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Added 13 mins ago
W
Senior Tax Accountant
W3Global
Hamilton, ON
- Full-time
We are seeking a Senior Tax Accountant to support a growing portfolio of corporate and owner-managed business clients.
Added 13 mins ago
KF
Senior Project Manager
Keller Foundations, Ltd.
Halton Hills, Ontario
- Other
Keller is looking for an experienced Senior Project Manager based out of our Acton, ON location.
Added 28 mins ago
KD
District Controller (Waterloo Office and Saskatchewan District)
Karis Disability Services
Waterloo, ON
- Full-time
…financial results to government (Ministry), District leadership, Senior Management, Program Managers, Karis Disability Services staff and Finance team…
Added 43 mins ago
P
Project Coordinator, Renewables
Proven
Toronto, ON
- Full-time
Act as the day-to-day contact for clients on active projects: status updates, scheduling, site access, questions, and follow-up.
Added 43 mins ago
M
Senior Project Manager
Multiplex
Toronto, ON
- Full-time
The Senior Project Manager is responsible to manage the project team and oversee all administrative functions and duties on all types and sized projects/scopes. This includes managing…
Added 43 mins ago
BG
Director, Business Development, Pension Risk Transfer
BMO Groupe financier
Toronto, ON
- Full-time
Prepare regular reporting and analysis to support business planning and senior management decision-making.
Added 43 mins ago
V
Head of Strategic Alliances – ISV Partnerships (Industry Verticals)
VoPay
Vancouver, BC
- Full-time
VoPay International Inc. - Vancouver, BC | Full-Time, On-Site
Added 43 mins ago
P
Project Coordinator, Renewables
Proven
Calgary, AB
- Full-time
Act as the day-to-day contact for clients on active projects: status updates, scheduling, site access, questions, and follow-up.
Added 43 mins ago
G
Commercial Director - Buildings
Graham
Mississauga, ON
- Full-time
Graham is actively recruiting for a Commercial Director to support the Buildings Division. This senior leadership role is responsible for overseeing the Division’s contractual, commercial,…
Added 43 mins ago
IT
Senior Estimator
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring a Senior Estimator to lead tender pursuits for our Major Projects group, which covers projects across Canada. You will own each pursuit from start to submission:…
Added 43 mins ago
BG
Director, Business Development, Pension Risk Transfer
BMO Groupe financier
Montreal, QC
- Full-time
Prepare regular reporting and analysis to support business planning and senior management decision-making.
Added 43 mins ago
C
Sr. Consultant, Enterprise Scheduling Engineering
CIBC
Toronto, ON
- Full-time
…your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your…
Added 57 mins ago
FL
Experienced Associate, Audit
Fuller Landau
Toronto, ON
- Full-time
Work closely with Senior Associates and Managers on audit, client service and review engagements. Review client files to understand client businesses and develop technical audit skills.…
Added 57 mins ago
IF
Senior Data Analyst - Operational Performance Analytics
Intact FC
Montreal, QC
- Full-time
Our growing team is looking for a Senior Data Analyst - Operational Performance Analytics!
Added 57 mins ago
HA
Senior Commissioning Agent (Mechanical)
Haag, a Salas O'Brien Company
Toronto, ON · North York, ON
- Full-time
Working on our commissioning team (Vertical Start Up Commissioning Group - VSC Group) as a Senior Commissioning Agent (Mechanical), you will be providing commissioning services to our…
Added 57 mins ago
HA
Senior Commissioning Agent (Mechanical)
Haag, a Salas O'Brien Company
Toronto, ON · North York, ON
- Full-time
Working on our commissioning team as a Senior Commissioning Agent (Mechanical), you will be providing commissioning services to our clients, which includes both off-site development work…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 1 hour ago
AA
Associate Portfolio Manager
Accounting Advantage
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $300,000 CAD / year
- Full-time
…role. The successful candidate will work directly with the Senior Portfolio Manager and participate in investment management, wealth management, and financial planning. The group may hire…
Added 1 hour ago
BC
Senior Manager, Canadian Tax Services
BDO Canada
Barrie, ON
- Full-time
BDO Canada is looking for a Senior Manager to join our Canadian Tax practice in Barrie. This is for an existing vacancy and the successful candidate will own the following responsibilities:
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding safety records. We offer a great work…
Added 1 hour ago
Senior Manager, Business Risk Management (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
The Senior Manager, Business Risk Management is responsible for executing, embedding, and sustaining the International Banking (IB) Non-Financial Risk (NFR) programs across assigned…
Added 1 hour ago
Manager, Workforce Insights
Scotiabank
Toronto, ON
Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder…
Added 1 hour ago
Principal Backup Engineer
Scotiabank
Toronto, ON
The Principal Engineer is to advise senior technology leaders on platform strategy, technology risk, resiliency posture, investment planning, and emerging industry trends, maintains…
Added 1 hour ago
Manager, Global Events
Zafin
Toronto, ON
The Manager, Global Events role reports to the Senior Manager, Event Programs and independently leads the end-to-end delivery of an assigned portfolio of events across in-person, hybrid,…
Added 1 hour ago
TG
Senior Quality Assurance Analyst
TMX Group
Montreal, QC
- Full-time
As a Senior Quality Assurance Analyst, you will join a fast-paced Agile squad - collaborating alongside Developers, Business Analysts, Architects, Product Owners, and a Scrum Master -…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

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More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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