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Added 10 mins ago
AI
Lead IBP Supply
Apotex Inc.
Toronto, ON · North York, ON
- $83,126.34 to $116,377 CAD / year
- Full-time
Reporting to the Director, Global Supply Planning (GSP), the IBP Supply Lead is responsible for the development and management of supporting systems and tools used in the GSP and IBP SR…
Added 10 mins ago
BP
Asset Finance and Securitization Summer Analyst
BNP Paribas
Montreal, QC
- Internship
…assets (hydro, wind, solar, BESS), infrastructure projects, data centers, tax-equity bridge loans, and…
Added 11 mins ago
A
Executive Director Finance
Altis
Kingston, ON
- $125,000 to $145,000 CAD / year
- Full-time
…within a large, complex public sector institution. As Executive Director, Integrated Finance Services, you'll play a pivotal role in launching a new service delivery model, bringing…
Added 26 mins ago
C
Legal Counsel and Manager, Contracts and Governance | Permanent Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
POSITION: Legal Counsel and Manager, Contracts and Governance
Added 26 mins ago
M
Director, IT Sourcing
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Director, IT Sourcing leads Manulife's IT sourcing category and a team of professionals supporting multiple business segments and global functions. You will own the multi-year category…
Added 41 mins ago
OI
Director of Strategic Initiatives
Otodata Industrial Gas
Montreal, QC
- Full-time
The Director of Strategic Initiatives leads the execution of Otodata's value creation plan, reporting to the CEO. The role has two halves. First, the DSI personally manages 1-2 major…
Added 56 mins ago
SO
Bilingual Microsoft 365 Trainer
Special Olympics Canada
Toronto, ON
- $68,000 to $80,000 CAD / year
- Contract
Assist with Data Loss Prevention, information protection, retention, and data governance initiatives.
Added 1 hour ago
AE
Manager of Compliance - Privacy
American Express
Toronto, ON
- Full-time
Added 1 hour ago
A
Engineering Manager Mechanical Engineering, Port Elgin
AtkinsRéalis
Port Elgin, ON
- Full-time
…environment in accordance with industry standards and established governance. The Engineering Manager will report functionally and daily to the Engineering…
Added 1 hour ago
V
SAP MDM/MM Systems Analyst
Vicwest
Burlington, ON
- Full-time
The SAP MDM/MM Systems Analyst is responsible for strengthening material master data governance, ensuring data quality and consistency, and supporting SAP Materials Management (MM)…
Added 1 hour ago
MU
Research Assistant - Second Century Commission
McGill University
Sherbrooke, QC
- Part-time
Siobhan Harty, Slater Family Visiting Scholar at the Max Bell School of Public Policy and Research Director for the Second Century Commission, is seeking one Research Assistant (RA) to…
Added 1 hour ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams…
Added 1 hour ago
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Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
Added 1 hour ago
TH
Project Manager I (Full-Time) - CVH PRCC Admin
Trillium Health Partners
Mississauga, ON
- Full-time
Participate and lead regional working groups/committees to support project governance and the achievement of project deliverables;
Added 1 hour ago
NP
Director of Strategy And Performance
Niagara Peninsula Energy Inc.
ON · Greater St-Catharines-Niagara Metropolitan Area
- Other
Experience developing data insights and analytics capabilities, including data governance, platform leadership and value delivery a requirement
Added 2 hours ago
Senior Law Clerk
Alcohol and Gaming Commission of Ontario
Toronto, ON
…supporting and advising on regulatory responses and sector governance, advising on a wide range of corporate and administrative law issues, representing the Registrar at Tribunal and Court…
Added 2 hours ago
A
Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Reporting to the Director, Strategic HRBP, the Manager, Sales Compensation is responsible for the design, governance, administration, and continuous enhancement of Aviso's sales…
Added 2 hours ago
A
Human Resources Director/VP
Adecco
Toronto, ON · Greater Toronto Area, Canada
- $160,000 to $180,000 CAD / year
- Full-time
Use workforce data, business metrics, and employee insights to guide decisions and identify emerging priorities.
Added 2 hours ago
C
Senior Financial Analyst, Syndicate Accounting
CIBC
Toronto, ON
- Full-time
…reporting. In this role you will report to the Syndicate Accounting Director within the Capital Markets Controllership team. You will embody the CIBC’s One Finance Vision and Guiding…
Added 2 hours ago
IG
Director of GRC
Insight Global
Toronto, ON
- $185,000 to $190,000 CAD / year
- Full-time
Experience within data governance, information risk, or technology risk management.
Added 3 hours ago
Director - Interprofessional Practice & Learning
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Senior Director, the Director of Interprofessional Practice and Learning (IPP&L) will lead a change agenda to create a vision for advancing person-centred, practice…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
NB
Head of Compliance NBFWM
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Director, NBFWM Compliance, within the Wealth Management Compliance team at National Bank, means serving as a strategic leader in regulatory compliance, risk management…
Added 6 hours ago
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Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
Manage a variety of directories, distribution lists, databases, and data compilation activities.
Added 6 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
· Manage a variety of directories, distribution lists, databases, and data compilation activities.

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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