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Added 2 mins ago
HA
Senior Electrical Engineer (Science & Technology)
H.H. Angus & Associates Ltd.
Toronto, ON
- Full-time
We’re looking for a detail-oriented and solutions-focused Senior Electrical Engineer to join our Science & Technology team and play a critical role in delivering complex, high-value…
Added 2 mins ago
SJ
Development Officer - Annual Giving & Donor Relations
St. Joseph's Hospice of London
London, ON
- Full-time
…of delivering hospice care, while raising funds for approved program, equipment and other special…
Added 17 mins ago
CO
District Representative - Office of Senator Rubio (Ontario, CA)
City of Santa Fe Springs
ON · Ontario, Canada
- Full-time
THE POSITION(S): Incumbents in this class are typically assigned to a geographical area or a specific program, in which they are responsible for maintaining disciplinary surveillance for…
Added 17 mins ago
V
Technical and Regulatory Specialist
Veolia
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 17 mins ago
CR
Senior Recovery Specialist, Learning & Capacity Building
Canadian Red Cross
Canada
- Full-time
Title: Senior Recovery Specialist, Learning & Capacity Building
Added 17 mins ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Montreal, QC · Saint-Laurent, QC
- Full-time
The Patient Support Specialist is a senior individual contributor role within SHN's Central Program Operations team. This role serves as the primary point of contact for patients,…
Added 17 mins ago
T
Senior Planner, Transportation Facilities
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
Contributes as a member of a program/project team to manage projects of moderate to high impact, risk, and complexity in designing and developing project scope, schedules, and work plans;…
Added 17 mins ago
T
Senior Privacy Impact Assessment (PIA) Specialist - FIPPA / MFIPPA / PHIPA
ThoughtStorm
Toronto, ON
- Contract
PIA program operations: Experience managing a PIA intake queue, workload and resource allocation, and tracking assessment progress to optimize delivery.
Added 17 mins ago
AE
Manager, Power and Automation
Associated Engineering
Markham, ON
- Full-time
…SCXW16998656 BCX0">nd objectives established in collaboration with the Senior Management…
Added 17 mins ago
BC
Senior Manager, Canadian Tax Services
BDO Canada
Barrie, ON
- Full-time
Provide both technical and project management leadership to team members for Domestic Tax projects or assignments. Ensure quality control standards.
Added 17 mins ago
Manager, Workforce Insights
Scotiabank
Toronto, ON
Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder…
Added 17 mins ago
Principal Backup Engineer
Scotiabank
Toronto, ON
The Principal Engineer partners with business line representatives and technical teams to drive improved technology solutions that support business strategy with an enterprise view. The…
Added 17 mins ago
VC
Director, Demand Generation
Valsoft Corporation
Remote, Canada
- $140,000 to $150,000 CAD / year
- Full-time
- Remote
Build a functioning marketing engine - team, tools, and process, revamped from a lean starting point and working closely with our Senior Marketing Manager.
Added 17 mins ago
DIVISION CHIEF (Data Analytics and Decision Support)
City of Toronto
Toronto, ON
Working collaboratively with senior leadership, operational divisions and external stakeholders, the Division Chief establishes data and information management strategies, governance…
Added 32 mins ago
Delivery Executive
Capgemini
Vancouver, BC
The ideal candidate brings a combination of delivery leadership, managed services experience, technical understanding of cloud-native applications and integration platforms, commercial…
Added 32 mins ago
AP
Senior Corrugated Reliability Engineer
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
The Senior Corrugated Reliability Engineer with a Six Sigma certification combines machine uptime, root-cause failure analysis, and data-driven process control to eliminate defects and…
Added 32 mins ago
B
BMO Capital Markets New Grad 2027 Investment Banking Analyst, Toronto
BMO
Toronto, ON · FCP
- Full-time
…and our Global Investment Banking Training and Development Program which begins in July 2027. The program is designed to help you make the transition from theory to practice. Training…
Added 32 mins ago
WT
Senior Software Developer, People Intelligence
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
Work directly with Total Rewards, HR business partners, Talent Management, and People Operations to understand how each program runs, transforming it into products that managers and…
Added 32 mins ago
EG
Intern, Water Resources
Egis Group
Markham, ON
- $20 to $30 CAD / hour
- Full-time
Summarize and document findings into technical reports or data management systems.
Added 47 mins ago
V|
Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 47 mins ago
CC
Research and Academic Associate
Cleveland Clinic
Toronto, ON
- $70,000 to $80,000 USD / year
- Contract
Prepare research reports, manuscripts, abstracts, and supporting documentation for review by senior investigators or leadership.
Added 47 mins ago
B
Product Manager
Bevertec
Toronto, ON
- $90 to $95 CAD / hour
- Contract
· Ability to build alignment across diverse business and technical stakeholders.
Added 47 mins ago
AI Enablement Analyst
Dye & Durham Talent Team
Toronto, ON
Develop and implement adoption strategies, tracking usage, engagement, and program effectiveness.
Added 47 mins ago
A
Salesforce Technical Architecture Advisor, LWC, Apex & Implementations
Alithya
Montreal, QC
- Full-time
7+ years of Salesforce platform experience, with significant time in architecture or senior technical leadership roles;
Added 47 mins ago
K
Senior Accountant, Audit - Public Companies
KPMG
Hamilton, ON · Kitchener, ON · Oakville, ON
- Full-time
Our Hamilton/Oakville and Kitchener offices are hiring Senior Accountants for our Public Company practice in the following client groups:

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

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More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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