours ago
UW
Marketing Coordinator
United Way British Columbia
Kamloops, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 8 hours ago
UW
Marketing Coordinator
United Way British Columbia
Nanaimo, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 9 hours ago
DG
Food Service Supervisor
Dexterra Group
Mississauga, ON
- Full-time
Under the general supervision of the Food Service Director, the Retail Supervisor is in charge of organizing, planning, preparing and/or directing the preparation of daily food service…
Added 9 hours ago
UW
Marketing Coordinator
United Way British Columbia
Victoria, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 9 hours ago
MC
Director of Events
My Catering Group
Ottawa, ON
- Full-time
Uphold high-quality service standards and ensure that all events meet or exceed client expectations.
Added 9 hours ago
CG
HSEQ Manager - Food & Support Services (Remote)
Compass Group Canada
Iskut 6, BC
- Full-time
The Safety and Culinary Quality Assurance Manager provides field-based leadership and support to strengthen occupational safety, food safety, culinary quality, employee competency, and…
Added 9 hours ago
UW
Marketing Coordinator
United Way British Columbia
Kelowna, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 10 hours ago
UW
Marketing Coordinator
United Way British Columbia
Burnaby, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 10 hours ago
PC
Service Management Analyst
Payments Canada
ON · Ontario, Canada
- $73,500 to $122,500 CAD / year
- Full-time
…technical support, operational readiness, process reporting and improvement, technical enhancement and maintenance for financial systems, quality assurance, change management, data trending…
Added 11 hours ago
LK
Interim Director Quality
LHH Knightsbridge
Windsor, ON
- Contract
The Director of Quality will provide strategic and hands-on leadership for all quality assurance, quality systems, customer quality, supplier quality, and continuous improvement activities…
Added 11 hours ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the…
Added 13 hours ago
H
Technical Buyer
Héroux-Devtek
QC · Saint-Hubert, QC
- Full-time
Reporting to the Procurement Director, the Technical Buyer is primarily responsible for selecting and establishing the supply chain for landing gear system development projects, ensuring…
Added 13 hours ago
Director of Care LPN - Temp(FT)
Optima Living
Sherwood Park, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 13 hours ago
PC
Housekeeping Aide - Part-Time
peopleCare Communities
London, ON
- Part-time
· Adheres to established department policies and procedures regarding quality assurance, safety, environment and infection control, including Isolation Room Cleaning and Outbreak Cleaning…
Added 14 hours ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
Under the general supervision of the Food Service Director, the Retail Supervisor is in charge of organizing, planning, preparing and/or directing the preparation of daily food service…
Added 14 hours ago
JM
Director, Publications
JUMP Math
Toronto, ON
- Full-time
Position Summary: Reporting to the Publisher, the Director, Publications is the key project manager overseeing the writing and production processes and staffing for the creation of…
Added 14 hours ago
Investigations Analyst and Coordinator
College of Pharmacists of British Columbia
Vancouver, BC
Reporting to the Director of Special Investigations, this permanent, full-time position provides analytical and operational support to the Special Investigations team. The role is…

CIBC

Sr. Director, Application Development & Quality Assurance

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As the Senior Director, Application Development & QA for ASG, you will be a hands-on, strategic leader responsible for driving innovation and operational excellence in payment technologies. You will oversee the development and quality assurance lifecycles for the GPS product suite, ensuring solutions meet the needs of both internal and global external clients. This role requires deep expertise in payment systems, a strong grasp of emerging technologies, and the ability to align application services with CIBC’s business objectives. You will lead and inspire a team of 50+ developers and testers, manage complex systems, and provide technology consultation to diverse stakeholders. Your leadership will help shape solution designs, system strategies, and process improvements that deliver high-quality, cost-effective IT software development lifecycles in support of ASG’s Payments business.

You will work cross-functionally with technology leaders, business partners, and external vendors, while collaborating closely with teams such as Information Security, Enterprise Architecture, and Application Operations. Ensuring compliance with CIBC policies and standards, you’ll recommend process improvements and make key people management decisions. Your expertise in team leadership, risk management, and payment technologies, combined with strong analytical and relationship skills, will enable you to drive innovation and deliver high-quality solutions.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

Strategic Leadership & Execution - Develop and execute multi-year roadmaps for application development and QA, aligning with ASG and CIBC’s strategic priorities. Oversee delivery of new software across all lines of the GPS payments portfolio, ensuring compliance with policies, standards, and controls. Drive innovation by staying current with payment processing trends and global standards, applying best practices to maintain a competitive edge.
Stakeholder & Relationship Management - Build and maintain strong relationships with business partners, executive sponsors, technology teams, and external vendors. Influence client and business priorities, mentor executive sponsors, and collaborate across the organization to ensure strategic alignment and flawless execution. Provide sophisticated analysis and recommendations to senior management and executives.
Performance & People Management - Manage team performance through fair and accurate feedback, obstacle removal, and clear alignment of expectations with business priorities. Champion CIBC’s mission, vision, and values, fostering a positive work environment and role modeling effective leadership. Hire, develop, and motivate staff, providing opportunities for growth and development.
Operational Excellence & Compliance - Ensure application services are stable, available, and deliver strong ROI. Oversee budget management, audit compliance, risk management, and information security for application services. Recommend process modifications to enhance operational efficiency and effectiveness.

Who You Are

You are an experienced professional - You bring deep expertise in payment technologies, application development, and QA processes.
You have a proven track record of managing large teams (50+) - complex systems, and significant budgets ($10M+).
You excel at building relationships - influencing decisions, and driving outcomes in a matrixed organization.
You are skilled in risk management - business case justification, and strategic planning.
You are a strong communicator - both written and verbal, and can present clear recommendations to executives.
You are passionate about innovation - technology trends, and delivering exceptional client experiences.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Coaching, Decision Making, Enterprise Technologies, Leadership, Long Term Planning, People Management, Project Management, Stakeholder Management, Technical Architecture

Apply About employer

More about this job

Responsibilities

The Senior Director will lead application development and quality assurance for payment technologies, driving innovation and operational excellence. They will manage a team of over 50 professionals while collaborating with cross-functional stakeholders to ensure strategic alignment and compliance.

Requirements

The role requires extensive experience in payment technologies, large-scale team management, and complex system oversight. Candidates must possess strong analytical, communication, and relationship-building skills to influence executive decisions and drive business outcomes.

Skills

Application Development
Quality Assurance
Strategic Leadership
Payment Technologies
Team Management
Risk Management
Stakeholder Management
Budget Management
Process Improvement
Solution Design
Information Security
Enterprise Architecture
Analytical Skills
Communication
Mentoring

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Application Development
Quality Assurance
Payment Systems
Strategic Leadership
Risk Management
Budget Management
Information Security
Enterprise Architecture
Payments Business
Stakeholder Management
Innovation
Process Improvement
Team Leadership
Compliance
Financial Services
Banking
GPS Product Suite
Operational Excellence
Mentoring

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