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Added 4 mins ago
J
Program Supervisor, Keep Playing Kids
JAM
Toronto, ON
- Full-time
Work closely with the JAM shared services teams to assist with program operations.
Added 4 mins ago
B
Director, Business Development, Pension Risk Transfer
BMO
Toronto, ON · Montreal, QC · YNG
- Full-time
We are seeking an experienced Director, Business Development, Pension Risk Transfer (PRT) to join BMO Insurance’s growing Global Institutional Solutions team. The Director will play an…
Added 4 mins ago
MN
26-140 - Senior Director, Human Resources
Metis Nation British Columbia
Surrey, BC
- Full-time
The Senior Director, Human Resources (HR), is MNBC’s senior human resources executive, reporting to the Chief Operating Officer and working closely with the Chief Executive Officer and the…
Added 4 mins ago
EA
Operations Manager, Below the Wing
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Halifax, NS
- Full-time
…Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable leader for all daily operational activities both above and below the…
Added 19 mins ago
GM
Commercial property manager - Grand Montreal area
Groupe MACH
Montreal, QC
- Full-time
Based in Montreal and under the responsibility of the Operations Director, the Property manager efficiently manages all activities related to the buildings assigned to them commercial real…
Added 19 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
The Project Controls Manager is a key member of the operations leadership team and is ultimately accountable for measuring operational performance and driving continuous improvement through…
Added 19 mins ago
P
Manager, Processing
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London, ON
- Full-time
· Participate in cross-functional initiatives that affect underwriting operations and service delivery.
Added 19 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 19 mins ago
MN
26-140 - Senior Director, Human Resources
Métis Nation British Columbia
Surrey, BC
- Full-time
The Senior Director, Human Resources (HR), is MNBC’s senior human resources executive, reporting to the Chief Operating Officer and working closely with the Chief Executive Officer and the…
Added 20 mins ago
BC
Director of Operations
Bach Children's Chorus
Toronto, ON · Scarborough, ON
- Full-time
The Director of Operations & Finance is responsible for the day-to-day administrative and operational functioning of BCC. This is a leadership position that is core to the successful…
Added 20 mins ago
SH
Tenant Companion (Casual Positions)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…leisure programs. Tenant Companions will report directly to the Director of Resident…
Added 20 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Toronto, ON · Scarborough, ON
- Full-time
Tracking the progress of the business through Sales Tools (OCE) and other reports and mechanisms defined by the Director of Sales.
Added 20 mins ago
Mechanical Engineer
Enerflex Ltd
Canada
…independent power producers (IPPs), industrial facilities, mining operations, and other critical infrastructure…
Added 20 mins ago
VC
Director, Demand Generation
Valsoft Corporation
Remote, Canada
- $140,000 to $150,000 CAD / year
- Full-time
- Remote
…customer service, and scales to support complex enterprise…
Added 35 mins ago
YO
Summer Food Services Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
…meal programs and supports safe, efficient day-to-day kitchen operations. The position provides day-to-day supervision, coaching, and guidance to the Food Services team in collaboration…
Added 35 mins ago
KC
Manager, Accounting
Kindred Credit Union
Kitchener, ON
- Full-time
Reporting to the Director, Finance, you will lead general accounting operations and support accurate, timely financial reporting. You will coach the Accounting team, apply your CPA…
Added 35 mins ago
AG
Senior Communications Specialist
Artemis Gold - Blackwater Project
Vancouver, BC
- Other
…a significant contribution as the Company moves towards the operations phase of Blackwater…
Added 50 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 50 mins ago
IH
Executive Medical Director | Clinical Informatics
Interior Health Authority
BC · British Columbia, Canada
- $108.13 to $148.68 CAD / hour
- Part-time
Reporting to the Vice President, Health Technology and Clinical Services, the Executive Medical Director works in partnership with the Clinical Operations EMD’s, Medical Affairs, Chief…
Added 50 mins ago
MH
Director Facilities Services
Medicine Hat College
Medicine Hat, AB
- Full-time
The Director will provide leadership and direction to the Facility Operations department and campus security, while maintaining a balance between long-term planning and the practical,…
Added 50 mins ago
TR
Guest Experience Manager
Timber Ridge Golf Course - Brighton, Ontario
Quinte West, ON
- Full-time
…is at the heart of a great golf experience. Reporting to the Director of Golf, the Guest Experience Manager will play an important role in the daily operation of the Golf Shop and in…
Added 50 mins ago
Human Resources - Senior Health & Safety Specialist
Polytainers Inc
Toronto, ON
Working closely with Operations, Maintenance, Human Resources, and senior leadership, this individual will ensure regulatory compliance, lead incident investigations, identify and mitigate…
Added 50 mins ago
NW
Director of Programs and Services
Native Womens Centre
Hamilton, ON
- Full-time
Working from an anti-racist, anti-oppressive, trauma informed, and intersectional feminist framework, the Director of Programs and Services will work closely with the Executive Director,…
Added 50 mins ago
Specialist, Health & Safety
Logistec
Halifax, NS
Reporting to the Director, Environment, Health and Safety, you will support our operations across Nova Scotia, New Brunswick, and Newfoundland. You will play a key role in strengthening our…
Added 50 mins ago
TS
Medical Office Assistant
The ScoliClinic
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…and feel confident in your role. You will be trained with our Director of Operations, Lead Client Coordinator, and the rest of the Client Coordinator…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

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More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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