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Added 10 mins ago
MA
Director of Public Practice - 4-Day Work Week
McLenehan and Associates Chartered Professional Accountants
Winnipeg, MB
- Full-time
$140,000 Base Salary | 32-Hour Week, Even in Busy Season | Lead the Department, Shape the Firm
Added 10 mins ago
Senior Actuarial Analyst, Large Accounts Pricing
Aviva
Markham, ON · Toronto, ON
Lead pricing reviews of high value complex portfolios and provide rate recommendations.
Added 10 mins ago
A
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 10 mins ago
AG
Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Senior HR Director, you will lead the evolution of HR Operations at Altus Group, building the processes, governance, technology and service practices needed to support our…
Added 10 mins ago
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Principal Organic Specialist
Legend
Toronto, ON
- Full-time
Lead from the front: Take ownership of complex initiatives from strategy through execution, testing and optimization, working closely with Product, Engineering and Content.
Added 10 mins ago
B
Production Technician: Machine Operator - Night Shift (11:00pm-7:30am)
Bimeda
Cambridge, ON
- Full-time
Communicates problems or OOS incidents with Lead Hand and/or Supervisor for resolution.
Added 10 mins ago
LS
Part time Supervisor
Levi Strauss & Co.
Calgary, AB
- Part-time
Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000…
Added 10 mins ago
Project Manager - International Fan Engagement
EXL
Canada
…with cross-functional teams. The successful candidate will lead projects from initiation to completion, ensuring the delivery of high-quality marketing campaigns and initiatives that align…
Added 10 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
…integrity, collaboration, and passion for the guest experience lead the…
Added 10 mins ago
SC
Warehouse Lead Hand, Mon-Fri, 5am-130pm
Staples Canada
Calgary, AB
- Full-time
Added 10 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 10 mins ago
H
Responsable de l'installation et de la mise en service/Installation and Commissioning Lead
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
Added 10 mins ago
M
Generalist, Regional Human Capital
MNP
Winnipeg, MB
- Full-time
Lead, coordinate and deliver orientation and manage onboarding logistics
Added 10 mins ago
M
Manager, Tax / Directeur(trice), Fiscalité
MNP
Bathurst, NB · Dieppe, NB
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements
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M
Manager, Tax
MNP
Stratford, PE · Summerside, PE
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements
Added 10 mins ago
SS
Resident Engagement Manager
Sienna Senior Living
Belleville, ON
- Full-time
Lead and improve the welcome program for new residents, facilitating their integration and sense of belonging within the community
Added 10 mins ago
M
Senior Developer, Rapid Innovation Development
MNP
AB · Calgary, AB
- Full-time
Make an impact with our Innovation & Insights team as a Senior Developer, Rapid Innovation Development. This diverse team of future-focused problem solvers works with key leaders across MNP…
Added 10 mins ago
Manager, Ingredient Strategy
HelloFresh
Toronto, ON
…operational metrics. Flag underperforming ingredients early, lead corrective action where needed, and close the loop on every ingredient you brought in. Performance data informs what the…
Added 10 mins ago
HI
Senior Accountant
HUB International
Chilliwack, BC
- Full-time
Collaborate with peer Senior Accountants to lead day-to-day team operations, and coordinate with the Supervisor on team member support, workload distribution, and escalation of performance…
Added 10 mins ago
M
Relief Overnight Guest Experience Lead
Marriott
Toronto, ON
- Full-time
Added 25 mins ago
LC
Supervisor, Warehouse
Loblaw Companies Limited
Moncton, NB
- Full-time
Supervise and lead the shift workforce, ensuring productivity, safety, and schedule adherence.
Added 25 mins ago
LC
Gérant boulangerie
Loblaw Companies Limited
Alma, QC
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 25 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Lead complex competitive procurement processes, including contractor and consultant prequalification's, public tenders, RFX's and other approved procurement methods.
Added 25 mins ago
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Supervisor, Plant Operations & Maintenance
EllisDon
ON · Ontario Projects
- Full-time
Lead and support incident investigations, root cause analysis, and corrective actions.
Added 25 mins ago
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Project Manager, Ontario Line, Elevated Guideway & Stations
Metrolinx
Canada
- Full-time
Seize the opportunity to lead as a Project Manager for the Ontario Line Elevated Guideway and Stations project! We're seeking an innovative professional to drive civil, stations, and…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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