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Added 13 mins ago
C
Senior Systems Developer
Co-operators
Calgary, AB · Guelph, ON · Regina, SK
- Full-time
As the Senior Systems Developer you will be a driving member of an integral team responsible for developing system-based solutions by formulating programs, developing and maintaining…
Added 13 mins ago
Associate Quality Designer
Electronic Arts
Vancouver, BC
Collaboration: You can partner with Engineering, Game Design, Analytics, and Production teams.
Added 13 mins ago
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Maintenance Manager (Manufacturing)
Wonderbrands
Calgary, AB
- Other
Wonderbrands, a division of FGF Brands, is unlocking an incredible opportunity for growth through a focus on production innovation capabilities, through a leading edge supply chain practice…
Added 13 mins ago
MN
Solutions Architect - 6 month contract
Modern Niagara
Hamilton, ON · Vaughan, ON
- Full-time
The Solution Architect leads the design, implementation, and continuous improvement of enterprise business systems that support Finance, Supply Chain, Operations, Manufacturing, and Project…
Added 13 mins ago
AG
Geotechnical/Tailings Management Engineer
Artemis Gold - Blackwater Project
BC
- Other
…silver pour at Blackwater was achieved in 2025 and commercial production was declared on May 1, 2025. Artemis Gold trades on TSX-V under the symbol ARTG. For more information visit…
Added 13 mins ago
CC
Assistant Manager, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
Ensure the proper measurements in all recipes, portioning, and drink production.
Added 28 mins ago
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Principal - Architecture
LTM
ON · Ontario, Canada
- $140,000 to $190,000 USD / year
- Full-time
Partner with onshore/offshore development teams and provide technical direction throughout design build testing deployment and production support
Added 28 mins ago
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Scrum Master
Hays
Toronto, ON
- Contract
This role goes beyond ceremonies, supporting delivery governance without owning product prioritization, architecture, engineering decisions, or production incident response.
Added 28 mins ago
ZS
SQL Developer
Zodiac Solutions, Inc
Montreal, QC
- Full-time
Administer and support SQL Server across on-premises, Azure SQL Database, Azure SQL Managed Instance, and SQL Server on Azure Virtual Machines.
Added 28 mins ago
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Angular Developer
Tekshapers
Montreal, QC
- Full-time
"We are seeking an experienced Angular Developer with strong expertise in building scalable, responsive, and high-performance web applications. The ideal candidate should have hands-on…
Added 28 mins ago
CB
Full-time Baker
COBS Bread
Bradford West Gwillimbury, ON
- Full-time
Be responsible for reading production schedules and recipes, measuring and mixing ingredients, moulding and shaping dough, and processing everything through the ovens
Added 28 mins ago
P
Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Contract
Be part of the team that takes working prototypes to production quality. We are building active AI tools powering key workflows for both internal partners and external customers requiring…
Added 28 mins ago
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Polymer Plant Reliability & Controls Technician
Nylene
Arnprior, ON
- Full-time
…facility. You'll work alongside our engineering, maintenance, and production teams to support plant operations, equipment reliability, and product…
Added 28 mins ago
N
Sr. Software Developer, Eqlipse Trading
Nasdaq
Toronto, ON
- Full-time
We’re looking for a Senior Software Developer to join our Eqlipse Trading team. In this role, you'll work on production trading systems used by major financial institutions across North,…
Added 28 mins ago
Product Developer – Skates
CCM Hockey
Montreal, QC
The Product Developer – Skates works to build the skates of the future, worn by professional players and thousands of players worldwide. As a key member of the Skates R&D team, they lead…
Added 28 mins ago
Principal Software Engineer
OCS Ontario Cannabis Store
Toronto, ON
…detailed design through implementation, release, and operational…
Added 28 mins ago
Lifestyle & Wellness Assistant (Casual) - Magnolia Gardens
Century Group
Langley (District), BC · Langley, BC
Support in the development and production of monthly calendars, newsletters and informational materials for residents.
Added 28 mins ago
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Office Services Assistant
Harris & Company
Vancouver, BC
- Full-time
Document production: Support practice groups and administrative teams, including Marketing, Accounting, and HR. Check instructions, formatting, and accuracy before returning completed work.
Added 28 mins ago
BC
Mainline Excavator Operator - Construction
Blackline Civil
Edmonton, AB
- Full-time
Handle bedding placement, pipe support, and backfill operations as required
Added 43 mins ago
S
Furniture Maker
Shorefast
Joe Batt's Arm, NL
- $21 to $25 CAD / hour
- Full-time
…designs, specifications, and workshop culture. Reporting to the Production Manager, this position, will assist the Production Manager and Workshop Team while helping to maintain a safe,…
Added 43 mins ago
NR
Production Supervisor
Nucor Rebar Fabrication
Canada
- Full-time
Maintain a visible presence on the production floor and provide hands-on support to production, shipping, maintenance, and quality teams as needed to achieve daily objectives.
Added 43 mins ago
TS
Operations Supervisor - Afternoon Shift
TalentSphere Staffing Solutions
Brantford, ON
- Full-time
Support the recruitment, onboarding and training of new production employees as the shift develops.
Added 43 mins ago
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Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- Full-time
Develop and execute workforce and resource plans that support departmental objectives, budget requirements, production schedules, and overall business strategy while proactively mitigating…
Added 43 mins ago
P
Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Full-time
- Contract
Be part of the team that takes working prototypes to production quality. We are building active AI tools powering key workflows for both internal partners and external customers requiring…
Added 43 mins ago
WM
Senior Software Engineer
Wellington Management
Toronto, ON
- Full-time
continuous integration and delivery, observability, and production support.

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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