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Added 7 mins ago
MA
Family Support Supervior
Mikisew Awasis Kisiwatsowin Society
Edmonton, AB
- Full-time
Support Executive Director in financial planning, budget development, monitoring, and expenditure management to ensure responsible use of resources, fiscal accountability, and alignment…
Added 7 mins ago
M
Manager, Strategic Partnership Development
Metrolinx
Toronto, ON
- Full-time
Develop and present recommendations to Director and Chief Marketing Officer (CMO) with respect to any technology or systems investments or improvements required to improve the sales process.
Added 7 mins ago
TS
Scheduler
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Sunset Lodge
- Full-time
Minimum 3 years related experience in an administrative and/or financial position.
Added 7 mins ago
MK
Youth Support Practitioner
Manitoba Keewatinowi Okimakanak
Mystery Lake, MB · Thompson, Manitoba
- Full-time
…The incumbent will report directly to the Boys and Girls Club Director of Programs and Community…
Added 7 mins ago
Investor Services Supervisor
HS Financial Technologies
Halifax, NS
…Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both…
Added 7 mins ago
L&
Campaign Lead, Fundraising
Leukemia & Lymphoma Society of Canada
Montreal, QC
- Full-time
Working closely with the Campaign Director, the Lead contributes to identifying and engaging new prospects while focusing on the success of their assigned portfolio. Through high-touch…
Added 7 mins ago
TU
Director, Hospitality Services (Hospitality Services)
Trent University
Peterborough, ON
- $128,095 to $142,327 CAD / year
- Full-time
The Director establishes multi-year priorities, service models, and financial strategies that advance student experience, food quality, affordability, inclusivity, sustainability, and…
Added 7 mins ago
SS
General Manager - Steel & Construction Industry
Summit Search Group
Burlington, ON
- Full-time
Provide strategic direction to the Director of Operations to oversee plant performance and production planning to ensure optimal utilization of resources, materials, and equipment.
Added 7 mins ago
SV
Director of The Program for Active Living
Schlegel Villages
Ottawa, ON
- Full-time
…retirement Villages across Ontario. Built on over 70 years of experience co-owning, managing, and operating senior living communities, the Schlegel family is dedicated to building and…
Added 7 mins ago
SG
Aircraft Maintenance Engineer, type M
Sander Geophysics
Ottawa, ON
- Full-time
Department Aircraft Maintenance Reports to Director of Maintenance Location Ottawa office and SGL field project locations worldwide
Added 7 mins ago
PS
Director of Sales And Business Development
People Store Staffing
Vaughan, ON
- Full-time
Our client is seeking a Director of Sales to lead its North American sales strategy, sales organization, and revenue growth initiatives across Canada and the United States.
Added 22 mins ago
B
Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
10+ years of experience in technology leadership, portfolio management, program management, or enterprise transformation.
Added 22 mins ago
SS
National Property Specialist - Full Time (GTA, Ontario)
SCM Services d’assurances
Markham, ON
- Full-time
Reporting to the National Director, ParioQuantify™, this position will offer “best in class” Pario services and products to new and existing customers. As National Property Specialist, You…
Added 22 mins ago
H
Clinical Services Supervisor – Integrated Services
HealthCaringKW
Kitchener, ON
- Full-time
…expertise and resources are focused on working with those who experience health inequities and barriers to accessing health services. Collaborating as an interdisciplinary team, we provide…
Added 22 mins ago
RP
Director of Manufacturing – Precision Manufacturing & Operations
Remote People
Calgary, AB
- Full-time
We're hiring on behalf of one of our established manufacturing partners in Toronto for an experienced Director of Manufacturing to lead operational performance, production execution and…
Added 22 mins ago
TB
Senior People Operations (HR) Business Partner
Toronto Blue Jays
Toronto, ON
- Full-time
…collaboration and continuous learning. This on-site role reports to the Director, People…
Added 22 mins ago
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Dietary Aide Regular Part time MRG 2nd DTA2 0.40 Regina Gardens
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Hamilton, ON · Regina Gardens
- Part-time
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Added 22 mins ago
Area Director
Active Start Child Care
Edmonton, AB
Reporting to senior leadership, the Area Director is responsible for the overall operational performance, quality, compliance and success of multiple Active Start childcare centres. You…
Added 22 mins ago
M
Director Change Enablement
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with…
Added 22 mins ago
SS
Personal Support Worker | Temporary Part Time Evenings| 4 Shifts
Sienna Senior Living
Elmira, ON
- Part-time
Reporting to an Associate Director of Care, the Personal Support Worker is a critical role within our communities as it impacts the lives of residents.
Added 22 mins ago
QP
Sales Assistant - 18 Month Contract
QuadReal Property Group
Vancouver, BC
- Full-time
…engagement, and lead management. Works closely with the Sales Director and Sales Managers to move qualified leads through the sales process. The front-line operation and presentation of the…
Added 37 mins ago
CS
Program Manager
Canadian Society of Physician Leaders
Ottawa, ON
- Full-time
…several of CSPL's signature programs. Reporting to the Executive Director, this role manages the Canadian Certified Physician Executive (CCPE) credentialing program from initial inquiry…
Added 37 mins ago
TC
Human Resources Director
Trenton Cold Storage
Trenton, ON
- Full-time
Help shape the employee experience across a national warehouse network.
Added 37 mins ago
ML
People and Culture Manager
Mainline Living
Kelowna, BC
- $100,000 to $120,000 CAD / year
- Full-time
With over 25 years of experience developing, building, and managing multi-family residential communities across Canada, this is an opportunity to join an established, entrepreneurial…
Added 37 mins ago
HH
Registered Nurse
Harrison Healthcare
Calgary, AB
- Part-time
…seamless, personalized client care. Reporting to the Senior Director of Clinical Operations, you will serve as a trusted health advocate and partner to clients, supporting, motivating, and…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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