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Added 6 mins ago
A-
Agile Team Lead - Integrations
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
As our Agile Team Lead, Integrations, you’ll lead the Integrations team within Enterprise Architecture & Data, responsible for developing, supporting, maintaining, and enhancing the…
Added 20 mins ago
O
Principal Software Developer
OpenText
Waterloo, ON
- Full-time
Own and lead end-to-end technical; design, development, validation and test automation, deployment, and support in production.
Added 20 mins ago
R
Lead Architect
Rumor
Canada
- Full-time
We are hiring a hands-on Lead Architect to drive application architecture, AI tooling, DevOps and engineering innovation across one of our clients located in the US.
Added 21 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
Lead meetings to communicate project performance status to the broader project team, ensuring transparency and clarity.
Added 21 mins ago
Z
Solutions Architect
Zazz
Canada
- Full-time
Lead the technical conversation. Understand the client's real problem and recommend the right approach, whether mobile, web, integration, AI, custom build, or staff augmentation. Hold your…
Added 21 mins ago
Azure Cloud Architect - Manager
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Calgary, AB · Waterloo, ON
Architecture Leadership: Ability to lead technical assessments, architecture workshops, design governance and multidisciplinary engineering teams through complex cloud engagements.
Added 21 mins ago
ZT
Advanced Data Platform Engineer
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added 21 mins ago
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Project Manager
EllisDon
ON · Ontario Projects
- Full-time
Lead project meetings with internal and external parties to monitor and support the team’s ongoing development and progression
Added 36 mins ago
VN
Senior Eng Technologist
Vecima Networks Inc.
Saskatoon, SK
- Full-time
A Senior Engineering Technologist assists R&D Hardware Designers with the development, testing, and release of new products, in addition to providing technical support for escalated…
Added 36 mins ago
Delivery Executive
Capgemini
Vancouver, BC
We are seeking an experienced Delivery Manager to lead delivery covering a portfolio of Cloud Native Application and MuleSoft Integration managed services and projects.
Added 36 mins ago
AP
Senior Corrugated Reliability Engineer
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
…equipment reliability programs and processes by the application of engineering principles with a LEAN Six Sigma approach. This role provides strategic and tactical leadership for equipment…
Added 36 mins ago
FB
Continuous Improvement Engineer
fgf brands
Woodbridge, ON
- Other
Lead hypothesis-driven improvement initiatives, integrating root cause analysis with AI-supported insights to deliver measurable gains in productivity, quality, cost, and service levels.
Added 36 mins ago
XC
Gestionnaire de projets – Programmes de centres de données critiques pour les opérations / Project Manager - Mission Critical Data Center Programs
XNRGY Climate Systems
Longueuil, QC
- Full-time
Added 36 mins ago
V
Sales Engineer
Valence
Toronto, ON
- Full-time
…discussions both externally with customers and internally with engineering. You know when to say "yes," when to say "yes, sequenced," when to push back, and when to find the simpler thing…
Added 36 mins ago
WT
Senior Software Developer, People Intelligence
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
…ship..The team is a growing team, and you will help set the engineering standard for how we…
Added 36 mins ago
R
Enterprise Account Executive (DevOps)
Rewind
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
…encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our…
Added 36 mins ago
S
Rock Tools Site Supervisor
Sandvik
Prince George, BC · Surrey, BC
- Full-time
Coach, motivate, train, evaluate and lead team members to accomplish the goals and objectives of the workshop.
Added 51 mins ago
TI
Functional Testing Quality Assurance Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
Role: QE Lead (title can be changed to Senior QA or QE Analyst).
Added 51 mins ago
P
Senior Packaging Designer
Pakfactory
ON · Markham, Ontario
- Full-time
…structural packaging and inserts. The ideal candidate will lead the design of complex packaging solutions, including corrugated, folding cartons, rigid boxes, and multi-piece inserts, while…
Added 1 hour ago
ON
Maintenance Planner
Ontario Northland
Cochrane, ON
- $83,538 to $98,280 CAD / year
- Full-time
Lead the implementation and communication of new maintenance strategies or changes
Added 1 hour ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
…own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and strategic consultancies) and technology partners (cloud platforms…
Added 1 hour ago
MT
Principal Analog Mixed-Signal Design Engineer - Optical
Marvell Technology
Ottawa, ON · Toronto, ON · CA-ON - Ottawa
- Full-time
…beyond fleeting trends, Marvell is a place to thrive, learn, and…
Added 1 hour ago
MC
Director, Sales and Business Development
Masco Corporation
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Lead the development and execution of sales and business development strategies for Trade segments, including Commercial (execution only), Showroom, Residential New Construction, Strategic…
Added 1 hour ago
Revenue Operations Manager
AfterShip
Toronto, ON
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning…
Added 1 hour ago
TT
Industrial Engineering Manager
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
The primary purpose of this position is to lead all engineering activities and establish a mentality of process improvement within our distribution center. The Industrial Engineering…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

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More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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