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Added 10 mins ago
PC
Operations Manager
Patterson Companies, Inc.
Vancouver, BC · BC - Vancouver - Dental Canada
- Full-time
As Operations Manager with Patterson Dental, you will partner with the Branch General Manager and the Service Manager to develop (and implement) strategies, carry out best practices and…
Added 10 mins ago
D
Sr. Program Manager
d1g1t
Toronto, ON
- Full-time
Leverage your financial domain knowledge to understand client problems at a business level - not just a ticket level - and drive outcomes that matter to wealth management operations.
Added 10 mins ago
S
Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
…Treasury Analyst will play a key role in executing daily treasury operations and collaborating with internal teams and external banking…
Added 10 mins ago
PM
Director of Finance
Pulse Medica
Edmonton, AB
- Full-time
Added 10 mins ago
B-
Assistant Site Manager
BEST - For A Cleaner World
Thunder Bay, ON
- Full-time
Job Overview: The Assistant Manager will be responsible for assisting the Site Manager in day to day cleaning operations at site level and ensuring a safe, professional work environment.…
Added 10 mins ago
R
Senior Payroll Specialist – Canada
Rippling
Toronto, ON
- $63,840 to $95,760 CAD / year
We’re looking for a Senior Payroll Specialist to join Rippling’s Global Payroll Operations team and help lead payroll delivery for our EOR customers across Canada.
Added 10 mins ago
R
Global Payroll Specialist – Canada
Rippling
Toronto, ON
- $54,000 to $81,000 CAD / year
We’re looking for a Payroll Specialist to join Rippling’s Global Payroll Operations team and support payroll operations for our EOR customers across Canada.
Added 10 mins ago
Private Equity Supervisor
HS Financial Technologies
Halifax, NS
…integrated technology, specialized expertise, and scalable…
Added 10 mins ago
Private Equity Manager
HS Financial Technologies
Halifax, NS
…integrated technology, specialized expertise, and scalable…
Added 10 mins ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our…
Added 10 mins ago
TP
Gestionnaire, finance commerciale (approvisionnement) / Commercial Finance Manager, Supply Chain
Turning Point Brands Canada
Laval, QC
- Full-time
Le poste se situe au carrefour des Finances, des Opérations et de la Comptabilité. Vous serez responsable des prix et de la marge brute par unité de gestion des stocks (UGS), vous établirez…
Added 10 mins ago
Senior Customer Experience Associate - Rockland, On (15h/week)
Scotiabank
Clarence-Rockland, ON · Rockland, ON
Added 10 mins ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, BC
- $21 to $24 CAD / hour
- Contract
Aston Carter's large client in Langley is seeking an Operations Coordinator to join their team! This individual will support a busy Operations team with high-volume, time-sensitive data…
Added 10 mins ago
T
Controller
TalentCompass
AB · Edmonton, AB
- $115,000 to $130,000 CAD / year
- Full-time
…organization. You will manage a team of 4 and will oversee accounting operations, financial reporting, budgeting, and internal…
Added 10 mins ago
G
Accounting Clerk 1 - Industrial
Graham
Fort Saskatchewan, AB
- Full-time
Graham is actively recruiting an Accounting Clerk to support our Industrial Group. Reporting to the Operations Finance Manager, this role provides accounting and transactional support for…
Added 10 mins ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational…
Added 10 mins ago
BI
Financial Analyst
Bento Inc.
Richmond Hill, ON
- $55,000 to $65,000 CAD / year
- Full-time
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic…
Added 10 mins ago
RP
Vice President, Business Operations
Regina Pats Hockey Club
Regina, SK
- Full-time
The Vice President, Business Operations is a key member of the Brandt Sports & Entertainment (“BSE”) leadership team, responsible for driving the overall business performance,…
Added 25 mins ago
A
Administration Clerk
ATCO
Yellowknife, NT
- Full-time
…hazard systems, extinguishers, and emergency lighting. With operations across Western and Northern Canada, we offer unique opportunities for travel and professional…
Added 25 mins ago
E
Bill and Pay Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Full-time
The Bill and Pay Coordinator will support the Operations team through effective and accurate processing of employee time sheets. They will process time sensitive documents and interact with…
Added 25 mins ago
TM
Buyer
thyssenkrupp Materials NA
Montreal, QC · St. Laurent - Bois Franc
- Full-time
Understand of corporate objectives, including ROCE, sales/ operations/ purchasing.
Added 25 mins ago
Indirect Sourcing Co-op
INNIO
Welland, ON
…provide the opportunity to gain practical experience in sourcing, operations, and finance, with a focus on project management. Working with a dynamic team and contributing to important…
Added 25 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Ottawa, ON
- Full-time
Manage the Commercial Insurance operations in the branch to achieve growth and profitability targets.
Added 25 mins ago
PO
Business Unit Controller / Contrôleur ou contrôleuse d’unité d’affaires
Partner One Software Inc
Remote, Canada
- Remote
We are seeking a Business Unit Controller to oversee the financial operations and performance of one or more software business units within the Partner One group. This role will serve as a…
Added 25 mins ago
Tax Staff - Transfer Pricing - Toronto
EY
Toronto, ON
…multinational organizations analyze how value is created across their operations and translate that analysis into clear, well-supported transfer pricing positions. Working with economists…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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