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Added 18 mins ago
Director, Securities Operations
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
As the Director, Securities Operations, you will provide strategic and operational leadership for the teams supporting securities advisors, portfolio managers and clients across IPC One,…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sudbury, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sault Ste. Marie, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Kitimat, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Fort St. John, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sault Ste. Marie, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Fort St. John, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sudbury, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Kitimat, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 18 mins ago
TU
Development Coordinator, Gift & Estate Planning
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Development Coordinator is responsible for providing program implementation and coordination to development programs. This position is instrumental in the delivery of programs and…
Added 33 mins ago
DO
Executive Director Science and Innovation
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
As Executive Director Science and Innovation, you will lead the development and delivery of strategies, policies and programs that strengthen Western Australia’s science and innovation…
Added 48 mins ago
BB
Grant Specialist
Big Brothers Big Sisters of Toronto
Toronto, ON
- Contract
Support Senior Director, Fund Development to identify, cultivate and solicit major gifts from high-net worth donors.
Added 1 hour ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams…
Added 1 hour ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Added 1 hour ago
K
Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
The Student Success Manager provides strategic and operational leadership for the Year One Foundation Program's Student Success portfolio, ensuring the effective delivery of services and…
Added 1 hour ago
TH
Project Manager I (Full-Time) - CVH PRCC Admin
Trillium Health Partners
Mississauga, ON
- Full-time
The Mississauga Halton Central West Regional Cancer Program (RCP) oversees the delivery and quality of cancer services for more than 2.2 million residents living in the Central West and…
Added 1 hour ago
FW
Senior Business Architect
Future Works
Remote, Canada
- Contract
- Remote
As the Senior Business Architect, you will lead operations strategy and business transformation for a major enterprise client in healthcare and consumer goods. You will own the end-to-end…
Added 2 hours ago
IG
Director of GRC
Insight Global
Toronto, ON
- $185,000 to $190,000 CAD / year
- Full-time
Insight Global is seeking a Director, Cyber Governance, Risk & Compliance (GRC) for a leading financial services organization undergoing a significant cybersecurity transformation. This…
Added 2 hours ago
M
Project Manager / Chef de projet (2 positions)
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
GPAP senior vice-presidency's transformation program. The targeted delivery
Added 2 hours ago
MI
Junior Associate Director, Operations Solutions, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures…
Added 2 hours ago
MANAGER STANDARDS & INNOVATION
City of Toronto
Toronto, ON
…deploying appropriate financial and human resources; provides senior level operational support to the Director and coordinates all branch operations support issues including labour…
Added 3 hours ago
NS
Director - Interprofessional Practice & Learning
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Senior Director, the Director of Interprofessional Practice and Learning (IPP&L) will lead a change agenda to create a vision for advancing person-centred, practice…
Added 3 hours ago
RB
Director-Global Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
The Director, Global Tax Operations is a senior position overseeing key teams in RBC Wealth Management Canada Operations. This role works in close partnership with RBC Wealth Management and…
Added 4 hours ago
PH
Senior Director, Indigenous Health
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Senior Director works horizontally and vertically within the organization and closely with the EVP and is responsible for cultivating partnerships within PHSA’s middle leadership and…
Added 4 hours ago
Director, External Manufacturing & Supply Operations
Apotex
Toronto, ON · North York, ON
The External Manufacturing & Supply Director oversees and optimizes partnerships with external manufacturing and supply partners, including Contract Manufacturing Organizations (CMOs),…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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