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Added 11 mins ago
YO
Bilingual Employer Engagement Specialist
YMCA of the National Capital Region
Orleans, ON
- Full-time
Discounted Y program fees (including health & fitness programs, child care, and camps);
Added 11 mins ago
Supervisor-Planning
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Director- Planning & Operations, the Planning Supervisor leads the planning team. The Planning Supervisor oversees production planning, and MRP activities to support…
Added 11 mins ago
H
Assistant Manager, Food Services, ETS
Havergal
Montreal, QC
- Full-time
Assist the Director and Catering Director in managing daily operations to ensure the efficient functioning of food services.
Added 11 mins ago
T&
Senior Project Leader
Turner & Townsend
Ottawa, ON
- Full-time
Turner & Townsend is seeking an accomplished Executive Project Director to provide strategic leadership on a landmark institutional infrastructure development program. This is a unique…
Added 11 mins ago
S
Senior Director, Indigenous Health
Sanya’k̓ula
Vancouver, BC
- Full-time
The Senior Director works horizontally and vertically within the organization and closely with the EVP and is responsible for cultivating partnerships within PHSA’s middle leadership and…
Added 11 mins ago
CO
26-171 Deputy Director of Finance (RFT)
City of Maple Ridge
Maple Ridge, BC
- Full-time
Reporting to the Director of Finance, the Deputy Director of Finance is accountable for the effective leadership, management, and delivery of the City’s corporate accounting, financial…
Added 11 mins ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
Title: Director, Talent , Human Resources & Organizational Development
Added 11 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 26 mins ago
100 - Head Office - Director, Programs
Family Day Care Services
Toronto, ON
The Associate Director, Programs is responsible for the leadership of Family Day’s programs and services. Providing leadership in the co-ordination, planning and delivery of Early Learning…
Added 26 mins ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 26 mins ago
TP
Director, Terminal Experience and Groundside Services
Toronto Pearson International Airport
Mississauga, ON
- Full-time
Reporting to the Executive Director, Operations and Customer Services Delivery, the Director, Terminal Experience and Groundside Services is accountable for seamless, resilient and…
Added 41 mins ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.
Added 56 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
…can participate in an information session with Cris Renna - Director Transformation, Fleet Services on November 13, 2026 from 12:00 PM - 1:00 PM EST. You will have the opportunity to ask…
Added 1 hour ago
LC
Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA,…
Added 1 hour ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
…responsible for ensuring evaluation and continuous improvement in program outcomes. This role participates as a member of the Program Director’s leadership team and will work alongside…
Added 1 hour ago
MA
Family Support Supervior
Mikisew Awasis Kisiwatsowin Society
Edmonton, AB
- Full-time
The Family Support Supervisor provides leadership and supervision to the Family Support team, ensuring the delivery of high-quality, culturally responsive, and family-centered services to…
Added 1 hour ago
WS
Speech Language Pathologist
Winnipeg School Division
Winnipeg, MB
- Part-time
Under the leadership and supervision of the Director of Clinical Support Services and Area Service Directors, the Speech-Language Pathologist will work as a member of the multi-disciplinary…
Added 1 hour ago
SV
Director of The Program for Active Living
Schlegel Villages
Ottawa, ON
- Full-time
Role Description The Director of The Program for Active Living is a full-time, on-site role based in Ottawa, ON. This role is responsible for leading the development, coordination, and…
Added 1 hour ago
B
Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
…strategy, investment planning, governance, modernization, and delivery outcomes. You'll influence executive decisions, optimize technology investments, and help deliver meaningful…
Added 1 hour ago
H
Clinical Services Supervisor – Integrated Services
HealthCaringKW
Kitchener, ON
- Full-time
…systems, supporting client complaint processes, preparing service delivery data and facilitating communication across interdisciplinary…
Added 1 hour ago
RP
Director of Manufacturing – Precision Manufacturing & Operations
Remote People
Calgary, AB
- Full-time
We're hiring on behalf of one of our established manufacturing partners in Toronto for an experienced Director of Manufacturing to lead operational performance, production execution and…
Added 1 hour ago
M
Director Change Enablement
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with…
Added 1 hour ago
CS
Program Manager
Canadian Society of Physician Leaders
Ottawa, ON
- Full-time
The Program Manager coordinates and supports the operations of several of CSPL's signature programs. Reporting to the Executive Director, this role manages the Canadian Certified Physician…
Added 1 hour ago
HH
Registered Nurse
Harrison Healthcare
Calgary, AB
- Part-time
Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest evidence-based medical…
Added 1 hour ago
NB
Chief Backend Developer
National Bank of Canada
Montreal, QC
- Full-time
The Strategies, Practices and Delivery Vice Presidency brings together specialists who work in an agile, proactive, and collaborative manner to seize opportunities, stay at the forefront of…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

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More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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