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Added 20 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
Regularly provide reports to Director of Operation with information on group performance, project status, resource requirements and the efficiency of internal systems and processes
Added 20 mins ago
Mechanical Engineer
Enerflex Ltd
Canada
Reporting to the Director, Electric Power you will serve as a technical leader and collaborate with engineering disciplines, customers, subcontractors, utilities, and vendors to deliver…
Added 20 mins ago
Program Coordination and Reporting Officer
National Research Council Canada
Ottawa, ON
…world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies…
Added 20 mins ago
Occupational Health & Safety Officer (Inspector (Specialist) 3)
The Government of Nova Scotia
Port Hawkesbury, NS
As the Occupational Health and Safety Officer you will report directly to the Regional Director.
Added 35 mins ago
UH
Technical Specialist, Techna (Data Engineer)
University Health Network
Toronto, ON
- Full-time
Added 50 mins ago
A
Technical Support Specialist - Lighting
Arani
Calgary, AB
- Full-time
…needs technical answers. Based in Montreal and reporting to the Director of Engineering, you support both Arani (Canada) and Utopia Lighting (United…
Added 50 mins ago
AI
Lead IBP Supply
Apotex Inc.
Toronto, ON · North York, ON
- $83,126.34 to $116,377 CAD / year
- Full-time
Reporting to the Director, Global Supply Planning (GSP), the IBP Supply Lead is responsible for the development and management of supporting systems and tools used in the GSP and IBP SR…
Added 50 mins ago
MH
Director Facilities Services
Medicine Hat College
Medicine Hat, AB
- Full-time
Medicine Hat College is seeking a collaborative and innovative leader for the full-time position of Director, Facilities. This role will be based at the Medicine Hat campus with occasional…
Added 1 hour ago
BC
Survey Lead – East Harbour Transit Hub Project
Bird Construction
Mississauga, ON
- Full-time
Survey Lead – East Harbour Transit Hub ProjectReporting to the Project Director, the Survey Lead will work directly with the execution team to ensure that work completed by Bird…
Added 1 hour ago
MC
Director, Sales and Business Development
Masco Corporation
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
WE ARE HIRING! Director, Sales and Business Development (Hybrid - St. Thomas, ON Office)
Added 1 hour ago
Specialist, Railway Infrastructure
VIA Rail Canada
Ottawa, ON
Under the supervision of the Director - Infrastructure, this person will be managing VIA Rail’s performance-based Maintenance-of-Way contract for the mainline corridors.
Added 1 hour ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sudbury, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 1 hour ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sault Ste. Marie, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 1 hour ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Kitimat, BC
- Full-time
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Added 1 hour ago
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Project Manager / Senior Project Manager (Transmission)
Valard Construction
Fort St. John, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 1 hour ago
Senior Director, Development
University of Toronto
Toronto, ON
Reporting to the Executive Director, Advancement, the Senior Director, Development is a key member of the senior management team responsible for the identification, cultivation,…
Added 1 hour ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sault Ste. Marie, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 1 hour ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Fort St. John, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 1 hour ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sudbury, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 1 hour ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Kitimat, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 1 hour ago
A
Director of Engineering
Artika
Montreal, QC
- Full-time
Added 1 hour ago
OI
Director of Strategic Initiatives
Otodata Industrial Gas
Montreal, QC
- Full-time
The Director of Strategic Initiatives leads the execution of Otodata's value creation plan, reporting to the CEO. The role has two halves. First, the DSI personally manages 1-2 major…
Added 1 hour ago
MD
Industrial Design Technologist
Morelli Design Transport
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…and manufacturable solutions by combining industrial design, engineering integration, and manufacturing…
Added 1 hour ago
GI
Health, Safety & Environment (HSE) Advisor
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Director HSE, the Health Safety & Environment (HSE) Advisor will work alongside the national health and safety team and local operations. The HSE Advisor will emphasize…
Added 1 hour ago
A
Reactor Components Manager
AtkinsRéalis
Mississauga, ON
- Full-time
The Procurement Engineering Reactor Component Manager reports to the Procurement Engineering Technical Director and oversees the timely delivery of pre- and post-order engineering…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

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More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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