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Added 16 mins ago
TE
FinTech Data Engineer: Claude AI Workflow for Form ADV & FINTRX Analytics
The Essence Group
Canada
- Contract
We are seeking an expert Senior FinTech Data Engineer / AI Developer based in Canada or the United States to architect and build a repeatable, highly resilient wealth-management research…
Added 16 mins ago
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Senior Backend SDET
TechDoQuest
Canada
- Full-time
Added 31 mins ago
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Information Technology - Senior Manager/Manager, Technical Program Management
Aritzia
Vancouver, BC
- Full-time
Aritzia is growing, and our Engineering Enablement team is growing with it. This is a unique opportunity to be part of the operational engine of our Platform organization, the team…
Added 45 mins ago
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Consultant, Application Development (Payments)
CIBC
Toronto, ON
- Full-time
…client experience across lines of businesses. This role is a senior technical expert responsible for designing, developing, and maintaining both front-end and back-end components of complex…
Added 45 mins ago
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Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Senior Full Stack Engineer, you will help shape solutions, advance strategic initiatives, strengthen our technology footprint and champion strong engineering practices within your team.
Added 45 mins ago
Technical Advisor, Application Development
National Research Council Canada
Ottawa, ON
…world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies…
Added 1 hour ago
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Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
At least 8 to 10 years in platform, DevOps, or infrastructure engineering, with real software development along the way. Any language works (we use C#, Go, and Python); you write and…
Added 1 hour ago
Sr. Product Designer-AutoSync Retail Operations
AutoTrader.ca
Toronto, ON
We’re looking for an experienced Senior Product Designer to join AutoSync and help shape the future of our dealership CRM. Our mission is to help automotive dealerships build stronger…
Added 1 hour ago
O
Senior Product Manager, Okta Customer Identity
Okta
Toronto, ON
- $146,000 to $200,000 CAD / year
- Full-time
We're hiring a Senior Product Manager to grow OCI's footprint inside our existing enterprise base and to incubate the next generation of platform capabilities. This is a builder's role.…
Added 1 hour ago
VD
Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Visual Defence is a global leader in AI powered software for transportation and infrastructure. Our flagship platform, CityRover, automates the detection of issues such as potholes, and…
Added 1 hour ago
LC
Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
…business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA, and you will be accountable for payments penetration and GPV growth across our…
Added 1 hour ago
Data Scientist, FX Quantitative Research
Stripe
Toronto, ON
You'll be the senior quantitative lead for FX within Treasury Finance Data Science. You'll co-build with Treasury, the FX hedging team, Finance, and Engineering: shaping the research…
Added 1 hour ago
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Staff Software Engineer - II (KeyCite)
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Mentor engineers and develop senior engineering talent.
Added 1 hour ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
…Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a…
Added 1 hour ago
AI Engineer, Platform and Runtime
HS Financial Technologies
Halifax, NS
As a Senior AI Platform and Runtime Engineer, you will build and operate HS Financial Technologies' shared AWS platform for AI applications and agents. AWS is the primary platform, while…
Added 1 hour ago
AM
Senior Infrastructure Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
We are looking for a Senior Infrastructure Engineer to own the platforms used to build and validate AMD software at scale. These platforms include large on-premises and cloud compute…
Added 2 hours ago
AA
Chief Technology Officer
Ari Agency Executive Search & Digital Recruitment
Toronto, ON
- Full-time
…training. As they continue to scale, they are looking for a senior technology leader who can bring strategic direction, operational discipline, technical depth, and practical AI leadership…
Added 2 hours ago
Senior Integration & BI Developer
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Senior Integration & BI Developer. In this role you will provide…
Added 2 hours ago
R
Manager, Business Management & Optimization
RBC
Toronto, ON
- Full-time
…technology and development teams on solutions requiring additional engineering, integration or production…
Added 2 hours ago
A
Senior Full Stack Engineer
arcadia
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $250,000 CAD / year
- Full-time
An AI company focused on medical imaging and clinical research is hiring a Senior Full Stack Engineer to build software that helps bring effective cancer treatments to patients sooner.
Added 2 hours ago
H
Scrum Master
Hays
Toronto, ON
- Contract
The Senior Scrum Master will bring delivery discipline, visibility, and coordination across Product, AI/ML Engineering, Contact Center, QA, .CA, platform, architecture, and external…
Added 2 hours ago
SR
Data Scientist
Swim Recruiting
Vancouver, BC
- $100,000 to $150,000 CAD / year
- Full-time
Our client is a Canadian-founded tech company that has built a proprietary platform disrupting how industrial operators assess the integrity of their critical infrastructure. Backed by one…
Added 2 hours ago
TG
Junior GRC Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…enterprise cybersecurity governance structure. Reporting to the Senior Manager, Information Security II, you will gain hands-on experience supporting cybersecurity risk assessments, policy…
Added 2 hours ago
Principal Software Engineer
OCS Ontario Cannabis Store
Toronto, ON
The Principal Software Engineer is a senior member of the IT Development team and serves as the hands-on technical leader for Microsoft Dynamics 365 Finance and Operations and its…
Added 3 hours ago
AC
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Air Canada Vacations
Montreal, QC
- Full-time
…of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

Apply About employer

More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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