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Added 5 mins ago
B
Director, Business Development, Pension Risk Transfer
BMO
Toronto, ON · Montreal, QC · YNG
- Full-time
Strong analytical, organizational and project-management skills.
Added 5 mins ago
DW
IT Project Manager
Durabuilt Windows & Doors
AB
- Full-time
We are looking for an experienced IT Project Manager to lead business critical technology projects and help establish practical, scalable project management standards across our growing…
Added 5 mins ago
HA
Senior Commissioning Agent (Mechanical)
Haag, a Salas O'Brien Company
Toronto, ON · North York, ON
- Full-time
5+ years of equivalent MEP construction, commissioning and project management experience.
Added 5 mins ago
HA
Senior Commissioning Agent (Mechanical)
Haag, a Salas O'Brien Company
Toronto, ON · North York, ON
- Full-time
Ability to manage multiple priorities and meet aggressive project schedules and commissioning milestones.
Added 5 mins ago
HA
Commissioning Manager (Electrical)
Haag, a Salas O'Brien Company
Canada
- Full-time
…work internally with our VSC Cx Team and externally with other Project Team Members to successfully deliver a fully commissioned building to our clients. This opportunity is a hybrid…
Added 5 mins ago
HA
Commissioning Manager (Mechanical)
Haag, a Salas O'Brien Company
Canada
- Full-time
…work internally with our VSC Cx Team and externally with other Project Team Members to successfully deliver a fully commissioned building to our clients. This opportunity is a hybrid…
Added 5 mins ago
HA
Commissioning Agent (Mechanical)
Haag, a Salas O'Brien Company
Toronto, ON · North York, ON
- Full-time
2+ years of equivalent MEP construction, commissioning and project management experience.
Added 20 mins ago
GM
Commercial property manager - Grand Montreal area
Groupe MACH
Montreal, QC
- Full-time
Added 20 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
The Project Controls Manager is responsible for providing leadership and coordination of Project Control functions. The Project Controls Manager oversees the functions for the business that…
Added 20 mins ago
BL
Microsoft Dynamics 365 Finance & Operations (D365 F&O) Functional Consultant
Belmont Lavan
Canada
- Full-time
Familiarity with Agile, Scrum or hybrid project delivery methodologies
Added 20 mins ago
C&
Global Privacy Analyst
Crawford & Company
Canada
- Full-time
Strong project management skills and the ability to balance multiple priorities independently and as part of a team.
Added 20 mins ago
A
Graduate Economics Advisory Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
Request, review, and handle relevant project data, market studies, and financial and economic plans
Added 20 mins ago
PN
Business Analyst – Data Analytics & Project Planning
Pasona N A, Inc.
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
This is an excellent opportunity for a professional with experience in data analytics, business operations, or project coordination who enjoys working with data, improving business…
Added 20 mins ago
C
Junior Business Analyst – Platform Transformation - Bank/Finance
Collabera
Toronto, ON
- $30 to $35 CAD / hour
- Contract
The Business Analyst will support a transformation project focused on migrating from an existing platform to a new platform. The role will primarily involve understanding business…
Added 20 mins ago
A
Graduate Economics Advisory Consultant (Available 2027)
Arup
Montreal, QC
- Full-time
Request, review, and handle relevant project data, market studies, and financial and economic plans
Added 20 mins ago
SS
Finance Project Manager
Soho Square Solutions
Montreal, QC
- Contract
- Good knowledge of Project Management processes and workflow (PMP and/or Scrum Master certification is a plus)
Added 20 mins ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
assisting in the management and reporting of project resources, risk, opportunities, and issues
Added 20 mins ago
BC
Senior Manager, Canadian Tax Services
BDO Canada
Barrie, ON
- Full-time
Provide both technical and project management leadership to team members for Domestic Tax projects or assignments. Ensure quality control standards.
Added 20 mins ago
A
Graduate Cost Advisory Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
…support clients in making informed decisions throughout the project…
Added 20 mins ago
PG
Python Developer
Pacer Group
Mississauga, ON
- Full-time
The Backend Developer will be responsible for developing reliable, high-performance, and maintainable applications that support business and project requirements.
Added 20 mins ago
BC
Sustainment Projects Team Senior Manager (Permanent)
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Halifax, NS
- Full-time
Lead Sustainment Project delivery, achieving cost and schedule objectives while supporting program success.
Added 20 mins ago
Corporate IT SOX Coordinator
Enerflex Ltd
Canada
Coordinate project activities, documentation, status reporting, and stakeholder communications across multiple assurance initiatives.
Added 20 mins ago
Global Tax Provision Specialist
Enerflex Ltd
Canada
Strong analytical, problem-solving, and project management skills
Added 20 mins ago
T
Senior Project Manager
Talentuch
Remote, Canada
- Full-time
- Remote
Are you a dynamic and results-driven individual with a passion for project management in the technology sector? Are you looking for an opportunity to be part of a dynamic team, working on…
Added 20 mins ago
Program Coordination and Reporting Officer
National Research Council Canada
Ottawa, ON
…operational resource to the Director, the position provides project management coordination, analysis, and advisory services, coordinates program activities and communications, monitors…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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