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Added 2 mins ago
U
Human Resources Manager
Univeris
Toronto, ON
- Full-time
Senior & Strategic Evaluation: Personally lead full-cycle recruitment, structured interviews, and candidate evaluations for mid-to-senior, leadership, and mission-critical…
Added 17 mins ago
O
Principal Software Developer
OpenText
Waterloo, ON
- Full-time
We are seeking an experienced Principal Software Developer responsible for the design and implementation of services for ingestion, classification and extraction of content from business…
Added 17 mins ago
R
Lead Architect
Rumor
Canada
- Full-time
8+ years of experience in software development, application architecture or senior engineering roles.
Added 17 mins ago
TI
Full Stack Engineer (knowledge graph platform)
Tekgence Inc
Toronto, ON
- Contract
We are seeking a Senior Full-Stack Engineer to build and maintain a knowledge graph platform for enterprise data governance. The role involves developing scalable backend services,…
Added 17 mins ago
U
Human Resources Manager
Univeris
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
Senior & Strategic Evaluation: Personally lead full-cycle recruitment, structured interviews, and candidate evaluations for mid-to-senior, leadership, and mission-critical…
Added 17 mins ago
BC
Senior Manager, Canadian Tax Services
BDO Canada
Barrie, ON
- Full-time
BDO Canada is looking for a Senior Manager to join our Canadian Tax practice in Barrie. This is for an existing vacancy and the successful candidate will own the following responsibilities:
Added 17 mins ago
FI
Senior Interaction/Visual Designer
FP Inc.
Toronto, ON
- $70 to $83 CAD / hour
- Contract
Added 18 mins ago
VT
Senior Software Engineer
VitalEdge Technologies
London, ON
- $115,000 CAD / year
- Full-time
The Senior Software Engineer will be responsible for delivering technical solutions that drive forward data exchange between IntelliDealer ERP and Third-Parties, including dealerships,…
Added 32 mins ago
VN
Senior Eng Technologist
Vecima Networks Inc.
Saskatoon, SK
- Full-time
A Senior Engineering Technologist assists R&D Hardware Designers with the development, testing, and release of new products, in addition to providing technical support for escalated…
Added 32 mins ago
Delivery Executive
Capgemini
Vancouver, BC
Act as a senior delivery contact for the portfolio.
Added 32 mins ago
AP
Senior Corrugated Reliability Engineer
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
The Senior Corrugated Reliability Engineer with a Six Sigma certification combines machine uptime, root-cause failure analysis, and data-driven process control to eliminate defects and…
Added 32 mins ago
S
Sr. CRM Account Executive
ServiceNow
Montreal, QC
- Full-time
ServiceNow recherche un Directeur de Compte CRM senior. Vous jouerez un rôle clé dans le succès sur le marché et l’expansion des produits CRM et IA de nouvelle génération de ServiceNow, en…
Added 32 mins ago
WT
Senior Software Developer, People Intelligence
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
Added 48 mins ago
S
Le Responsable de livraison (Delivery Executive)
SAP
Montreal, QC
- Full-time
…engagement and projects. Be comfortable working at the most senior levels of SAP’s client organizations. Have sound knowledge of the SAP market and competition; a proficient negotiator who…
Added 48 mins ago
IG
Sr Financial Analyst / Associate Finance Manager
Insight Global
Vaughan, ON
- $80,000 to $100,000 CAD / year
- Full-time
We are seeking a Senior Financial Analyst / Associate Finance Manager-level professional to support a Direct Fulfillment and customer delivery organization.
Added 48 mins ago
B
Product Manager
Bevertec
Toronto, ON
- $90 to $95 CAD / hour
- Contract
Added 48 mins ago
P
Senior Packaging Designer
Pakfactory
ON · Markham, Ontario
- Full-time
We are seeking a Senior Packaging Designer with deep hands-on experience in structural packaging and inserts. The ideal candidate will lead the design of complex packaging solutions,…
Added 48 mins ago
AI Enablement Analyst
Dye & Durham Talent Team
Toronto, ON
Produce reports and insights on AI adoption, training outcomes, and key performance metrics for senior leadership.
Added 48 mins ago
Human Resources - Senior Health & Safety Specialist
Polytainers Inc
Toronto, ON
The Senior Health & Safety Specialist will be responsible for leading the implementation, oversight, and continuous improvement of workplace health and safety programs.
Added 48 mins ago
NC
Manager, Contracting and Procurement (2 positions)
NAV CANADA
Ottawa, ON
- Full-time
Provide insightful progress reports and recommendations for senior management to influence decision making for current and future procurement plans.
Added 48 mins ago
C
Senior UI Developer - Vice President
Citi
Mississauga, ON
- Full-time
This role is for an experienced developer who is passionate about hands-on implementation and collaboration. You will be a senior member of the team, delivering high-quality, scalable…
Added 48 mins ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Edmonton, AB
- Full-time
…and providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of…
Added 48 mins ago
SH
Residential Care Worker
SE Health
Coquitlam, BC
- Temporary
…our work. As a social enterprise, we support research into Senior’s Health and…
Added 48 mins ago
C
Senior Python Developer (SAS Migration / Anaconda)
CGI
Halifax, NS
- Full-time
CGI is seeking an experienced Senior Python Developer to join our team and support application modernization and migration initiatives. In this role, you will focus on migrating existing…
Added 48 mins ago
D&
AI Enablement Analyst
Dye & Durham Corporation
Toronto, ON
- $65,000 to $75,000 USD / year
- Full-time
Produce reports and insights on AI adoption, training outcomes, and key performance metrics for senior leadership.

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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